Training Manager, Latin America

As a Training Manager at Axon in Latin America, you will oversee a range of crucial responsibilities including leading a team of training professionals, managing the delivery of localized training materials, and coordinating with various teams to ensure a successful training mission across the region. You'll also be actively involved in strategic planning, compliance and risk management, and maintaining positive relationships with stakeholders to enhance training resource effectiveness.

Axon seeks a Training Manager for Latin America with a bachelor's degree in Business Administration or a related field, along with a minimum of five years of experience in administrative management, ideally within the training or technology sectors. Bi-lingual communication skills in English and Spanish are essential, as well as strong leadership abilities to inspire a diverse team across the region.

Essential skills for the Training Manager position at Axon include strong leadership and management capabilities, excellent verbal and written communication skills in both English and Spanish, and a strategic mindset with problem-solving abilities. Being adaptable in a fast-paced environment and demonstrated proficiency in technology (Microsoft Office, Slack, etc.) are also crucial for success in this role.

The Training Manager at Axon plays a vital role in fulfilling our mission to protect life by ensuring that training is effectively tailored to local needs and standards. By managing the training delivery and curriculum adaptation for the Latin American market, the Training Manager empowers teams and organizations to use Axon products safely and efficiently, ultimately enhancing community safety.

In the Training Manager role at Axon, candidates should anticipate a minimum of 50% travel, primarily within Latin America. This travel will involve direct engagement with customers and stakeholders, providing on-the-ground training as well as gathering valuable feedback to continuously improve Axon's training resources.

When answering this question, highlight specific examples of training programs you have developed or managed, focusing on the outcomes and positive impacts on team performance or operational success.

Discuss your approach to assessing cultural differences, incorporating local perspectives, and engaging with community stakeholders to adapt training materials accordingly.

Outline how you would build relationships with stakeholders, gather their insights, and incorporate their feedback into the training to ensure it meets their needs and expectations.

Mention the specific tools you have experience with, such as Learning Management Systems (LMS), communication platforms, and project management tools, explaining how they enhance training delivery and collaboration.

Share a specific situation where you encountered a training-related challenge, the steps you took to address it, and the positive outcome that resulted, illustrating your problem-solving abilities.

Discuss various key performance indicators (KPIs) you would implement to assess training effectiveness, including participant feedback, retention rates, and long-term organizational improvement.

Describe your philosophy on leadership and team development, highlighting specific methods you utilize for mentoring, coaching, and providing constructive feedback to help your team grow.

Explain your understanding of relevant regulatory standards and your methods for ensuring that training programs meet these requirements, including regular audits and updates to curricula.

Provide a detailed account of a time you navigated cultural, logistical, or communication challenges to implement a successful training initiative, and the results achieved.

Share your enthusiasm for Axon's mission, values, and the impact of the training role in advancing community safety, emphasizing how your skills and experiences align with their goals.