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Account Manager

The AutoVitals suite of SaaS products are designed to solve many of the current hurdles faced by auto repair shops. Our mission is to help auto repair shops drive profitable growth by attracting new customers, providing superior communication and customer service, increased shop efficiency, higher average repair orders, and more.

As an essential member of the AutoVitals sales team, the Account Manager is responsible for identifying opportunities for growth out of our existing client base in the form of expansion to new locations, upsells, and add-ons from our product suite. Autovitals offers competitive salaries, great benefits, and a high-energy environment with room for personal growth.

This position will report directly to an Account Management Team Lead and will work remotely. We’re looking for someone to join our team immediately.

Responsibilities

  • You will be responsible for upsell opportunities to our current client base. This means identifying whitespace opportunities within your territory of accounts to adopt our full suite of products including, but not limited to: workflow, customer retention management, rewards program, websites, social and reputation management, and Google Ads. 
  • Building strong client relationships to maintain existing business while identifying opportunities for upsells is critical.
  • You will be responsible for generating your own leads from our existing client base through self-prospecting and territory lead management 70%+ of the time, supplemented by upsell opportunities generated for you by the Client Success team. 
  • From our existing client base, you will perform the full sales cycle: make introductory calls, build rapport, schedule demos, assess business goals through qualifying and discovery, and close the deal. 
  • Maintain a thorough understanding of the AutoVitals products and services offered in order to demonstrate to products via live web demos (and rarely in person)
  • Prepare pricing proposals, negotiate pricing and contract terms, and gather all necessary information to process sales orders
  • Conduct yourself with the highest level of integrity within all interactions and situations

Starting base pay for this position is $55,000 + Commissions for a total on-target earnings (OTE) range of $115k - $130k. Your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside this range.

  • You have a positive attitude and a drive to win
  • You have the ability to effectively prioritize tasks and manage time within a fast-paced environment
  • 3+ years of B2B full cycle sales experience in a revenue closing role with a consistent record of success
  • You have excellent prospecting and communication skills - no fear of the phone
  • Ability to come up to speed quickly on new concepts with self-education
  • Must be eligible to work in the United States.
  • Bonus: Experience in, or selling to, the automotive industry
  • Bonus: Proficiency using Salesforce, Zoom, Slack, Google Calendar, or equivalent
  • Medical/Dental/Vision
  • Flexible Spending Account
  • 401K Match
  • Flexible PTO

Average salary estimate

$92500 / YEARLY (est.)
min
max
$55000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager, AutoVitals

Join the vibrant auto repair revolution at AutoVitals as an Account Manager, where your talent in driving businesses forward is celebrated every day! In this role, you’ll be the go-to person for not just managing client accounts but truly nurturing and expanding them. With a diverse suite of SaaS products designed to help auto repair shops thrive, you will have great tools at your disposal to deliver incredible value. Your mission? Identify and chase upsell opportunities that inspire your clients to fully embrace our products—from customer retention management to Google Ads and more. Imagine connecting with clients, understanding their unique goals, and helping them unlock new capabilities that elevate their operations! At AutoVitals, you’ll enjoy a supportive sales environment where your skills can shine through self-prospecting and lead management, alongside generating upsale leads with help from the Client Success team. We believe in integrity, growth, and a positive attitude, so you’ll be surrounded by like-minded individuals who share your passion. If you’ve got 3+ years of B2B sales experience and a lively personality, we want to hear from you. With a starting base pay of $55,000 plus commission, you’ll have the opportunity to reach total on-target earnings of $115k to $130k. Plus, enjoy benefits like flexible PTO and a 401K match as you embark on this exciting journey with us, working remotely and making a real impact on the automotive industry!

Frequently Asked Questions (FAQs) for Account Manager Role at AutoVitals
What are the primary responsibilities of the Account Manager at AutoVitals?

The Account Manager at AutoVitals is primarily responsible for identifying upsell opportunities within the existing client base. This includes self-prospecting and managing leads, performing the full sales cycle from introductory calls to closing deals, and maintaining strong client relationships to drive business growth.

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What qualifications are needed for the Account Manager position at AutoVitals?

To be considered for the Account Manager role at AutoVitals, candidates should have at least 3 years of B2B full-cycle sales experience, a proven track record of sales success, and excellent communication skills. Knowledge of the automotive industry and experience with tools like Salesforce is a plus!

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How does compensation work for the Account Manager role at AutoVitals?

The starting base pay for an Account Manager at AutoVitals is $55,000, complemented by commissions that can elevate total on-target earnings to between $115k and $130k. The specific compensation will vary based on skill level, experience, and other factors.

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What does the work environment look like for the Account Manager at AutoVitals?

The Account Manager at AutoVitals enjoys a remote work environment, providing flexibility while being part of a high-energy sales team focused on client success. The culture emphasizes integrity, collaboration, and personal growth, ensuring a positive experience.

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What tools will an Account Manager use at AutoVitals?

An Account Manager at AutoVitals will use various tools to facilitate their work, including Salesforce for managing customer relationships, Zoom for demos and meetings, Slack for team communication, and Google Calendar for scheduling. Familiarity with these tools can provide a helpful advantage.

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Common Interview Questions for Account Manager
How do you approach identifying upsell opportunities as an Account Manager?

When identifying upsell opportunities, I focus on understanding each client’s needs and challenges during our regular check-ins. I analyze their current product usage and assess areas where they could enhance their operations or efficiency, aligning those opportunities with our offerings at AutoVitals.

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Can you describe your experience with the full sales cycle?

In my previous roles, I’ve led the full sales cycle, from initial outreach through to closing deals. I prioritize understanding the client's business needs, conducting demos, and following up persistently to convert leads into long-term clients.

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How do you maintain strong relationships with existing clients?

I believe strong client relationships are built on regular communication, trust, and added value. I make it a point to check in with clients frequently, ask for feedback, and proactively suggest ways they can leverage additional services for greater success.

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What techniques do you use for self-prospecting?

For self-prospecting, I utilize various strategies, including researching industry trends, identifying companies that may benefit from our products, and leveraging my network for referrals. I also actively engage on social media platforms to identify potential leads.

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How do you handle objections from clients during the sales process?

When faced with objections, I listen carefully to the client’s concerns and ask clarifying questions. This allows me to address their specific issues, provide relevant information, and reassure them about the value our products can bring to their business.

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Why is integrity important in an Account Manager’s role?

Integrity builds trust with clients, which is crucial for long-term relationships. As an Account Manager, I strive to operate with transparency and honesty, ensuring that clients feel valued and confident in my recommendations.

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How do you prioritize tasks in a fast-paced environment?

In a fast-paced environment, I prioritize tasks based on urgency and potential impact. I use tools to organize my workflow and set daily goals to keep focused on the most important tasks that contribute to successful outcomes.

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What steps do you take to prepare for a client demo?

Before a client demo, I invest time in understanding the client's business and specific needs. I tailor the presentation to highlight how our solutions can address their unique challenges and ensure a smooth technical setup to avoid issues during the demo.

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What motivates you in a sales role?

I am motivated by the challenge of solving problems for clients and contributing to their success. Meeting and exceeding sales targets brings me satisfaction, but it’s ultimately the relationships I build and the positive impact I have on clients’ businesses that drive my passion.

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How do you stay updated on industry trends and product knowledge?

To stay updated on industry trends, I follow relevant publications, attend webinars, and participate in industry forums. Additionally, I dedicate time to learning about new product features and services offered by AutoVitals through regular training sessions.

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About AutoVitals: AutoVitals is the leading provider of integrated software solutions for managing automotive shop workflow, internet marketing, and motorist engagement. The company's shop success solutions automate every touchpoint of the vehicle...

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Full-time, remote
DATE POSTED
December 15, 2024

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