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Assembly Studios Office Coordinator

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

NBCUniversal is looking for an Office Coordinator of studio, grounds and building operations to join our studio management team in Doraville, GA. In this role, you will be supporting the Facilities Leader who is responsible for overseeing general facility operations consisting of 40+ acres including soundstages, production offices, administrative offices, warehouse, mill buildings, along with food & beverage operations. 

You will work closely with site leadership in providing the highest level of customer service to the employees, clients, and guests on the property.

What You’ll Do

  • Answer phones, greet visitors/vendors, take and deliver messages
  • Keep calendars current, schedule meetings, coordinate travel schedules, confirm appointments, and prepare reports of various types
  • Escort guests and visitors in and around the studio as needed from time to time
  • Process vendor and visitor access requests/passes in collaboration with Security as needed.
  • Interface with on-site workers, vendors, and clients
  • Vendor relationship support and coordination including scheduling and billing
  • Support general mail and package functions, both inbound and outbound.
  • Manage ad-hoc requests to maintain a professional administrative operation with top tier customer service

Qualifications

Let’s Talk About You…

  • Customer Service Champion – No request is too big or too small, you put customers and our people first and always with a smile.   
  • Communicates with ease – Comfortable working across various departments (production services, vendors, client services) and functions (EHS, security, finance) to get jobs completed
  • Tech-savvy – You are an MS Office whiz and can take on new software with ease
  • Executer – You are a self-starter who aims to get things done, finding creative ways to solve challenges no matter how perplexing they may first appear
  • Juggler – You know how to manage multiple tasks and priorities and move them all along effectively while keeping stakeholders updating and informed

What You Must Have…

  • High school diploma or equivalent
  • 2+ years of prior experience in relevant capacity

What Would Make You a Stand-out:

  • Ability to proactively anticipate needs and drive improvements
  • Ability to work in a team environment in a helpful and positive demeanor to strengthen relationships and project enthusiasm for the job
  • Consistently exhibits a quest for excellence, striving to constantly improve and develop an improved level of service
  • Working knowledge of general facilities operations
  • Project management experience
  • Strong written and verbal communication skills

Additional Requirements:

  • Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

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Average salary estimate

$49500 / YEARLY (est.)
min
max
$43000K
$56000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assembly Studios Office Coordinator, NBCUniversal

Join the dynamic team at NBCUniversal as an Office Coordinator in Doraville, Georgia, where you’ll play a key role in supporting studio operations across our expansive 40-acre facility. In this exciting position, you’ll assist the Facilities Leader by ensuring seamless day-to-day operations in a bustling environment filled with soundstages, production offices, and even food & beverage services. Our ideal Office Coordinator is a customer service champion who maintains a positive demeanor while answering phones, greeting guests, and juggling calendars. You’ll help coordinate travel and meetings, manage vendor relationships, and even oversee access requests to ensure our space runs smoothly. We’re looking for someone who is tech-savvy, proficient in Microsoft Office, and loves to take initiative. Your ability to anticipate needs and drive improvements will help us maintain the highest standards of service for our team, clients, and visitors. If you have a knack for multitasking and enjoy working collaboratively across different departments, this is the place for you! At NBCUniversal, we value diversity and inclusion, equipping our employees with the support they need to thrive. Let your authentic self shine through as you contribute to our innovative mission of creating world-class content together!

Frequently Asked Questions (FAQs) for Assembly Studios Office Coordinator Role at NBCUniversal
What are the main responsibilities of the Assembly Studios Office Coordinator at NBCUniversal?

The Office Coordinator at NBCUniversal plays a crucial role in studio operations, answering phones, greeting visitors, and maintaining calendars. You’ll also coordinate travel schedules, manage vendor relationships, and ensure seamless communication, all while delivering the highest level of customer service.

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What qualifications are required for the Office Coordinator role at NBCUniversal in Doraville, Georgia?

To qualify for the Office Coordinator position at NBCUniversal, candidates should possess a high school diploma and have at least 2 years of relevant experience. Strong communication skills and proficiency in Microsoft Office are essential, along with a proactive problem-solving approach and excellent customer service abilities.

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What skills make a successful Office Coordinator at NBCUniversal?

Success in the Office Coordinator role at NBCUniversal requires strong organizational skills, the ability to manage multiple priorities, and a customer-first attitude. Being tech-savvy, with a solid grasp of Microsoft Office software and effective communication techniques, also enhances the candidate's ability to thrive in this position.

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What is the work environment like for the Office Coordinator at NBCUniversal?

The work environment for the Office Coordinator at NBCUniversal is dynamic and supportive, set within an expansive studio location filled with diverse professionals. The culture promotes collaboration, diversity, and inclusion, making it a vibrant place to develop your skills and be part of a creative team.

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Is prior experience in facilities operations necessary for the Office Coordinator role at NBCUniversal?

While specific experience in facilities operations is not mandatory, having a working knowledge can be a great advantage. NBCUniversal appreciates proactive individuals who can anticipate needs and foster team relationships, so a willingness to learn is just as important.

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Common Interview Questions for Assembly Studios Office Coordinator
What do you see as the most important quality for an Office Coordinator?

The most important quality for an Office Coordinator is a strong commitment to customer service. This role is all about interacting with various stakeholders, so demonstrating a positive and proactive approach will reflect well on your suitability for the role.

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Can you describe how you prioritize tasks in a busy environment?

To prioritize tasks effectively, I assess all responsibilities for urgency and importance. I create to-do lists and keep communication open with my team, ensuring everyone is updated on progress and deadlines. This method helps me manage my time efficiently and stay focused on key tasks.

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How do you handle conflicts when interacting with multiple departments?

When faced with conflicts, I emphasize clear communication. I listen to all parties involved, aim to understand their perspectives, and seek common ground. This approach not only resolves issues but also strengthens interdepartmental relationships in the long run.

Join Rise to see the full answer
Describe a time when you went above and beyond for a customer.

In my previous role, a client needed urgent access to a facility on short notice. I took the initiative to expedite their request by coordinating with security, ensuring a timely solution while keeping the client informed. This proactive approach resulted in meeting their needs and building trust.

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What experience do you have with vendor management?

I have worked on managing vendor relationships by coordinating schedules, overseeing billing, and facilitating communication. My experience has taught me the importance of maintaining strong connections to ensure smooth operations and timely service.

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How do you ensure confidentiality and security in your role?

I prioritize confidentiality by strictly adhering to company policies and protocols regarding sensitive information. I also communicate regularly with security teams to ensure that access requests are managed appropriately, thus maintaining a secure environment.

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What tools do you find most useful in an office coordination role?

I find tools like Microsoft Office, project management software, and communication platforms like Slack invaluable in an office coordination role. These tools help me stay organized, keep track of tasks, and maintain open dialogue with my team.

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What strategies do you use to manage stress and maintain productivity?

To manage stress, I break tasks into manageable chunks and set realistic deadlines. Regular breaks help me refresh my mind. I also practice stress-relief techniques like deep breathing and time management, which contribute to maintaining high productivity levels.

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How would you describe your communication style?

I would describe my communication style as clear, respectful, and collaborative. I believe in providing timely updates and adjusting my communication methods to suit the audience, ensuring that everyone stays informed and engaged.

Join Rise to see the full answer
What drew you to apply for the Office Coordinator position at NBCUniversal?

I was drawn to NBCUniversal because of its reputation for excellence in the entertainment industry and its commitment to diversity and inclusion. The Office Coordinator role aligns perfectly with my skills and interests, and I admire NBCUniversal's mission to create world-class content.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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DATE POSTED
December 20, 2024

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