Senior Product Designer II, Real-Time Operations - job 1 of 3

As a Senior Product Designer II at Axon, your main responsibilities include conducting user research to deeply understand the needs and motivations of first responders and analysts. You'll collaborate closely with product management and engineering teams to define and build innovative product experiences. Designing and iterating on low-fidelity and high-fidelity prototypes, facilitating workshops, and presenting findings to stakeholders are also key aspects of the role. At Axon, you're expected to advocate for humane design principles throughout the product development cycle.

To qualify for the Senior Product Designer II role at Axon, candidates should have at least eight years of product design experience, including four years leading significant design initiatives. A strong portfolio showcasing both design and research capabilities is essential. Experience in areas such as complex collaborative work, law enforcement, and public safety will make you stand out. You should also be able to operate independently within a collaborative environment.

Axon is firmly committed to the professional growth of its employees, including Senior Product Designers II. Offering Learning & Development programs, mentorship opportunities, and a culture that encourages innovation and collaboration, Axon enables you to enhance your skills continuously. Additionally, the vibrant work environment and flexible arrangements ensure a balanced approach to work and personal life, promoting overall well-being as you grow in your career.

At Axon, the work environment for a Senior Product Designer II is dynamic, fast-paced, and collaborative. The culture thrives on open communication and diverse perspectives, where teamwork is highly valued. You have the flexibility to work from home or collaborate in person at one of the US R&D hubs, fostering a supportive atmosphere. Employees also enjoy unique benefits that contribute to a positive workplace, including wellness programs and a commitment to social good.

Yes, at Axon, Senior Product Designers II have the flexibility to work remotely, with the option to collaborate in person at one of our R&D hubs in Atlanta or Seattle. This hybrid work model encourages collaboration while also allowing for personal flexibility, making it easier for designers to achieve a healthy work-life balance while driving impactful design initiatives.

In your answer, highlight your experience with user-centered design and methods like design thinking. Explain how you incorporate user feedback at various stages of product development and discuss how you balance creativity with practicality in design.

Share a specific example where user insights guided your design decisions. Outline the research methods you applied, the key findings, and how you translated those findings into actionable design solutions that improved the user experience.

Discuss your experience working cross-functionally. Highlight your communication strategies and how you ensure that design vision aligns with technical capabilities. Share specific scenarios where collaboration led to stronger product outcomes.

Explain your approach to usability testing, including test planning, participant selection, and analyzing findings. Discuss how you iterate based on testing insights and share an example of how user feedback prompted changes in your design.

Discuss your habit of following design blogs, attending conferences, or participating in workshops. Explain how you apply new design principles or tools to your work and encourage your team to embrace innovation through continuous learning.

Describe your design philosophy, emphasizing user-centered principles and how they inform your design process. Discuss how you prioritize user needs while balancing business objectives to create meaningful and effective design solutions.

Share a personal experience in which you received constructive criticism. Discuss how you approached the feedback, made necessary adjustments, and how it ultimately improved the design outcome while reinforcing your growth mentality.

Mention specific tools you're proficient in, such as Sketch, Figma, or Adobe XD. Discuss why you prefer these tools, including their features that enhance collaboration and usability testing in your design workflow.

Provide an example of a situation where you faced resistance while advocating for a design decision based on user needs. Outline your approach to gathering data or insights that helped frame your argument and the eventual outcomes of that discussion.

Discuss specific metrics or indicators you use to evaluate the success of your designs, such as user satisfaction surveys, engagement rates, or design impact on business goals. Talk about how you iterate based on performance metrics and user feedback post-launch.