Job details

Assistant Property Manager, St. Augustine

Who we are

AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry.

What we are looking for

As an Assistant Property Manager, you will support the Senior Area Manager in all the day-to-day operational activities related to our AvantStay properties within the market portfolio. You will ensure a superior guest experience by auditing properties, managing supplies, performing routine rental maintenance, and responding to concerns in a timely fashion. This position requires close proximity to the market and frequent travel to various sites within the designated area.

Must reside within a short drive of our vacation rental properties in St. Augustine.

What you’ll do

You will be responsible for the following duties and responsibilities, which may not be an exhaustive list:

Focus and responsibilities will shift based on seasonality and business demands. Notwithstanding, on average, 50% of your time will be spent conducting and managing home audits, ensuring guest and owner satisfaction, and dealing with other day-to-day assignments, while 50% of your time will be billable hours performing maintenance work and property upkeep tasks.
Conducting regular inspections of properties to ensure compliance with Avantstay standards and regulations, as necessary and in the event of lack of sufficient market coverage in the requisite area.
Helping to troubleshoot basic to intermediate issues at our properties, fix inadequate parts of homes to make them functional, and conduct general home improvement tasks.
Coordinating and/or overseeing housekeeping or routine rental maintenance tasks, such as changing linens, moving furniture, changing light bulbs, troubleshooting cable, or addressing wifi issues.
Utilizing dashboards and reports to track billable hours, cases, and performance metrics.
Serving as a reliable point of contact for the owners of AvantStay properties by effectively communicating with them in a timely manner and reviewing their owner distribution statements.
Assisting in the onboarding of new properties, performing general maintenance/touchups, and installing basic security components (doorbells, cameras, etc.)
Monitoring the progress of guest or homeowner issues, ensuring they are resolved within the designated time frame.

What you’ll bring

2+ years of customer-facing or hospitality experience
Prior experience conducting home maintenance
Basic tool set to perform handyman work on property
Basic skills in Google Suite (Docs, Sheets, Slides)
Knowledge of Salesforce a plus
Ability and availability to work a flexible schedule including weekends, holidays, and on-call
Access to reliable transportation and a valid driver’s license
Experience in Hospitality and/or Real Estate and Accredited Residential Manager (ARM) designation (a plus)
Residence in the designated area, as business needs will dictate the necessity of a hands on market presence

Perks and Benefits

The role has a salary range of $61,000-65,000, dependent on your skills and experience
Benefits and Paid Time Off
Company-sponsored insurance (medical, dental, vision, life, etc.)
Team bonding and off-site events
Complimentary and discount stays at AvantStay properties
Parental leave
Fitness Reimbursement
Mileage Reimbursement

When you join AvantStay

You’ll be doing work that matters alongside an experienced and dynamic team, transforming the way people travel and vacation. Your place within the colossal travel and real estate industries will leave you with a wealth of opportunities to feel both challenged to innovate and rewarded for your efforts. Of course, we will offer you pay and benefits, but we’re about more than that. AvantStay is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at AvantStay.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

No soliciting from staffing agencies. Thank you!

Average salary estimate

$63000 / YEARLY (est.)

min

max

$61000K

$65000K

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What You Should Know About Assistant Property Manager, St. Augustine, AvantStay

Join the exciting team at AvantStay as our Assistant Property Manager in St. Augustine! In this role, you’ll partner with the Senior Area Manager to ensure our properties exceed customer expectations and maintain our high standards of quality. Every day will be different—you'll split your time between auditing our impressive vacation rentals and performing hands-on maintenance tasks that keep our homes functional and welcoming. Imagine conducting property inspections, coordinating with housekeeping, and even troubleshooting minor issues like cable or Wi-Fi problems. Your keen eye will help enhance both owner satisfaction and guest experience by being the reliable point of contact that everyone can trust. Being onboarded at AvantStay means joining a rapidly growing company that’s changing the group travel experience for the better. Beyond your technical skills with tools and general maintenance, we value your customer-facing experience and ability to communicate effectively with owners and guests alike. Plus, you’ll enjoy great perks like competitive salary, benefits, team bonding events, and even discounts on stays at our stunning properties. Make your mark in the booming short-term rental industry with a career that is more than just a job; at AvantStay, you are helping to innovate the future of travel. Bring your passion, skills, and a flexible approach, and get ready for a rewarding journey with us. Transform the way people vacation and build your path to greatness as part of our dynamic team!

Frequently Asked Questions (FAQs) for Assistant Property Manager, St. Augustine Role at AvantStay

What are the main responsibilities of an Assistant Property Manager at AvantStay?

As an Assistant Property Manager at AvantStay, your primary responsibilities include conducting regular home audits to ensure compliance, managing supplies, and performing routine maintenance tasks. You'll also serve as a key point of contact for homeowners and assist with onboarding new properties, making sure they meet our company's high standards.