Venue Sales Manager

Please note that all candidacies will be reviewed after the holiday season upon our return to the office. Thank you for your patience and understanding, and we look forward to connecting with you in the new year!

Dulcedo Management debuted as a high-profile modeling agency and has now grown into the largest multidisciplinary talent management group in Canada and a leader in North America. Our reach spans to all spheres of sports and entertainment, from our offices in the Old Port of Montreal to Toronto and remotely around the world. Our team of experienced agents works their magic, representing and managing the national and international careers of over 500 fashion models, and hundreds of Olympic and professional athletes, show business celebrities, esports stars, and top-tier web influencers. 

Dulcedo is first and foremost a gathering of fabulous individuals who 'work hard but play harder.' Our team is united, welcoming, inclusive, and our company culture is what matters most to us. We proudly hold the Great Place to Work certification, and it is our mission to continue to empower our employees by providing them with a workplace where it's great to work.

The Opportunity:

We are happy to announce the opening of our new office space in Toronto! Not only will this space accommodate our expanding TO team, but it will also serve as a dynamic venue for businesses to host a variety of events. To bring this vision to life, we’re seeking a Venue Sales Manager to spearhead client acquisition, optimize event operations, and deliver unforgettable experiences for our clients. This dynamic role combines sales, event planning, office management, and customer service, offering a unique opportunity to grow with us as we establish our venue as a go-to destination for private and corporate events in Toronto.

If you have a passion for hospitality, a knack for sales, and the drive to take part in memorable events and community building, we want to hear from you!

Responsibilities:

Actively build and maintain a pipeline of prospective clients, securing bookings for private and corporate events such as conferences, cocktail receptions, and milestone celebrations.

Conduct engaging venue tours and meetings, showcasing the space’s features to inspire client interest and bookings.

Negotiate contracts, pricing, and event terms to maximize revenue while delivering exceptional value to clients.

Develop and maintain strong client relationships, ensuring satisfaction, repeat business, and referrals.

Oversee event planning and execution, coordinating with clients, vendors, and event staff to ensure seamless operations.

Manage day-of-event logistics, troubleshoot any issues on-site, and deliver outstanding customer service.

Lead marketing initiatives to promote the venue, leveraging platforms like Google Ads, LinkedIn, and industry networks.

Conduct market research to stay informed on local trends, competitors, and client needs, identifying opportunities for growth.

Monitor event budgets, analyze profitability, and implement pricing strategies to optimize revenue.

Track and report on key performance metrics, including bookings, revenue, and client retention, to senior leadership.

Identify opportunities for upselling services and add-ons, driving additional value for clients and revenue growth.

Ensure the venue is always clean, well-maintained, and fully stocked with necessary supplies.

Hire, schedule, and coordinate event staff, cleaning crews, and outside vendors as needed.

Qualifications:

3-6 years of experience from the following industries: venue sales, event planning, rental property management or real estate.

Proven success in prospecting clients, negotiating contracts, and consistently achieving or surpassing sales targets.

Exceptional communication and interpersonal skills, with a natural ability to network, connect, and leave a lasting impression.

Strong understanding of budgeting, cost analysis, and revenue optimization with an innovative approach to maximizing profitability.

Familiarity with event permitting, vendor coordination, and operational logistics, with the resourcefulness to problem-solve on the go.

Highly organized and detail-oriented, with the ability to juggle multiple events, clients, and deadlines seamlessly.

A relentless go-getter with grit and determination to secure bookings, drive revenue, and build lasting client relationships.

A creative thinker who is always on the lookout for new opportunities to grow the business and enhance the client experience.

Deep knowledge of the Toronto events market and a passion for staying connected to industry trends and competitors.

Perks:

At Dulcedo, we break the mold by offering Unlimited Vacation. Yep, you read that right. Allowing you to focus on making every day count rather than counting the days.

Enjoy a highly flexible work environment with minimal office attendance requirements, giving you the freedom to adapt your schedule to changing circumstances.

The opportunity to work from home, ensuring the opportunity to prioritize personal well-being alongside your professional responsibilities.

Experience the joy of Freestyle Fridays, where we wrap up work at 2:00 PM every Friday.

Benefit from Comprehensive Insurance that covers dental, vision, and medical needs for you and your loved ones after just one month.

Join our tight-knit team, where we highly value respect and collaboration as part of our awesome corporate culture.

Explore numerous internal advancement opportunities in our rapidly growing company, where the sky's the limit!

Embrace our startup spirit in a company with over 15 years of experience, offering the stability of a larger organization.