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Territory Sales Rep-Mass Markets - job 1 of 2

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

Brightspeed is looking for a Territory Sales Rep-Mass Markets to join our team! The Territory Sales Representative is responsible for developing and maintaining key property management and sales operations relationships in contracted communities within a specific Brightspeed region. This role’s primary focus is to drive attainment of the company’s strategic priorities to increase fiber penetration in Multi-Dwelling Unit (MDU) and Single-Family Home (SFH) communities by successfully managing terms and conditions of Brightspeed marketing agreements in partnership with community sales personnel and/or leasing agents in assigned properties.  

The Territory Sales Representative’s role requires interpersonal, written, and verbal communications skills and the ability to assess property performance and understand contract terms and responsibilities as defined in the marketing agreement. The successful candidate will achieve desired sales and penetration goals using virtual and cross-functional support from internal and external resources. This representative can assist in sales, operations, and network implementation to achieve First Occupancy Dates (FOD), property readiness, and penetration levels by contract type.  

The role also maintains ownership and advocates for marketing materials distribution, tracking and compliance. 

As A Territory Sales Representative, Your Responsibilities Will Include: 

  • Builds effective relationships with property staff and residents in assigned modules. 
  • Executes key sales and marketing activities to increase fiber penetration in the property or HOA community.  
  • Develops knowledge of the business climate, industry trends, applications, and competitive landscape. 
  • Actively participates in property implementation and onboarding activities to ensure alignment of Day 1, Open for Sale, and First Occupancy Date (FOD) activities.  
  • Acts as the company liaison between assigned properties to remove challenges and deliver excellent customer service.  
  • Actively participate in property performance forecasting and goal setting. 
  • Communicate and participate in operational reviews for property performance and improvement. 

Qualifications

WHAT IT TAKES TO CATCH OUR EYE: 

  • 2+ years of sales experience. 
  • Outside sales experience in established and new environments with proven results in driving performance. 
  • Passion and an elevated level of pride and integrity in your work. 
  • Prefer functional experience with telecom products, contract management and compliance, and property operations. 
  • Proven record of accomplishment and successful sales results as an advocate of internal and external customers and processes. 
  • Ability to track and report results using CRM (Customer Relationship Management) and/or other company provided tools.  
  • Strong verbal and written communication skills to include product demonstrations and resident selling skills. 
  • Valid driver’s license and clean driving record. 
  • Willingness to travel to build relationships and host onsite sales events. 

 

#LI-AK1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

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CEO of Brightspeed
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Tom Maguire
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Average salary estimate

$70000 / YEARLY (est.)
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$80000K

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What You Should Know About Territory Sales Rep-Mass Markets, Brightspeed

At Brightspeed, we're not just providing internet; we're redefining how people connect, work, and live. We’re currently looking for a dynamic Territory Sales Rep-Mass Markets to join our team in La Crosse, WI. In this pivotal role, you'll be the face of our mission to enhance fiber penetration in both Multi-Dwelling Units (MDUs) and Single-Family Homes (SFHs). Your primary responsibility will be to establish and nurture relationships with property management and sales teams within your assigned territories. It's more than just sales - you'll be collaborating closely with community leasing agents to ensure our marketing agreements are effectively implemented, so that our fast, reliable internet can reach those who need it the most. Your success will hinge on your ability to evaluate property performance, manage marketing material distribution, and advocate for excellent customer service. With at least two years of sales experience, you’ll bring the passion and integrity that Brightspeed takes pride in. You will have the flexibility of leveraging internal resources to optimize customer experiences, achieve sales goals, and expertly navigate operational reviews. If you're passionate about technology and have a knack for relationship-building, we'd love to have you onboard to help propel Brightspeed into a future where everyone has access to quality internet connections!

Frequently Asked Questions (FAQs) for Territory Sales Rep-Mass Markets Role at Brightspeed
What are the key responsibilities of a Territory Sales Rep-Mass Markets at Brightspeed?

As a Territory Sales Rep-Mass Markets at Brightspeed, your responsibilities include building effective relationships with property staff and residents, executing sales and marketing activities to boost fiber penetration in properties, participating actively in property onboarding, and serving as a liaison between the company and the communities. You will also forecast property performance and engage in operational reviews to drive improvements and success.

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What qualifications are necessary for the Territory Sales Rep-Mass Markets position at Brightspeed?

To qualify for the Territory Sales Rep-Mass Markets role at Brightspeed, candidates should have at least two years of sales experience, with a preference for those with telecom product knowledge and experience in contract management. Strong verbal and written communication skills are essential, alongside a valid driver's license and a clean driving record.

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How does Brightspeed approach training and support for its Territory Sales Representatives?

At Brightspeed, we provide comprehensive training and onboarding programs to support our Territory Sales Representatives in understanding our products, services, and marketing strategies. Our collaborative environment ensures that you have access to internal and external resources, enhancing your capability to meet sales targets and foster community relationships.

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Is travel required for the Territory Sales Rep-Mass Markets role at Brightspeed?

Yes, travel is a necessary component of the Territory Sales Rep-Mass Markets position at Brightspeed. This travel is primarily for building relationships and hosting onsite sales events at various properties within your assigned territory, ensuring seamless communication and implementation of our marketing initiatives.

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What career growth opportunities exist for a Territory Sales Rep-Mass Markets at Brightspeed?

Brightspeed values internal growth and offers numerous career advancement opportunities for its Territory Sales Representatives. With a commitment to professional development, successful reps can progress into higher sales management roles or specialist positions in operations, customer experience, and marketing.

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Common Interview Questions for Territory Sales Rep-Mass Markets
Can you describe your previous sales experience and how it relates to being a Territory Sales Rep-Mass Markets?

In your response, highlight specific sales achievements and experiences that align with the role's responsibilities. Discuss your ability to build relationships and drive performance in previous positions, showcasing your understanding of multi-family or community-focused selling.

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What strategies would you use to build relationships with property managers and residents in a community?

Discuss the importance of understanding the unique needs of each community. Emphasize your approach to active listening, regular communication, and direct engagement with property staff and residents, tailoring your strategies to foster trust and collaboration.

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How do you handle objections from potential clients?

Share a structured approach to overcoming objections, such as listening carefully, empathizing with their concerns, and providing tailored solutions that address their specific needs, illustrating a clear example from your past experiences where you successfully turned objections into opportunities.

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What techniques do you employ to meet and exceed sales targets?

Outline a combination of strategic planning, time management, and leveraging CRM tools to track progress and optimize your sales processes. Provide examples of how you've successfully implemented these techniques in past roles to hit or surpass your sales goals.

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Can you describe a time when you had to work with different teams to accomplish a goal?

Provide a narrative of a specific project where you collaborated with cross-functional teams, detailing your role, the goal, and the outcomes. Highlight the communication skills you employed and how teamwork was essential to achieving success.

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How would you prepare for a sales presentation to a community?

Discuss your preparation process, which should include researching the community's needs, preparing relevant marketing materials, and practicing your delivery. Highlight the importance of anticipating questions and addressing specific concerns of the community stakeholders.

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What motivates you to work in sales, particularly in the telecom industry?

Talk about your passion for technology and improving customers' lives through reliable services. Share personal stories that reflect your commitment to driving change and achieving success in the telecom sector.

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How would you measure your success in the Territory Sales Rep role?

Discuss metrics such as sales volume, penetration rates, and customer satisfaction. Emphasize your commitment to continuous improvement and your willingness to adapt your strategies based on performance analysis.

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How do you stay informed about industry trends and market dynamics?

Mention various methods you employ for staying updated, such as following industry news, joining professional networks, attending seminars, and utilizing market research tools to understand competitive landscapes and emerging trends in the telecom industry.

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What do you believe is the most critical skill for a Territory Sales Rep-Mass Markets at Brightspeed?

Reflect on the significance of relationship-building as the key skill for success in this role. Elaborate on how effective communication, empathy, and active listening contribute to fostering strong connections with clients and internal teams, driving results and customer satisfaction.

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Building a future where more communities can benefit from a more connected life. "Internet Equals Opportunity." We’re Brightspeed, a brand-new internet provider on a mission to bring more connectivity to America. We believe where you choose to ca...

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Full-time, hybrid
DATE POSTED
December 3, 2024

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