Our client is a fast-growing tech start-up that is revolutionizing the way travelers stay connected to the internet abroad. With a diverse team of over 350 professionals, they are helping millions of travelers stay connected across more than 180 destinations worldwide. As part of their global expansion, they are seeking a motivated Account Manager to manage and grow relationships with their carrier partners.
Role Overview:
As an Account Manager, you will serve as the primary contact for global mobile carrier partners, leading contract negotiations and managing operational processes to ensure successful, long term partnerships. You will help strengthen their global eSIM network and collaborate with internal teams to optimize these relationships.
Responsibilities:
• Carrier Negotiation & Relationship Management:
Develop and manage strong relationships with global mobile carriers, leading negotiations to secure competitive agreements.
• Contract & Agreement Execution:
Lead and oversee contract negotiations to optimize pricing, service features, and technology integrations.
• Operational Coordination:
Collaborate with internal teams to implement and maintain carrier agreements efficiently.
• Market & Performance Analysis:
Continuously assess market trends, carrier performance, and partnership success to drive strategic improvements.
• Process Optimization:
Ensure seamless execution of end-to-end carrier management, from onboarding to contract renewal, reducing inefficiencies.
Required Experience:
• Minimum of 3+ years experience in account management, business development, or carrier relations within the telecommunications industry.
• Strong negotiation skills and proven experience in contract management with international mobile carriers.
• Deep understanding of MNO, MVNO, and MVNE business models.
• Experience analyzing business performance metrics and driving strategic initiatives.
• Fluent in English (C1 level required); additional languages are a plus.
• Experience working in fast-paced, global, and multicultural environments.
• Strong analytical and results-driven approach.
Desired Experience:
• Previous experience working with mobile carriers or telecom providers.
• Knowledge of eSIM and GSMA technologies.
• International experience or exposure to global markets.
• Competitive salary with an annual performance bonus.
• 20 days of paid time off.
• Annual training budget for professional development.
• Flexible work environment (hybrid/remote options available).
• Work with a global team in a fast-growing technology company.
• Career development opportunities in an international and innovative setting.
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Are you ready to take on a dynamic challenge as a Carrier Account Manager with a revolutionary tech start-up? Our client is redefining how travelers connect to the internet abroad and is looking for a proactive individual to join their diverse team of over 350 passionate professionals. As a Carrier Account Manager, you'll be the main point of contact for global mobile carrier partners. You will lead contract negotiations, manage operational processes, and cultivate long-lasting relationships to strengthen their global eSIM network. Your day-to-day will involve negotiating competitive agreements with mobile carriers, ensuring smooth contract execution, and collaborating with internal teams to implement these partnerships effectively. You will also dive into market trends and performance metrics, continuously striving for strategic improvements and process optimization. If you have at least 3 years of experience in account management or business development within the telecommunications sector, along with strong negotiation skills and a knack for analyzing performance metrics, this role is for you! Additionally, you'll benefit from flexible working options, an annual performance bonus, and opportunities for career development in a vibrant, international environment. Join our client and help millions of travelers stay connected worldwide!
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