Job details

Sr. Customer Success Manager

BambooHR is seeking a passionate Senior Customer Success Manager dedicated to ensuring our clients achieve their goals utilizing our software. You will work closely with customers throughout their lifecycle.

Skills

Strong discovery skills
Effective communication
Persuasion and negotiation skills
Problem-solving mentality

Responsibilities

Meet with clients to address concerns and ensure success
Analyze and suggest improvements for product utilization
Impact increased MRR through various strategies
Respond to urgent high-risk customer scenarios
Collaborate cross-functionally to resolve customer issues

Education

Bachelor's degree preferred

Benefits

4 weeks paid time off
Health benefits including dental and vision
401(k) with company matching
Paid community service
Flexible work models

To read the complete job description, please click on the ‘Apply’ button

By BambooHR

Set people free to do great work. By people, we mean everyone—HR pros, employees, and entire organizations. We’ve seen what a workplace free from unnecessary processes, workplace politics, and other hold-ups can do: build award-winning products, ...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE