People Team Project Coordinator (Remote, USA EST)

United States (Remote)

Description of Duties

The People Team Project Coordinator plays a dynamic and integral part of supporting the People Team Leaders on their multiple business critical projects, serving as their right-hand. You will be tackling and balancing various operational responsibilities like handling travel for onboarding, scheduling and coordination for our Talent Development programs (Base Camp, Ascent, Concierge Services, etc.), program coordination around key initiatives (e.g. Wayfinder), coordinating the preparation for our monthly People Team All Hands meeting and annual People Team offsites, and other administrative support that helps keep the heart of Grafana Labs running. The ideal candidate will be organized, detail-oriented, and passionate about people.

Key Responsibilities

• Administratively support various People team initiatives, including onboarding, L&D programs, employee engagement, and performance management. 
• Coordinate new hire onboarding travel logistics and communication, providing top notch customer service 
• Manage the People Team calendar and add important People Team events to the Grafana Labs Events calendar as needed
• Coordinate the scheduling and logistics of cross-functional meetings in support of any People Team initiatives, including performance management and calibrations, People team programs, courses, workshops, and seminars
• Provide administrative support to the maintenance and updating of L&D materials, including presentations, handouts, and digital content. Includes making updates in our Learning Management System (Docebo).
• Monitor ticket queues in Fresh Service to ensure we are responding to the business in a timely manner.
• Track and report on L&D program attendance/participation and feedback using Docebo, Linkedin Learning and BetterUp, maintaining accurate records of L&D activities and employee progress.
• Provide administrative support for the company-wide L&D professional development budget reporting and expense tracking
• Create and maintain People Team rolling slides for our company All Hands meeting
• Coordinate the monthly People Team All Hands process, the quarterly People team updates to the business and quarterly OKRs process for the People team, and preparations for People Team offsites
• Assist in knowledge management efforts by ensuring the Grafana Labs wiki stays up to date for the People Team, coordinating efforts with various sub-teams as needed (Recruiting, L&D, Benefits, Comp, Ops, BPs, Culture, etc)
• Assist in the development and implementation of new Talent Development initiatives and programs or other People Team initiatives in pursuit of our strategic goals.
• Provide administrative support for other People team projects and initiatives as required.
• Work with subject matter experts to create and update content as needed.

Requirements

• 3+ years of experience in an administrative/coordination role with at least 2+ years in a remote environment
• Strong organizational and project management skills. You have a high say/do ratio.
• High attention to detail and ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment, using your initiative and critical thinking abilities to solve problems
• Ability to proactively anticipate problems and provide excellent customer service to internal stakeholders
• Experience/understanding of how to handle and protect sensitive/confidential information
• Proficiency in Google suite and HRIS/LMS systems.

Nice to Haves

• Bachelor’s degree preferred but not required
• Experience in a start-up environment
• Experience working with global employees
• Certifications in HR/L&DProject/Program management 

What you’ll bring to the role

You’lll bring a diverse skill set and a proactive, can-do attitude to the role. Your ability to juggle multiple responsibilities and adapt to evolving priorities will be essential. You excel at administrative tasks, ensuring seamless operations through meticulous attention to detail and organizational prowess. You’ll delight in the customer service that you provide to help the People Team thrive. Your strong communication skills enable you to liaise effectively with team members at all levels, fostering a collaborative and inclusive work environment. You are adept at problem-solving and thrive in dynamic settings, consistently delivering efficient solutions and improvements. With a passion for employee engagement and a commitment to supporting the overall well-being of the workforce, you will be a crucial asset in driving the company's people-centric initiatives forward.

In the United States, the base compensation range for this role is $72,000 - $87,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. 

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.