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Client Services Intern (f/m/d)

Awin is seeking a Client Services Intern to support the operations within their Client Services department, providing opportunities for career progression and hands-on training.

Skills

  • Excellent oral and written communication
  • Strong focus on processes
  • Ability to manage multiple projects
  • Excellent attention to detail
  • Intermediate or advanced English

Responsibilities

  • Provide daily support to self-service advertiser
  • Respond to incoming emails and relay messages from clients and affiliates
  • Manage the month-end reporting system
  • Assist in the growth of department merchant programmes
  • Attend industry events and network with clients

Education

  • Currently pursuing a degree

Benefits

  • Flexible four-day work week
  • Hybrid/remote work options
  • Health and well-being initiatives
  • Training through Awin Academy
  • Remote working allowance
To read the complete job description, please click on the ‘Apply’ button
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What You Should Know About Client Services Intern (f/m/d), Awin

Are you ready to kickstart your career in the exciting world of affiliate marketing? Awin, Brazil's most innovative affiliate marketing network, is on the lookout for a dedicated Client Services Intern (f/m/d) based in São Paulo. This position is perfect for those eager to dive into the dynamic environment of Client Services. As an intern, you won’t just be shadowing – you’ll get hands-on experience in reporting on merchant and affiliate performance, exploring new affiliate websites, and assisting in client meetings with strategic presentations. You’ll also provide vital support to emerging Advertisers, guiding them on how to maximize their program's success. Awin values its interns and is committed to their development; this role comes with the chance to receive training that can propel you into a full-time position upon graduation. Your tasks will include managing daily communications, helping with month-end reports, and participating in industry events. We’re looking for someone highly organized, detail-oriented, and capable of multitasking in a fast-paced setting. Sound like you? Then join us at Awin, where we believe in balancing work and life through our unique Flexi-Week and hybrid work models. Develop professionally at our Awin Academy and enjoy benefits that support your health and well-being. We’re excited to have you be part of our vibrant and diverse culture – apply today and let’s embark on this journey together!

Frequently Asked Questions (FAQs) for Client Services Intern (f/m/d) Role at Awin
What are the responsibilities of the Client Services Intern at Awin?

As a Client Services Intern at Awin, your responsibilities include providing daily support to advertisers, responding to emails, managing month-end reports, assisting in growing merchant programs, attending industry events, and participating in client meetings. You'll also report on the performance of merchants and affiliates while investigating new affiliate websites.

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What qualifications do I need for the Client Services Intern position at Awin?

To qualify for the Client Services Intern role at Awin, candidates should have a strong focus on processes and deadlines, excellent communication skills, the ability to handle multiple projects in a fast-paced environment, and proficiency in Microsoft Office applications. Intermediate or advanced English skills are also required.

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Is training provided for the Client Services Intern at Awin?

Yes! Awin is committed to developing its interns through comprehensive training. You will gain hands-on experience and access to the Awin Academy, which offers a range of training modules designed to nurture your professional and personal growth.

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What benefits can I expect as a Client Services Intern at Awin?

As a Client Services Intern at Awin, you'll enjoy several benefits including a flexible four-day workweek, remote working allowances, health and well-being initiatives, and opportunities for skill development through our Awin Academy. Additionally, we champion work-life balance and provide various paid special leaves.

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What does the work culture look like at Awin for a Client Services Intern?

Awin prides itself on having a dynamic, social, and inclusive culture. As a Client Services Intern, you will be part of a diverse environment where uniqueness is celebrated, and you will have opportunities for social engagement and team collaboration through our virtual community initiatives.

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Common Interview Questions for Client Services Intern (f/m/d)
What interests you about the Client Services Intern role at Awin?

When answering this question, focus on your passion for affiliate marketing and how Awin’s innovative approach excites you. Highlight your eagerness to learn and contribute to a thriving department.

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How do you prioritize tasks in a fast-paced environment?

Discuss methods you use for prioritization, such as creating to-do lists, using time management tools, and staying organized. Provide examples of how you've successfully managed multiple projects in previous experiences.

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Can you give an example of a time you resolved a conflict?

Choose a relevant example where you effectively resolved a conflict by employing strong communication and problem-solving skills. Highlight your ability to listen, empathize, and find a mutually beneficial solution.

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How do you handle feedback or criticism?

Explain that you view feedback as a valuable opportunity for growth. Provide an example of receiving constructive criticism and how you implemented changes based on that feedback.

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What skills do you bring to the Client Services Intern position?

Discuss specific skills, such as strong communication, technical proficiency, and attention to detail. You can also mention any relevant coursework or experiences that support these skills.

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Describe your experience with Microsoft Office tools.

Mention your proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Provide examples of how you've used these tools in academic or professional settings, highlighting your ability to create reports or presentations.

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Why do you think team collaboration is important in this role?

Indicate that collaboration is essential for integrating diverse ideas and achieving project outcomes. Share an example of a successful team project and your contribution to that team.

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How would you approach learning about new affiliate websites?

Discuss a systematic approach to researching new affiliate websites, such as analyzing their business model, audience, and how they fit with Awin's existing clients. Express your willingness to quickly absorb new information.

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What motivates you in a work environment?

Explain that you are motivated by challenges that foster learning and growth. Mention how you appreciate a supportive work culture that encourages creativity and productivity.

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How do you stay updated on the affiliate marketing industry?

Talk about resources you use to keep current on industry trends – such as blogs, podcasts, or webinars. Share your passion for staying knowledgeable in the field, and how this can benefit your role at Awin.

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Awin is a global affiliate network and the new name for Affiliate Window and zanox. With 15 offices worldwide, 900 employees, 100,000 contributing publishers and 6,000 advertisers, Awin connects customers with brands in over 180 countries around t...

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Internship, hybrid
DATE POSTED
December 14, 2024

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