Lead Security Operations Analyst

As a Lead Security Operations Analyst at Attentive, you will be responsible for monitoring and responding to security alerts from various tools, including SIEM systems and AWS. You’ll triage security incidents, collaborate with detection and response engineers, automate workflows for improved operational efficiency, and analyze security events to identify threats. Your contributions will enhance our overall security posture, ensuring we maintain high visibility and readiness in the face of potential security challenges.

To qualify for the Lead Security Operations Analyst position at Attentive, candidates should have a minimum of 7 years of experience in information security, particularly in security operations or engineering. Strong knowledge of common security attacks, tactics, and procedures is vital. Familiarity with project management tools like Jira, as well as expertise in analyzing security logs and network traffic, are crucial. Additionally, experience with scripting languages and cloud security technologies is a significant plus.

Success as a Lead Security Operations Analyst at Attentive requires a combination of technical and soft skills. Strong analytical skills will be essential as you analyze security events and correlate data from multiple sources. An eagerness to automate and optimize security procedures will also serve you well. Furthermore, excellent communication and collaboration skills are key, as you will partner closely with various teams to improve security measures and practices.

The Lead Security Operations Analyst plays a crucial role in Attentive’s mission to provide secure, innovative mobile marketing solutions. By effectively monitoring and responding to security alerts, you will ensure that our systems are resilient against threats, allowing us to deliver unparalleled value to our clients. Your proactive approach to security will help safeguard consumer engagement data, thereby supporting our commitment to customer success and enterprise-grade compliance.

At Attentive, our culture emphasizes inclusivity, collaboration, and continuous improvement. As a Lead Security Operations Analyst, you'll be part of a team that champions one another and collectively drives that success. We encourage creativity and learning, with resources to support your growth. The company also prioritizes diversity and equity, ensuring that every employee, regardless of background, feels valued and respected. Join us to foster a culture where your contributions as a security expert can make a real impact!

In answering this question, focus on specific tools you’ve used for monitoring alerts, such as SIEM systems or intrusion detection tools. Share an example of a particular incident where your quick response mitigated a potential threat, highlighting your analytical capabilities and the outcomes of your actions.

When addressing this question, highlight any tools and scripting languages you've used to create automation in your previous roles. Explain your approach to identifying manual tasks that could be automated, and provide insights into the efficiencies gained from your automation efforts, such as reduced response times and minimized human error.

Describe your strategies for keeping informed, such as following industry blogs, participating in forums or webinars, and subscribing to threat intelligence feeds. Emphasize the importance of continual learning, sharing an example of how being informed about emerging threats helped you adapt your security measures effectively.

In your response, detail the situation and your role in managing the incident. Discuss the steps you took in terms of triaging, investigating, and escalating the issue, along with the communication strategies employed with your team. Highlight the lessons learned and how those experiences shaped your approach to future incidents.

Share specific examples of how you have worked alongside IT and Engineering teams to enhance security postures. Discuss any joint projects you’ve undertaken and how your collaboration led to improved security protocols, demonstrating your ability to communicate effectively across departments.

In your answer, provide insights into KPIs and SLAs that are relevant for security operations, such as incident response times, the number of detections versus false positives, and user awareness metrics. Sharing how you have used these metrics in previous roles to drive continuous improvement will further demonstrate your knowledge.

Discuss your approach to risk assessment, detailing how you determine the priority of alerts based on their potential impact on the organization. Mention any frameworks or criteria you use and provide examples from past experiences where prioritization led to effective handling of critical alerts.

List the specific tools you’ve used in your previous roles, such as SIEM tools, EDR solutions, or automation software. Provide context on how your proficiency with these tools helped you address security challenges, and if possible, include metrics or outcomes achieved through their use.

In your response, outline your involvement in creating or improving incident response plans. Highlight key components of effective incident response strategies you’ve implemented, and discuss any actual incidents that tested these plans, detailing the outcomes.

Explain your immediate steps for assessing the situation, from containment to investigation. Discuss the importance of documenting your findings, informing key stakeholders, and communicating clearly throughout the process. Your response should convey confidence and depth of knowledge in handling security threats.