Planificateur de voyages - Français

As a French Travel Planner at Atlean World, your primary responsibilities will include identifying new travel plan opportunities, providing exceptional support for inquiries via various communication channels, and representing a global tourism brand. Your goal will be to enhance the travel experience for customers while fostering strategic partnerships in the tourism industry.

To succeed as a French Travel Planner at Atlean World, you should be fluent in French and possess a good command of English. Strong communication skills, empathy, and a curious attitude towards technology are also essential. While experience in customer service is a plus, your eagerness to learn and connect with people will greatly benefit your success in this role.

Atlean World offers a competitive benefits package for French Travel Planners, including meal vouchers, two extra salaries, and private health insurance after six months. Additionally, a comprehensive relocation package covers flight expenses, accommodation in shared apartments, and provides complimentary Portuguese lessons to ensure a smooth transition to life in Lisbon.

The recruitment process for the French Travel Planner position at Atlean World is designed to be seamless. After you apply, an expert recruiter will contact you for an engaging conversation to discuss the role in detail and answer any questions you might have. We prioritize your understanding and excitement about the opportunity, ensuring a supportive journey through every step of the process.

As a French Travel Planner at Atlean World, you can expect significant professional and personal development opportunities. Living in Lisbon allows you to immerse yourself in a multicultural environment, while the role offers fast-tracked career growth. You'll also engage in exciting activities, such as sports and cultural events, building both networks and experiences that enrich your professional journey.

When answering this question, share specific examples of your previous roles in customer service, highlighting scenarios where you successfully resolved issues or created memorable experiences for clients. Emphasize your communication skills and ability to empathize with people.

Discuss your strategies for keeping informed about travel trends, such as following industry news outlets, subscribing to travel blogs, or participating in travel-related webinars. Show your passion for the field and your proactive approach towards learning.

In your response, outline various strategies such as conducting market research, attending tourism fairs, and analyzing social media trends. Emphasize how your innovative ideas could help Atlean World expand its travel offerings.

Provide a structured approach to handling difficult inquiries by demonstrating active listening, empathy, and problem-solving skills. Explain your ability to remain calm under pressure and offer effective solutions to ensure customer satisfaction.

Articulate your understanding of key qualities that make a Travel Planner successful, such as strong communication skills, cultural sensitivity, and tech-savviness. Back it up with experiences or examples that showcase these traits.

Discuss various marketing techniques that you would employ, such as leveraging social media, creating engaging content, or collaborating with travel influencers. Emphasize your creativity and understanding of target audiences.

Share how you utilize technology to enhance efficiency and customer satisfaction, whether through travel planning tools, CRM software, or communication platforms. Highlight your adaptability and eagerness to learn new technologies.

Offer a specific example where you went above and beyond to create a memorable travel experience for a customer. Explain the context, your actions, and the positive impact it had on the customer’s journey.

Use this opportunity to express your passion for travel, culture, and customer service. Relate your goals and values to those of Atlean World, emphasizing how you can contribute to the company’s vision of promoting multicultural environments.

Discuss your methods for prioritization, such as assessing urgency, batching similar inquiries, or using a task management system. Explain how you ensure timely responses while maintaining service quality.