Senior Salesforce Administrator

About Beam:

Beam was founded in 2012 by three engineers who saw the opportunity to modernize the dental benefits industry using technology. The first product was the Beam Brush, which was one of the earliest examples of the Internet of Things in healthcare. Today, Beam Benefits is available in 40+ states and has expanded beyond dental.

Beam is now simplifying and modernizing a robust suite of ancillary employee benefits through an intuitive digital platform, self-service tools, AI-powered pricing, and support from Beam’s helpful representatives. This winning combination allows us to deliver a simple, smart, and wellness-focused experience for brokers, employers, and members.

Joining Beam Benefits Means:

Joining Beam Benefits means working in a complex and dynamic business that operates simultaneously across insurance, employee benefits, and technology. You’ll be supported and encouraged to improve every day while collaborating with a diversely skilled team.

Our energizing, committed, and fun work environment empowers you to take ownership of your subject matter and work. You’ll also join us in our mission to forever change the way people access benefits, all while embodying high character, emotional intelligence, and exceptional talent.

What We’re Looking For:

We are seeking a detail-oriented and analytical-minded Senior Salesforce Administrator to join our team. As a Senior Salesforce Administrator, you will play a critical role in maintaining and architecting our revenue operations systems, optimizing our revenue-generating processes, and enabling sales data analysis. You will collaborate with various teams including Sales, Partnerships, Operations and Data Management to streamline sales processes, identify opportunities for revenue growth, and drive efficiencies across the organization.

What You Will Bring:

You’re a skilled revenue operations and system specialist who thrives on challenges and will tackle any project. You have a strong understanding of the typical revenue operations tech stack (i.e., Salesforce, Hubspot) and experience administering & architecting key CRM systems. You can work independently and alongside others to learn and grow from your team members. You’re never done learning and are always striving to improve yourself, your team, and your product.

• Develop, maintain, and enhance Salesforce architecture (i.e., configurations, flows, custom reporting, accounts, and opportunities) to improve system functionality and user experience in Sales Cloud
• Collaborate with SVP of Sales and Director of Revenue Operations to understand business requirements and translate them into effective Salesforce solutions
• Help maintain data integrity within the CRM system, ensuring accurate account and contact information
• Handle one-off requests on CRM system adjustments, system issues, and sales inquiries
• Identify  areas within our sales process that can be automated to free up selling time and reduce data entry responsibilities
• Partner with Data teams to implement and maintain data integrations between Salesforce and other systems in order to optimize cross-system integrations and ensure seamless data flow and accuracy
• Work with our Revenue Enablement lead to develop end user training documentation and ensure proficiency of sales, client success, and marketing teams in utilizing enablement tools and CRM systems

• Bachelor's degree in Business Administration, Marketing, Analytics, or a related field
• Minimum of 5+ years of experience working in and building in Salesforce Lightning
• Salesforce Admin Certified Preferred
• Deep understanding of the Salesforce platform, including its capabilities, data model, and integration options
• Proven track record of successful administration on Sales Cloud and Sales Engagement
• Familiarity with Sales and Operations CRM systems (e.g., Salesforce, Zendesk, Hubspot) and proficiency in managing CRM data
• Proven experience in revenue operations, sales operations, related roles
• Proficient  analytical skills in data modeling, database administration, data analysis and reporting tools (e.g., Excel, SQL and Looker) is preferred
• Strong problem-solving skills with a proactive approach to troubleshooting and optimization of system issues and performance
• Excellent communication and interpersonal skills with the ability to collaborate effectively across cross-functional teams

Compensation and Benefits:

Beam offers a competitive base salary paired with an attractive variable compensation structure.

Employees benefit from performance-based bonuses and incentives, along with a comprehensive benefits package that includes health, dental, and vision insurance. Additionally, Beam provides a 401(k) plan with company matching, flexible time off, and the opportunity to participate in the equity program.