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Account Manager - job 3 of 50

Position Summary...What you'll do...The Walmart Marketplace is a curated community of respected, professional sellers who offer only top-quality, authentic products and best-in-class customer services. As a Senior Manager, you will be responsible for driving strategy and delivering growth in strategic priority categories. You'll partner with senior executives and leaders across the organization to deliver on the strategy while managing Strategic Account Managers working with them to build their accounts through strategic account planning, performance analysis, inventory insights, exclusive deals, events, and new product launches. If being in the front seat of driving a business is exciting, this is the role for you!This role would be on the Marketplace team. It requires someone who is comfortable working with all levels and teams within the organization, including executive leadership. Experience managing a team is a must. Exceptional presentation skills and the ability to build strategic roadmaps and business plans is critical.You'll sweep us off our feet if...• You are seller obsessed and relationship driven.• You're a visionary always looking for ways to distinguish from the competition.• You thrive in constantly evolving, fast-paced, dynamic environments.• You're results-oriented with a proven track record of leadership and taking ownership to produce exceptional results.• You build trust quickly and lead by influence with the ability to translate to varied audiences.• You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.• You are creative and resilient - always looking for new ways to approach problems and drive business performance.• You enjoy the learning journey and like working with your manager and partners to continue to add to your tool box.You'll make an impact by:• Developing an assortment strategy and management for a specific category or department; follows processes and procedures for managing assortment quality; assists with the development of lists of assortment needs for a department or category; develops plans to address needs; records information used to assess assortment performance and opportunities.• Overseeing business performance: Lead annual and quarterly business planning and performance tracking for category, as well as direct reports managed sellers. Conduct deep dive analysis on issues effecting category business performance and implement corrective actions. Drive performance against P&L levers including gross merchandise value (GMV) and contribution profit.• Being a trusted advisor: Develop strong and trusting relationships with partners working across the organization to solve issues, address pain points and implement growth initiatives. Employ a "one team" approach to accomplish the goals of the business and drive negotiations from a "win-win" perspective that establishes credibility and trust with our partners and delivers consistently improved performance.• Guide direct reports on delivering growth for managed sellers - optimizing offer quality to maximize search optimization and discoverability across the platform, driving adoption of seller services, and developing strategic marketing plans that drive incremental traffic and GMV. Lean in as needed with sellers directly.• Working cross-functionally: Collaborate with Omni Merchant team, Product Management, Strategy, Operations, Site and Marketing to deliver best-in-class customer and seller experiences.• Building a team: Managing a team of strategic account manager(s); developing their skills and acting as a mentor.Preferred Qualifications:• 7+ years' experience in Business Management, Omni-Channel Category Merchandising, Account Management, digital commerce or a related area. E-Commerce experience strongly preferred.• Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines.• Strong negotiation, interpersonal and influential skills.• Detail and results-oriented with sense of urgency.The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Benefits & Perks:Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.Equal Opportunity EmployerWalmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.Who We AreJoin Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life. careers.walmart.comAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.For information about PTO, see https://one.walmart.com/notices .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.For information about benefits and eligibility, see One.Walmart .Hoboken, New Jersey US-10279/Bellevue, Washington US-11075:The annual salary range for this position is $108,000.00-$216,000.00Sunnyvale, California US-08479/San Bruno, California US-08848:The annual salary range for this position is $117,000.00-$234,000.00Bentonville, Arkansas US-10467:The annual salary range for this position is $90,000.00-$180,000.00Additional compensation includes annual or quarterly performance bonuses.Additional compensation for certain positions may also include:- StockMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Primary Location...221 River St, Hoboken, NJ 07030, United States of America
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What You Should Know About Account Manager, Walmart

Are you ready to step into the exciting role of Account Manager with Walmart in Kearny, NJ? This position is a great opportunity for those who thrive on building relationships and driving business growth in a fast-paced environment. As an Account Manager, you’ll be at the forefront of strategy implementation and growth in key categories within the Walmart Marketplace. Your main focus will be collaborating with senior executives and strategic account managers to enhance their accounts through meticulous planning and insightful performance analysis. If you’re someone who loves to weave creativity and resilience into your strategic thinking, you’ll fit right in! In this role, you'll not only guide your team towards excellent performance but will also build trust with partners across the organization. Your responsibility will extend to developing assortments, overseeing business performance, and leading negotiations. Walmart looks for passionate individuals who are 'seller obsessed' and ready to innovate, so if you’re eager to create impact and help your team shine, this position is tailor-made for you. Your journey in retail and e-commerce management will be pivotal in nurturing a collaborative culture and maximizing marketplace potential. Join us, and let’s elevate the customer experience together while enjoying the fantastic benefits that Walmart provides!

Frequently Asked Questions (FAQs) for Account Manager Role at Walmart
What are the responsibilities of the Account Manager at Walmart?

The Account Manager at Walmart is responsible for driving growth in strategic categories, overseeing business performance, and managing a team of Strategic Account Managers. This role involves developing assortment strategies, conducting performance analysis, and optimizing seller offerings to maximize visibility on the Walmart Marketplace.

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What qualifications do I need to apply for the Account Manager position at Walmart?

To apply for the Account Manager position at Walmart, you should have at least 7 years of experience in Business Management, Account Management, or a related field, preferably with a strong background in e-commerce. Strong negotiation skills and the ability to manage teams are also highly valued.

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How does Walmart define a successful Account Manager?

A successful Account Manager at Walmart embodies a seller-obsessed mindset and prioritizes relationship building. This role requires a visionary who is adaptable to fast-paced environments and has a proven record of leadership and delivering results through innovative problem-solving.

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What team will I be working with as an Account Manager at Walmart?

As an Account Manager at Walmart, you will collaborate extensively with the Marketplace team, Omni Merchant team, Product Management, and Marketing. You’ll work cross-functionally to ensure a best-in-class experience for both sellers and customers.

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What benefits can I expect when working as an Account Manager at Walmart?

Walmart offers competitive pay along with performance-based bonus awards. Additional benefits include comprehensive health plans, 401(k) matching, paid parental leave, PTO, and unique educational programs like Live Better U.

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Common Interview Questions for Account Manager
What strategies would you implement to enhance seller performance at Walmart?

When answering this question, highlight your understanding of seller management and the importance of data analysis in driving seller performance. Mention tools and methods you would employ to monitor performance and suggest improvements.

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How do you prioritize tasks and manage deadlines effectively as an Account Manager?

Discuss your time management strategies and the tools you use to prioritize your workload. Emphasize your ability to adapt to changing circumstances and how you ensure that deadlines are consistently met.

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Can you provide an example of a successful negotiation you’ve led in the past?

Share a specific example that showcases your negotiation skills. Highlight the challenges faced, how you approached the negotiation, and the positive outcome achieved, especially in the context of creating win-win situations.

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How would you handle underperforming sellers?

Explain your approach to identifying the root causes of underperformance and what corrective actions you would take. Stress the importance of mentorship and support in helping sellers improve.

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What do you know about Walmart’s Marketplace and its competitive edge?

Demonstrate your knowledge of Walmart’s Marketplace and its value proposition. Discuss its emphasis on high-quality products, customer service, and how these elements differentiate it from competitors.

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Describe your experience with cross-functional collaboration.

Provide concrete examples of past experiences where you've successfully collaborated with other teams. Highlight how your teamwork led to achieving shared goals and a positive impact on the organization.

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What role does data play in your decision-making process?

Emphasize the importance of data in guiding your strategies and decisions. Provide examples of how data-driven insights have shaped your past decision-making processes in account management.

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How do you ensure that your team remains motivated and engaged?

Discuss your leadership style and the techniques you employ to keep your team motivated. Mention specific strategies such as regular feedback, team-building activities, and recognition of achievements.

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How would you tackle a sudden market change that affects sales?

Reflect on your adaptability and strategic thinking. Elaborate on how you would assess the situation, adjust the strategy, and communicate changes to your team and stakeholders effectively.

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Why do you want to work for Walmart as an Account Manager?

Share your motivations for wanting to work at Walmart, emphasizing your alignment with the company's values, commitment to customer service, and your excitement about the challenges and opportunities this position offers.

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DATE POSTED
December 9, 2024

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