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Carrier Account Manager - job 1 of 2

Our client is a fast-growing tech start-up that is revolutionizing the way travelers stay connected to the internet abroad. With a diverse team of over 350 professionals, they are helping millions of travelers stay connected across more than 180 destinations worldwide. As part of their global expansion, they are seeking a motivated Account Manager to manage and grow relationships with their carrier partners.

Role Overview: 
As an Account Manager, you will serve as the primary contact for global mobile carrier partners, leading contract negotiations and managing operational processes to ensure successful, long term partnerships. You will help strengthen their global eSIM network and collaborate with internal teams to optimize these relationships.
Responsibilities: 
• Carrier Negotiation & Relationship Management:

Develop and manage strong relationships with global mobile carriers, leading negotiations to secure competitive agreements. 
• Contract & Agreement Execution:

Lead and oversee contract negotiations to optimize pricing, service features, and technology integrations. 
• Operational Coordination:

Collaborate with internal teams to implement and maintain carrier agreements efficiently. 
• Market & Performance Analysis:

Continuously assess market trends, carrier performance, and partnership success to drive strategic improvements. 
• Process Optimization:

Ensure seamless execution of end-to-end carrier management, from onboarding to contract renewal, reducing inefficiencies. 

Required Experience: 
• Minimum of 3+ years experience in account management, business development, or carrier relations within the telecommunications industry. 
• Strong negotiation skills and proven experience in contract management with international mobile carriers. 
• Deep understanding of MNO, MVNO, and MVNE business models. 
• Experience analyzing business performance metrics and driving strategic initiatives. 
• Fluent in English (C1 level required); additional languages are a plus. 
• Experience working in fast-paced, global, and multicultural environments. 
• Strong analytical and results-driven approach.

Desired Experience: 
• Previous experience working with mobile carriers or telecom providers. 
• Knowledge of eSIM and GSMA technologies. 
• International experience or exposure to global markets. 

• Competitive salary with an annual performance bonus. 
• 20 days of paid time off. 
• Annual training budget for professional development. 
• Flexible work environment (hybrid/remote options available). 
• Work with a global team in a fast-growing technology company. 
• Career development opportunities in an international and innovative setting. 

Average salary estimate

$75000 / YEARLY (est.)
min
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$60000K
$90000K

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What You Should Know About Carrier Account Manager, Avomind

Are you ready to take on a dynamic challenge as a Carrier Account Manager with a revolutionary tech start-up? Our client is redefining how travelers connect to the internet abroad and is looking for a proactive individual to join their diverse team of over 350 passionate professionals. As a Carrier Account Manager, you'll be the main point of contact for global mobile carrier partners. You will lead contract negotiations, manage operational processes, and cultivate long-lasting relationships to strengthen their global eSIM network. Your day-to-day will involve negotiating competitive agreements with mobile carriers, ensuring smooth contract execution, and collaborating with internal teams to implement these partnerships effectively. You will also dive into market trends and performance metrics, continuously striving for strategic improvements and process optimization. If you have at least 3 years of experience in account management or business development within the telecommunications sector, along with strong negotiation skills and a knack for analyzing performance metrics, this role is for you! Additionally, you'll benefit from flexible working options, an annual performance bonus, and opportunities for career development in a vibrant, international environment. Join our client and help millions of travelers stay connected worldwide!

Frequently Asked Questions (FAQs) for Carrier Account Manager Role at Avomind
What qualifications are needed for the Carrier Account Manager position at the tech start-up?

To qualify for the Carrier Account Manager position at our client, candidates should possess a minimum of 3 years of experience in account management, business development, or carrier relations within the telecommunications industry. A strong grasp of negotiation, contract management, and familiarity with MNO, MVNO, and MVNE business models are essential. Fluent English at a C1 level is required, and experience in multicultural environments is a significant advantage.

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What are the main responsibilities of a Carrier Account Manager in this start-up?

As a Carrier Account Manager at our client's tech start-up, your primary responsibilities will include managing relationships with global mobile carriers, leading contract negotiations to secure competitive agreements, overseeing contract execution, and ensuring operational efficiency in implementing carrier agreements. You'll also be tasked with assessing market trends and partner performance to identify strategic improvements and optimize processes throughout the carrier management lifecycle.

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What kind of professional development opportunities does the Carrier Account Manager role offer?

The Carrier Account Manager role provides numerous professional development opportunities, including an annual training budget to enhance your skills and knowledge within the telecommunications sector. As part of a fast-growing technology company, you will also gain invaluable experience in an international environment, opening doors for potential career advancement and growth in your professional journey.

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Is it necessary to have prior experience working with mobile carriers for the Carrier Account Manager position?

While it's not strictly necessary, prior experience working with mobile carriers or telecom providers is highly desirable for the Carrier Account Manager position at our client. Such experience can provide you with a better understanding of the industry landscape, competitive dynamics, and insights into effective relationship management, all of which will be beneficial in succeeding within this role.

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What benefits are provided for the Carrier Account Manager role at this tech start-up?

The Carrier Account Manager position at our client offers a competitive salary complemented by an annual performance bonus. Additional benefits include 20 Days of paid time off, flexible work arrangements (hybrid/remote options), and the opportunity to work within a collaborative global team dedicated to enhancing connectivity for travelers worldwide.

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Common Interview Questions for Carrier Account Manager
Can you describe your experience negotiating contracts with mobile carriers?

When answering this question, focus on specific examples from your past where you successfully negotiated terms and strengthened relationships with mobile carriers. Discuss the strategies you employed and the outcomes of those negotiations, illustrating your ability to navigate complex agreements effectively.

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How do you approach relationship management with global partners?

Share your strategies for effective communication and relationship building. Emphasize the importance of understanding each partner's needs and how you adapt your approach to foster trust, collaboration, and mutual success in a diverse, global environment.

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What methods do you use to analyze market trends and performance metrics?

Discuss the tools and techniques you utilize to gather data on market trends and performance metrics. Highlight your analytical skills and how you apply insights to inform decision-making, optimize processes, and drive strategic initiatives.

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Can you give an example of how you improved a specific process in account management?

Reflect on a specific case where you identified a bottleneck or inefficiency in account management and successfully implemented a process improvement. Detail your thought process, the actions you took, and the resultant benefits to the team and partners.

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How do you ensure smooth onboarding for new carrier partners?

Describe your approach to preparing for onboarding, including the information and resources you provide to new partners. Highlight your commitment to clear communication and easing the transition process, ensuring that operational setups go smoothly.

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What challenges have you faced in managing carrier accounts, and how did you overcome them?

Be honest, but constructive in your response. Share real challenges you’ve encountered and how you addressed them effectively, whether through innovative problem-solving, leveraging team collaboration, or adapting your communication style.

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How do you stay updated with changes in the telecommunications industry?

Mention any industry publications, online resources, or networking groups you engage with to stay informed about developments in telecommunications. This demonstrates your dedication to continuous learning and staying relevant in a rapidly evolving sector.

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What do you consider when evaluating a potential carrier partner?

Discuss the critical factors you evaluate, such as network reliability, pricing structures, service offerings, and cultural fit with your company’s values. This insight showcases your strategic thinking regarding partnerships.

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Describe a time you had to collaborate with cross-functional teams. How did it go?

Provide an example where you collaborated with colleagues from different departments to accomplish a goal. Emphasize the importance of teamwork, communication, and how you navigated any challenges that arose during the collaboration.

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Why are you interested in the Carrier Account Manager position at our start-up?

Craft an answer that connects your skills and experiences with the company’s mission and goals. Highlight your enthusiasm for the tech start-up environment and your passion for improving connectivity for travelers, emphasizing how your background aligns with the role.

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Avomind is a platform connecting graduates and senior alumni from leading academic institutions with fast-growing firms. Our mission is to connect high-caliber candidates with impactful opportunities.... Our global network is built up of partnersh...

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DATE POSTED
April 11, 2025

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