(USA) Service Shop Repair Technician - job 1 of 2

The primary responsibilities of a Service Shop Repair Technician at TEKsystems in Bexley, OH include pulling, terminating, and punching down CAT5 and CAT6 cables, working in various construction environments, and collaborating with other tradespeople on-site. This role allows you to gain valuable hands-on experience in cable installations and improve your understanding of fiber optic cabling basics.

For the Service Shop Repair Technician position at TEKsystems, candidates should be reliable, coachable, and willing to learn about voice and data cabling. Although prior experience in cabling is beneficial, it is not mandatory for entry-level applicants. A positive attitude and familiarity with construction job sites are important in this role.

As a Service Shop Repair Technician at TEKsystems, you can expect a comprehensive benefits package that includes medical, dental, and vision coverage, along with critical illness and accident insurance. Additional benefits include a 401(k) retirement plan, life insurance, short and long-term disability, and PTO. Eligibility may vary based on employment duration and position.

While previous cabling experience can be beneficial, it is not a requirement for the Service Shop Repair Technician role at TEKsystems. This position is designed for entry-level candidates, allowing them to learn on the job. A willingness to learn and a reliable work ethic are the most important qualifications.

The pay range for the Service Shop Repair Technician position at TEKsystems is between $22.00 and $30.00 per hour. This competitive pay reflects the skills and efforts of the technicians and is an excellent starting point for those entering the cabling industry.

When answering this question, highlight any related projects you've worked on, even if they were part of school or training. Focus on your ability to pull, terminate, and punch down cables, and mention any hands-on experience with CAT5 or CAT6 cabling, showcasing your familiarity with various cabling techniques.

In responding to this question, emphasize your teamwork skills and your ability to communicate effectively with other trades. Discuss how you prioritize tasks while respecting other professionals on site, ensuring a smooth workflow and maintaining a positive working atmosphere.

Discuss the importance of adhering to safety protocols such as wearing proper personal protective equipment (PPE), following site safety guidelines, and being aware of your surroundings. Relate any experiences you've had where safety was a priority, demonstrating your commitment to workplace safety.

In your answer, choose a specific example where you encountered a problem or a difficult situation. Highlight your problem-solving skills, your ability to stay calm under pressure, and how you communicated effectively with your team to find a solution.

When answering this question, convey your enthusiasm for the company and the role. Mention specific aspects of TEKsystems that appeal to you, such as the company culture, training opportunities, or your desire to be part of a team known for excellence in the tech services industry.

In your response, share techniques you use for organization, such as maintaining a checklist, prioritizing tasks based on deadlines, or utilizing digital tools. Emphasize your ability to manage time effectively, especially in a fast-paced environment.

Demonstrate your understanding of fiber optic technology by discussing its advantages over traditional copper cabling, such as higher speeds and larger bandwidth. You can mention your willingness to learn more about fiber optics on the job and how it integrates with your role as a Service Shop Repair Technician.

Share your eagerness to learn and adapt as a valuable asset to your team. Discuss how you seek feedback, ask questions, and take notes to reinforce your understanding when learning new skills, especially in cabling and installation.

Explain your strategy for assessing the urgency and importance of various tasks. Highlight your ability to remain flexible and adjust priorities as necessary, always focusing on what will achieve the best results for the team and the client.

In your answer, mention attributes like reliability, a strong work ethic, adaptability, and a collaborative spirit as key qualities. Discuss how these traits contribute to delivering high-quality workmanship and building trustworthy relationships with colleagues and clients.