SaaS Project Manager/Project Lead

As a SaaS Project Manager at Avaloq, your primary responsibilities include overseeing the planning, execution, and successful delivery of core projects focused on annual software upgrades for banking solutions. You'll manage cross-functional teams, communicating effectively across departments to ensure project goals are met and technical issues are addressed. Additionally, you'll handle risk management, project planning, and reporting to ensure successful outcomes for our SaaS clients.

To qualify for the SaaS Project Manager position at Avaloq, candidates should possess a solid understanding of banking technology, demonstrated project management experience within the banking industry, and excellent organizational and communication skills. A PMP or equivalent certification is highly desirable, and prior experience with Avaloq systems or software solutions would be a distinct advantage.

Avaloq recognizes the importance of work-life balance and offers hybrid and flexible working options for most employees, including SaaS Project Managers. This allows you to manage your workload effectively while contributing to a fantastic culture in our global offices. Our commitment to flexibility ensures you can thrive both professionally and personally.

Avaloq stands out as an employer because we are at the forefront of wealth management technology, offering you the chance to work alongside some of the world's leading financial institutions. Our collaborative work environment fosters innovation, and our commitment to diversity ensures that all employees can bring their authentic selves to work. Joining Avaloq means being part of a mission-driven company focused on democratizing access to wealth management.

Success as a SaaS Project Manager at Avaloq hinges on having excellent leadership skills, a proactive problem-solving attitude, and resilience under pressure. In addition, strong communication abilities are vital to foster relationships with clients and team members at all levels. Being adaptable and maintaining a solution-oriented approach will also significantly contribute to your effectiveness in managing projects successfully.

In prioritizing multiple projects, I assess project scope, deadlines, and dependencies, ensuring alignment with business goals. I employ project management tools to visualize timelines and workloads, communicate with stakeholders to understand their needs and make informed decisions, thus keeping all parties aligned and projects on track.

One challenging project involved a significant software upgrade with tight deadlines. We faced unexpected technical challenges, but by facilitating clear communication among cross-functional teams and adjusting our project plans accordingly, we implemented effective solutions and successfully delivered the project on time.

I employ proactive risk management strategies by identifying potential risks early in the project phase. This includes regularly monitoring project metrics, holding team discussions to forecast challenges, and developing mitigation plans. Staying adaptable allows me to implement changes promptly if risks materialize.

I ensure effective communication within the team by establishing regular check-ins, utilizing project management tools for updates, and fostering an open environment where team members feel comfortable sharing ideas and concerns. Clear communication channels help in aligning expectations and resolving issues swiftly.

I find project management tools like JIRA, Trello, and Microsoft Project highly effective for managing SaaS projects. These tools help in tracking progress, assigning tasks, and facilitating collaboration among team members. They also provide transparency and allow for effective reporting to stakeholders.

I handle conflict by approaching it with empathy and openness. I encourage team members to express their viewpoints and facilitate a discussion to understand the underlying issues. By mediating and finding common ground, I can help resolve conflicts constructively and maintain team cohesion.

My approach involves frequent communication with clients throughout the project lifecycle. I aim to understand their goals and objectives clearly at the outset and keep them updated with regular progress reports. By soliciting feedback and being adaptable, I ensure that project outcomes align with client expectations.

In a previous project, I noticed that our reporting process was cumbersome and time-consuming. By implementing automated reporting tools, I reduced the time spent manually compiling data and allowed the team to focus on analysis rather than data collection, leading to improved efficiency and quicker insights.

I measure project success by evaluating whether we meet the established objectives while adhering to the timeline and budget. Stakeholder satisfaction is also key; obtaining feedback from clients after delivery helps us continuously improve and understand their needs better for future projects.

I am motivated by the opportunity to deliver innovative solutions that have a real impact on clients' operations. The dynamic nature of SaaS projects and the challenge of overcoming obstacles to achieve success energizes me. I also find fulfillment in fostering collaboration and development within the team.