Job details

Customer Service Representative - FT

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$16.50/hour Monthly Commission Opportunity Shift Premium may Apply

Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.

What You’ll Do:

This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.

Perks You’ll Get:

Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On the job training
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

* Above perks may vary based on full-time/part-time status and location

What We’re Looking For:

Valid Driver’s License
Basic computer skills (typing, data entry)
Effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
Must be 18 years of age and legally authorized to work in the United States
This position requires regular, on-site presence and cannot be performed remotely
6 months retail customer service experience in a fast-paced environment is a bonus!

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Portland

Maine

United States of America

Average salary estimate

$34320 / YEARLY (est.)

min

max

$34320K

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What You Should Know About Customer Service Representative - FT, Avis Budget Group

Are you ready to join a motivated and energetic team? Avis Budget Group is looking for a full-time Customer Service Representative at the Portland International Jetport! Imagine spending your workdays outdoors, helping customers navigate the rental and return process. This dynamic role involves checking vehicles, entering data on a handheld device, processing rentals for our loyalty customers, and offering assistance at our exit gates or during car check-ins. Your mission is to provide top-notch customer service while utilizing your exceptional communication skills. At Avis Budget Group, we offer competitive compensation starting at $16.50 an hour, along with monthly commission opportunities and shift premiums that may apply. We believe investing in our team is paramount, which is why we provide comprehensive on-the-job training and paid time off, as well as medical, dental, and other insurance options. We also give you the chance to save tax-free with a flexible spending account for public transportation or parking expenses. Ready to drive your career forward with a company that values its employees and encourages a performance-driven culture? Join us at Avis Budget Group, where your contributions will help shape the future of transportation and make a positive impact in our communities.

Frequently Asked Questions (FAQs) for Customer Service Representative - FT Role at Avis Budget Group

What are the responsibilities of a Customer Service Representative at Avis Budget Group?

As a Customer Service Representative at Avis Budget Group, your primary responsibilities include assisting customers with the rental and return process, performing vehicle checks, entering information using handheld devices, processing rentals for loyalty customers, and providing excellent support at exit gates. You'll engage in various tasks that require effective verbal communication and customer service skills as you handle the fast-paced environment of the Portland International Jetport.