Senior Manager, People Strategy and Analytics

At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who We Are

As stewards of Attentive’s most valuable asset—our people—the People Team is dedicated to shaping a high-touch employee experience that reflects our mission to create bespoke shopping experiences between users and the brands they love. Our team works tirelessly to foster collaboration, accountability, continuous learning, and a deep sense of belonging, empowering employees and leaders to achieve remarkable outcomes for themselves and the company. Guided by our vision of building a thriving, inclusive workplace, we champion data-driven insights, seamless operations, and a relentless focus on engagement and development to drive Attentive’s success and growth.

Reporting to the Chief People Officer as a member of the People Leadership Team, you will be pivotal in driving strategic people initiatives and operational excellence.

• Strategic Partnership: Collaborate with the CPO and senior leadership to operationalize the HR strategy, ensuring alignment with broader business objectives
• Data-Driven Insights: Lead with a vision for how our analytics team can transform the employee experience and inform strategic decisions. You’ll scope and design larger projects that use data to deeply understand people challenges, connecting insights to real-world people strategies that elevate Attentive’s culture. This role goes beyond numbers—it’s about seeing the story data tells and shaping it into meaningful actions that empower leaders and enhance organizational health
• Operational Efficiency: Drive team planning and alignment to ensure the People Team operates cohesively on key strategic projects. You’ll streamline processes and establish frameworks that support cross-functional collaboration, making it easier for our team to execute high-impact initiatives. By optimizing how we work together, you’ll enable the People Team to deliver meaningful, scalable solutions aligned with Attentive’s goals
• Performance Measurement: Inspire action by establishing clear, impactful metrics that illuminate our progress and areas for growth. You’ll guide the People Team and leaders across the organization to leverage these insights, translating data into compelling narratives that drive accountability and fuel continuous improvement. By fostering a data-informed culture, you’ll empower teams to make decisions that enhance Attentive’s high-performance environment
• Change Leadership: Galvanize the leadership team and the broader People Team with a data-driven perspective that encourages adaptability and alignment with Attentive’s goals. You’ll use insights to drive strategic shifts, ensuring our focus and tactics remain closely tied to desired outcomes. By championing a culture of agility and purpose, you’ll empower leaders and teams to evolve thoughtfully, maximizing impact and fostering a highly aligned, outcome-focused environment across the organization
• Cross-Functional Collaboration: Build relationships across functions, facilitating smooth communication and alignment on HR initiatives to address business challenges effectively

• 8+ Years of Strategy Experience: Proven background in analytics, consulting, people strategy, and large-scale strategic projects
• Strong Consulting and Project Management Skills: Experience driving complex, cross-functional initiatives from conception through execution
• Analytical and Data-Oriented: Adept at using data to inform strategy, tell a story about impact, and optimize processes
• Exceptional Communication and Collaboration Skills: Skilled at simplifying complex concepts and influencing stakeholders at all levels
• Change Agent and Problem Solver: Comfortable with ambiguity, proactive in identifying areas for improvement, and skilled at implementing practical, scalable solutions
• Proven People Leadership: Demonstrated experience in managing and developing teams. You excel at inspiring and guiding team members, fostering a collaborative environment that drives high performance and growth

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $185,000 - $210,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.