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Facilities & Security Associate

The purpose of the Security/ Facility Operations Assistant is to provide overall Security and general facilities support, under the guidance of the Security Operations Manager.

This position will work with to provide a safe and secure work environment with ability to observe and report with an emphasis on the protection of people, property, products, and information from both internal and external threats.

This is an unarmed Security position.

Major duties and responsibilities that are critical and necessary for this position and its overall objective:

  • Monitor and implement established security and facility policies and procedures to all employees, guests and vendors which includes providing access capabilities, identification badges for control entry to the facility, and monitoring the facility and perimeter parking areas.
  • Make routine checks of facility ensuring safety and security. Complete interior and exterior building patrols 3-4 times each shift, noting any irregularities. Checking all secured area’s including computer and data rooms’, and electrical closets throughout AssistRx property.
  • Train and work within the Brivo security database or similar. Load access cards in the system when required, add/delete access as needed. Be able to run database reports when requested by the department Security Manager. Work with established access groups within the security database
  • Provide assistance in all emergency situations such as fire alarms, tornado warnings, medical emergencies, etc. Serve as the point of contact and chief warden during drills and live emergency situations at the facility. Be Familiar with all assembly area’s and escape routes, and coordinate drills annually.
  • Assist HR and Security management on termination requests. Prepared to standby and give assistance as needed. Keep Security Management appraised and updated on all situations involving terminations. Ensure terminations are escorted from the building and leave the property
  • The ability to generate and submit security incident reports as needed. Reports must be written and turned into Security Management in a timely manner.
  • Able to perform all aspects of the CCTV system within the facility. Must be able to monitor and pull recorded video when requested by Security Management. The officer may be requested to pull video to send to the Security Manager (only) for review.
  • Provide daily checks of the facility CCTV system.
  • Must be able to take instructions and complete tasks as needed.
  • Flexible to work overtime with the ability to stand post for long periods of time when needed
  • Assist with generating facility Work Orders and provide the necessary follow-up until the work order is completed.
  • General customer service work that involves greeting and assisting visitors, employees and vendors
  • Perform any necessary follow-up tasks to ensure the facility is secure.
  • Perform the physical and/or administrative tasks involved in shipping, receiving, warehousing and supplies inventory management, if necessary
  • Process incoming and outgoing UPS, Fed-Ex, courier deliveries etc. and deliver packages and boxes to office recipients.
  • Provide general facility support by fulfilling routine light maintenance work, room set up, for meetings and assisting in moving office equipment and furniture when requested.

MINIMUM QUALIFICATIONS:

  • Required knowledge of Microsoft software programs such as; Word and Excel and other Microsoft programs needed in the Security/facilities department.
  • CPR/AED certification within 90 days of employment
  • Experience managing supplies inventory.
  • Ability to follow oral/written instructions: communicate effectively with Management, colleagues and external customers.
  • Conduct effective building patrols, observe and report irregularities to Security Management.
  • Experience with Security systems such as alarm monitoring, CCTV, fire monitoring, access control.

 

Years and experience required:

  • 2 years of experience in Security preferred.
  • Experience in general facility work.
  • Must have a High School diploma or GED
  • The ability to work in a team environment.
  • Must have a valid driver’s license
  • Must be able pass required background check
  • Follows all Client policies and procedures.

Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy!

  • Medical, dental, vision, life, & short-term disability insurance
  • Teledoc services for those enrolled in medical insurance
  • Supportive, progressive, fast-paced environment
  • Competitive pay structure
  • Matching 401(k) with immediate vesting
  • Legal insurance

Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year!

  • #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis.
  • Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork.
  • Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy.

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

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Average salary estimate

$47500 / YEARLY (est.)
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$40000K
$55000K

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What You Should Know About Facilities & Security Associate, AssistRx

Join AssistRx as a Facilities & Security Associate, where you play a crucial role in maintaining a safe and welcoming environment! In this dynamic position, guided by the Security Operations Manager, you’ll be responsible for implementing security protocols and ensuring all staff, visitors, and vendors adhere to safety policies. Your daily tasks will include regularly patrolling the facilities—both inside and out—to identify any irregularities and assist with building access. You’ll manage identification badges and review security systems, including CCTV and alarm monitoring, enhancing the protection of valuable assets and sensitive information. Furthermore, you will coordinate emergency drills and be the go-to person during real emergencies, ensuring a prompt response. You’ll also engage with HR to assist in termination requests and handle post-termination procedures. With your skills in customer service, you’ll greet visitors and ensure their experience at AssistRx is friendly and secure. The ideal candidate will have at least 2 years of experience in security, a solid understanding of facilities management, and familiarity with Microsoft Office software. This role not only offers competitive pay and excellent employee benefits, including medical and 401(k) options but also the chance to work in a supportive, fast-paced environment. If you’re looking to make a difference while advancing your career, consider applying for the Facilities & Security Associate position at AssistRx and embark on a rewarding journey with a company that values teamwork and excellence.

Frequently Asked Questions (FAQs) for Facilities & Security Associate Role at AssistRx
What are the responsibilities of a Facilities & Security Associate at AssistRx?

As a Facilities & Security Associate at AssistRx, you will monitor security policies, perform routine building patrols, manage access control systems, and support emergency response efforts. You'll also assist in greeting visitors and maintaining a safe environment for all employees and guests.

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What qualifications are needed for the Facilities & Security Associate position at AssistRx?

To qualify for the Facilities & Security Associate role at AssistRx, candidates should possess a high school diploma or GED, have at least 2 years of relevant experience in security or facilities management, and demonstrate proficiency in Microsoft Office applications. CPR/AED certification is required within the first 90 days of employment.

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How does AssistRx support employee wellbeing for Facilities & Security Associates?

AssistRx offers a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with employee support services like Teledoc. Additionally, they foster a progressive work environment that emphasizes teamwork and provides recognition through various awards.

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What does the hiring process look like for the Facilities & Security Associate role at AssistRx?

The hiring process for the Facilities & Security Associate position at AssistRx includes submitting your application, participating in an interview process, and passing a background check. All new hires must verify their eligibility to work in the U.S. and complete necessary documentation.

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Is prior security experience mandatory for the Facilities & Security Associate role at AssistRx?

While prior security experience is preferred for the Facilities & Security Associate position at AssistRx, candidates with a background in facilities management or relevant experience are also encouraged to apply. The key is to have a willingness to learn and effectively communicate with the team.

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Common Interview Questions for Facilities & Security Associate
How do you ensure the safety and security of a facility?

To ensure safety and security, I conduct regular patrols, maintain clear communication with team members, and follow established protocols for emergency response while also being vigilant about potential risks.

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What experience do you have with security systems and technologies?

I have worked with various security systems, including access control databases and CCTV monitoring. I can efficiently navigate these systems to ensure robust security measures are in place.

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Can you describe a time when you handled a security incident?

In a previous role, I encountered a situation where I noticed a potential security breach. I quickly assessed the threat, informed management, and followed protocol to resolve the issue while documenting every step to ensure a thorough report.

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How do you prioritize tasks during a busy shift?

I prioritize tasks by assessing the most immediate security needs and structuring my patrols and responsibilities around those tasks, while also remaining adaptable to unexpected situations.

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What is your approach to emergency drills?

I believe that thorough preparation is key. I ensure that all employees are aware of evacuation routes and procedures, and I participate actively in drills to provide necessary guidance and identify areas for improvement.

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How would you handle a difficult visitor at the facility?

I would approach the situation calmly and professionally, listen to their concerns, and work to resolve the issue while maintaining facility protocols. If needed, I would involve security management to ensure safety.

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What steps do you take to maintain professionalism in your role?

I maintain professionalism by being well-groomed, respectful in communication, and consistent in following facility protocols. I make sure to be approachable while ensuring a secure environment.

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How do you keep track of security incidents?

I utilize a structured reporting system where I document details of each incident, categorize them for future reference, and ensure that all necessary management is informed in a timely manner.

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What role does teamwork play in your work as a Facilities & Security Associate?

Teamwork is essential, as security usually requires clear communication and coordination with colleagues to effectively manage the facility's safety. I actively collaborate with my team to share information and strategies.

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How do you stay updated with security best practices?

I regularly review industry publications, participate in training sessions, and attend relevant workshops to stay updated on security best practices, ensuring that I bring the latest knowledge to my role.

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We are a trusted partner for delivering leading technology and people solutions that connect every stakeholder - patients, healthcare providers, specialty pharmacies, life sciences organizations and more. Our solutions accelerate patient access to...

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April 12, 2025

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