Human Resources Coordinator - job 1 of 2

As a Human Resources Coordinator at Aston Carter, your primary responsibilities include engaging in customer service by answering employee queries, entering and managing data in the HRIS, administering the Learning Management System, supporting the recruitment process, facilitating new-hire orientations, coordinating meetings and events, and maintaining the confidentiality of HR information. You’ll also have opportunities to work on special projects that contribute to our HR initiatives, making your role crucial in our staff’s development and support.

To be considered for the Human Resources Coordinator role at Aston Carter, candidates should have 2-3+ years of HR or administrative experience, with a preference for experience in training and orientation. Familiarity with Learning Management Systems is essential, and prior exposure to View Point software could be advantageous. A strong organizational skill set, attention to detail, and a commitment to confidentiality are also highly regarded as part of the qualifications for this position.

Aston Carter offers a competitive pay range for the Human Resources Coordinator position between $22.00 - $25.00/hr. Additionally, if you qualify, you can expect a range of benefits, including medical, dental, and vision coverage, life insurance options, a 401(k) retirement plan with pre-tax and Roth contributions, short and long-term disability, and even transportation benefits. Time off, including PTO and sick leave, is also a part of the package, ensuring work-life balance for our employees.

The Human Resources Coordinator position at Aston Carter is a fully onsite role located in Charleston, South Carolina. This setup allows for more direct interaction with employees and departments, fostering a collaborative work environment. Being onsite enables you to be fully engaged with training activities, new-hire orientations, and daily HR operations, which are essential to building a strong company culture.

When applying for the Human Resources Coordinator position at Aston Carter, it is important to tailor your resume and cover letter to highlight your relevant HR experience, particularly any involvement with employee training, LMS administration, and customer service in an HR context. Additionally, showcasing your organizational skills and instances where you maintained confidentiality in past roles can set you apart. Don’t forget to express your commitment to diversity, equity, and inclusion, as Aston Carter highly values these principles.

In answering this question, detail your previous roles involving HRIS systems, focusing on the specific software you have used and your proficiency level. Discuss how you managed data, generated reports, and ensured accuracy, emphasizing your diligence and attention to detail.

Provide a structured approach to task prioritization—mention using a task management system, deadlines, and the importance of communicating with team members to ensure alignment. Discuss how you adapt priorities based on urgent issues that arise in the HR environment.

Share a specific example demonstrating your problem-solving abilities. Describe the context, your actions to resolve the issue, and the positive outcome that resulted, showcasing your capacity for critical thinking and conflict resolution in HR.

Talk about creating a welcoming environment, providing comprehensive training materials, and fostering engagement through interactive activities. Emphasize the importance of addressing new hire concerns to ensure a smooth transition into the workplace.

Express your understanding of the significance of confidentiality in HR. Provide examples of measures you have taken in past roles to ensure data protection, such as following protocols, using secure systems, and educating employees on confidentiality practices.

Discuss your familiarity with LMS software, including how you have utilized such systems to track training, manage course enrollments, and analyze employee progress. Mention any initiatives you may have led or contributed to that enhanced learning opportunities.

Explain your approach to understanding and promoting HR policies, including regular training sessions, updates to team members, and the importance of clear documentation for processes. Highlight your role in conducting audits or assessments to ensure compliance.

Outline your conflict resolution process, emphasizing the importance of listening to both parties involved, seeking a constructive dialogue, and striving for a solution that addresses the concerns of everyone. Share an example if relevant.

Share your views on the importance of diversity and inclusion, touching upon how they contribute to a more comprehensive range of perspectives, improved employee morale, and a stronger organizational culture. Provide examples of how you’ve supported these values in previous roles.

Articulate your enthusiasm for the role at Aston Carter by referencing the company's outstanding reputation, commitment to employee development, and how your background aligns with the firm's values and objectives. Articulate specific reasons that make this position desirable for you.