Job details

Client Associate

Job Description of Client Associate:The role of a Client Associate at Banner Bank is to offer support as a teller or banker at various retail branch locations within a specific area. Your primary responsibility is to ensure that every client has an exceptional experience while transacting with the bank. You must process transactions with complete accuracy and efficiency. Additionally, you should suggest and promote bank products and services to clients to help them achieve their financial objectives. As this position involves working across multiple locations, you must be willing to travel daily.Qualification of Client Associate:In addition to technical skills, bankers must also possess strong organizational and time-management skills to prioritize and manage their workload effectively:• Prospective candidates must have worked as a teller for one year or more, participate in sales efforts, and demonstrate goal attainment capability• Effective ability to manage tasks and prioritize responsibilities, coupled with fundamental arithmetic, bargaining, and analytical skills• Adhering to proper phone etiquette is an essential part of professional communication and should be practiced consistently• Exceptional abilities in developing relationships and communicating effectively with others; outstanding aptitude in meeting customer needsRequirement of Client Associate:• Fill out the given application and respond to a handful of inquiries• Answer a few questions to provide us with a better understanding of your work style• Conduct a telephonic interview with the hiring manager or recruitment personnel• Arrange for an in-person interview with the team manager and other significant members of the team at their premises• Secure an opportunity that aligns with your values and Banner's mission• Set Yourself Up for Success with a Comprehensive Background Check before Starting Your CareerBenefits of Client Associate:• A $18.00 to $19.00 hourly pay, which is determined by the employee's experience, is offered for this position. Candidates may also receive a $1.50 premium as an addition to their base salary• Incentive potential• Employees can choose from a complete range of benefits, such as medical, dental, vision, long-term disability, short-term disability and life• The company provides its employees with paid time off for vacations, illnesses, and 11 major holidays• Eligible employees can take advantage of the 401k retirement savings plan, with the option for employer matching contributions of up to 4%• The company provides a yearly tuition reimbursement benefit of up to $5,250.

Banner Bank Glassdoor Company Review

3.8

Banner Bank DE&I Review

No rating

CEO of Banner Bank

Mark J. Grescovich

Approve of CEO

Average salary estimate

Estimate provided by employer

$31 / HOURLY (est.)

min

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$25

$37

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What You Should Know About Client Associate, Banner Bank

If you're looking to embark on an exciting career in banking, the Client Associate role at Banner Bank in Sierra Madre, CA, might just be the perfect fit for you! As a Client Associate, you'll play a vital role in providing exceptional service at various retail branch locations. Your main responsibility will be to ensure that every customer leaves with a smile after completing their transactions with accuracy and efficiency. You’ll also have the opportunity to suggest and promote the bank’s products and services, helping clients meet their financial goals. This position does require a bit of travel, so if you enjoy a dynamic work environment, this role is tailor-made for you. To excel as a Client Associate, you’ll need to bring a strong foundation in banking, with at least a year of experience as a teller. Additionally, you'll want to have excellent organizational and time management skills to juggle responsibilities effectively. You should also be a natural communicator, capable of building relationships and understanding customer needs. With benefits like competitive hourly pay, potential incentives, a comprehensive benefits package, and tuition reimbursement, Banner Bank invests in your career development. So, if you're passionate about helping others achieve their financial dreams and are ready for a rewarding challenge, come join us at Banner Bank and kickstart your career as a Client Associate!

Frequently Asked Questions (FAQs) for Client Associate Role at Banner Bank

What are the main responsibilities of a Client Associate at Banner Bank?

As a Client Associate at Banner Bank, your primary responsibilities include processing transactions accurately, ensuring customer satisfaction, and suggesting bank products to help clients achieve their financial goals. You'll work across various retail branch locations, so flexibility and a customer-centric approach are key.