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P&C Claims Specialist

Company Details

 

At Berkley Human Services, a Berkley Company, we insure those who serve others. We are devoted to meeting the needs of Human Services Organizations. We insure both nonprofit and for-profit social service organizations, such as child daycare, sheltered workshops, group homes, senior citizen centers, senior independent living, schools, counseling services, YMCAs, YWCAs, and Boys & Girls Clubs.

 

Our insurance policies are written through our Berkley affiliates, each of which is rated A+ (Superior) by A.M. Best Company with a Financial Category of XV. We offer property and casualty coverages designed for the unique operational aspects of social service organizations. Our Human Services Program dates back to 1989 and has continuously evolved to meet the unique needs of the market we serve.

Responsibilities

Do you like solving a mystery, taking a series of incomplete elements of a puzzle, turning them over in your mind and figuring out what really occurred? At BHS Claims, we collect, organize and analyze the facts of a claim, figure out what occurred, who is responsible for an accident or occurrence and then post a reserve, develop a resolution strategy and seek to negotiate a resolution of each claim consistent with our analysis. It is a fast-paced and intellectually stimulating role. We work closely and collaboratively with a team of other claims professionals, underwriters and vendors that are all aligned on getting to the best possible outcomes on behalf of our customers.

 

We are looking for an outstanding and collaborative candidate with prior auto and/or property claims experience to work within our small, dynamic team.

  • Understands and can apply coverage for the claims assigned. Issues appropriate RORs and disclaimers.
  • Conducts the necessary investigation, either by phone, or through independent adjusters, to determine coverage, liability and damages.
  • Evaluates, negotiates, and settles assigned claims within authority granted, or seeks authority for those claims in excess of authority.
  • Identifies subrogation/contribution/deductible recovery opportunities and effectively pursues recovery when appropriate.
  • Assigns and actively directs independent adjusters as well as defense attorneys. Complies with litigation management guidelines.
  • Keeps claim files maintained in a consistent and organized manner. Diaries are kept current, and reserves are constantly assessed for adequacy throughout the life of the claim.
  • Complies with reinsurance and client reporting guidelines.
  • Issues loss and expense payments properly and on a timely basis.

May perform other functions as assigned.

 

Qualifications

  • AIC, CPCU, or other industry coursework preferred.
  • Complies with state adjuster licensing. where applicable.
  • Minimum of 1-5 years of prior claim experience.
  • Strong organizational skills.
  • Good human relations skills and communications skills.

Education

  • College degree or relevant claim handling experience.

Additional Company Details

The Company is an equal employment opportunity employer. We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees including: • Base Salary Range: $72k-$85k • Benefits include Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit-sharing plans The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Additional Requirements

Travel: Occasional travel that may require an overnight stay. We require employees to be in a physical office four days a week if there is a Berkley office with available space within 50 miles of your residence.

Average salary estimate

$78500 / YEARLY (est.)
min
max
$72000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About P&C Claims Specialist, Berkley

If you're ready to take on a dynamic role as a P&C Claims Specialist at Berkley Human Services in Minneapolis, you're in for an exciting challenge! This position is all about solving mysteries—each claim is like a puzzle waiting to be pieced together. At Berkley, we support organizations dedicated to serving others, ensuring they have the right property and casualty coverage. You'll be part of a close-knit team that collaborates to make sound decisions on claims. Your days will be fast-paced and filled with analytical thinking. You’ll dive deep into every claim assigned, applying coverage knowledge, investigating incidents through calls or independent adjusters, and determining liability and damages. Negotiation skills are key here, as you'll be evaluating and settling claims, while also looking for recovery opportunities. This role requires you to keep claim files organized and up-to-date, ensuring compliance with reinsurance and client reporting guidelines along the way. If you have 1-5 years of claims experience and a knack for organization and communication, we want you on our team. Join us in making a difference—apply today and help us reach positive outcomes for our customers!

Frequently Asked Questions (FAQs) for P&C Claims Specialist Role at Berkley
What are the responsibilities of a P&C Claims Specialist at Berkley Human Services?

As a P&C Claims Specialist at Berkley Human Services, your primary responsibilities include investigating claims, determining liability, and negotiating settlements. You'll analyze facts and coverage for each claim, coordinate with independent adjusters, and pursue recovery opportunities. Keeping organized records and complying with guidelines are also crucial aspects of the job.

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What qualifications are required for the P&C Claims Specialist position at Berkley Human Services?

To qualify for the P&C Claims Specialist role at Berkley Human Services, candidates should have a college degree or relevant claim handling experience. We're looking for individuals with 1-5 years of prior claims experience, strong organizational skills, and good communication abilities. Industry certifications like AIC or CPCU are preferred, along with compliance with state adjuster licensing requirements where applicable.

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What is the work environment like for a P&C Claims Specialist at Berkley Human Services?

The work environment for a P&C Claims Specialist at Berkley Human Services is team-oriented and collaborative. You will work closely with other claims professionals, underwriters, and vendors in a fast-paced setting that encourages analytical thinking and problem-solving. The position requires being in the physical office four days a week, fostering a strong team culture.

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How does Berkley Human Services support employee growth for P&C Claims Specialists?

Berkley Human Services is committed to employee growth by offering competitive salaries, comprehensive benefits, and a supportive work environment. Employees are encouraged to pursue professional development opportunities, including industry coursework and certifications, to advance their careers in claims handling.

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What is the salary range for the P&C Claims Specialist role at Berkley Human Services in Minneapolis?

The salary range for the P&C Claims Specialist position at Berkley Human Services is between $72,000 and $85,000, depending on factors such as experience, education, and the complexity of the role. The company also offers a robust benefits package, contributing to a competitive compensation plan.

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Common Interview Questions for P&C Claims Specialist
Can you explain your experience with claims investigation and what steps you take?

When answering this question, focus on your systematic approach to claims investigation. Discuss how you gather information from various sources, analyze claims data, and communicate effectively with claimants and adjusters. Highlight an example where your investigation led to a successful resolution.

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How do you determine liability in a claims situation?

To effectively answer this, describe your method for evaluating the evidence, reviewing relevant coverages, and consulting with experts where necessary. Showcase your critical thinking skills and ability to make unbiased assessments based on the information available.

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How do you stay organized when managing multiple claims?

Share your strategies for maintaining organization, such as using digital tools, setting reminders, and keeping detailed notes. Discuss how a systematic approach helps you prioritize your workload and ensure no claims are overlooked.

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What strategies do you use for negotiating settlements?

Highlight your negotiation strategies by discussing your understanding of the claims process, how you identify key issues, and your ability to communicate effectively with all stakeholders. It can be useful to mention a successful negotiation you've conducted in the past.

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How do you handle difficult claims or clients?

Talk about your approach to managing challenging situations, emphasizing empathy, active listening, and maintaining professionalism. Share a specific instance where you turned a difficult situation into a positive outcome through communication and problem-solving.

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What experience do you have with subrogation and recovery?

Discuss your understanding of subrogation processes and your experience pursuing recovery opportunities. Mention any specific cases where your efforts led to successful outcomes, emphasizing analytical skills and attention to detail.

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Can you describe your experience with compliance and regulatory requirements in claims handling?

Describe your familiarity with relevant regulations and how you've ensured compliance in your previous roles. Discuss methods you used to stay updated on changes in laws or guidelines that impact claims processing.

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What aspects of teamwork do you find most important in this role?

Reflect on the importance of collaboration in a claims environment, emphasizing communication, mutual support, and shared goals. Provide examples of how teamwork has positively impacted your claims outcomes in prior experiences.

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How do you assess the adequacy of reserves during the claims process?

Explain your thought process in regularly reviewing and adjusting reserves based on the developing circumstances of each claim. Discuss how this impacts budgeting and overall claims management effectively.

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What motivates you to work in the insurance claims field?

Share your passion for helping people during challenging times and your interest in problem-solving. Connect your motivations to the mission of Berkley Human Services, emphasizing its focus on supporting human services organizations.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 16, 2025

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