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Bar Manager - Off the Record

Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep.


Position Overview:   As the primary contact for guest in the bar, the Bar manager is responsible for overseeing selling, preparing and serving mixed beverages, wine and food. Duties include preparing and serving beverages, overseeing bar maintenance, making menu suggestions, delivering food and drinks, describing the dishes to guests, recommending wine selections, monitoring guest satisfaction, and managing inventory. Must be pleasant, conscientious, and professional with an extensive knowledge of mixology, product, and alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.   Essential Duties & Responsibilities


Responsibilities:
  • Plan, organize, control and direct the work of employees in The Bar while ensuring guest satisfaction
  • Responsible of the bar area, supervise the set-up, the restock, the clean less and maintain the bar up to standard
  • Plan, organize, control and direct the work of employees in The Bar while ensuring guest satisfaction
  • Understand and perform job duties to the expectations of the company and the restaurant Service, Food, Beverage, and Wine manuals.
  • Oversees and assists the entire front of house team with all elements of service. Takes ownership of the bar, knowing the names and preferences of their guests and VIPs, greeting, seating, running, bussing, re-setting etc.
  • Executes and facilitates service in cooperation with other Bartenders, sommeliers, and managers. Facilitates the communication between the FOH & BOH.
  • Describes dinner features as needed, including menu changes and daily additions.
  • Follows through and communicates with Management team/Chef on VIP procedures and special requests.
  • Conducts continuous training with service team regarding the spirit and cocktail list and provides complete training for all new hires.
  • Participate in Pre-Shift meetings and learn new menu items.
  • The ability to work closely with DFB and chef de cuisine to design an effective menu and beverage list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments
  • Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
  • Take bar supplies and equipment inventory weekly and monthl       


Required Skills and Experience:
  • To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Bachelors Degree in Hotel Management/Restaurant Management preferred or equivalent experience; Two to Three years related experience and/or training; or equivalent combination of education and experience. Knowledge of food service operations and a variety of styles of services.
  • License/Certification:Must be able to obtain any/all locally required licenses/certifications that relate to the job being performed such as TIPS or ServeSafe food safety certifications.
  • Basic Expectations:This position is one of very high guest contact and position profile, as such, all established standards of excellence must be maintained at all times and every effort must be made to meet and/or exceed all guest expectations or requests.
  • Supervisory Responsibilities:This position supervises all hourly employees in the food and beverage outlets and is responsible for assisting in the administrative tasks related to the outlets.
  • Language Skills:Must have good working knowledge of the English language - ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence and effectively present information in one-on-one and small group situations to guests and other employees of the organization.
  • Mathematical Skills:Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurements, volume and distance.
  • Reasoning Ability:Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
  • Physical Ability:The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.
  • Standards of Conduct: The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable.
  • We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions. #BFIND123 Company: THA EEO AA M/F/Vet/Disabled


The Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.


Equal Opportunity Employer/Veterans/Disabled

Average salary estimate

$55000 / YEARLY (est.)
min
max
$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Bar Manager - Off the Record, B.F. Saul Company Hospitality Group

Are you ready to take your bartending skills to the next level? Join The Hay-Adams as their Bar Manager and step into a role that's not only about serving drinks but about crafting an unforgettable guest experience in the heart of Washington, D.C. In this prestigious hotel, you'll play a vital role in overseeing the bar's operations, from serving exquisite mixed beverages to providing personalized service to our discerning guests. Your responsibilities will include planning and directing the bar team to ensure exceptional service, mixing drinks that showcase your knowledge of mixology, and maintaining a well-stocked and clean bar area that meets our high standards. You'll also be the face of the bar, getting to know our guests and making menu recommendations that cater to their tastes. Essential to your role will be your ability to collaborate with other team members, maintaining smooth service and encouraging continuous training to keep everyone at their best. At The Hay-Adams, every detail matters, from the choice of ingredients to the ambiance you create. If you have a passion for the culinary arts, a knack for management, and a friendly demeanor to make every guest feel at home, this could be the perfect opportunity for you. Come be part of our storied history, surrounded by iconic landmarks, and elevate your career in hospitality at one of D.C.’s premier boutique hotels!

Frequently Asked Questions (FAQs) for Bar Manager - Off the Record Role at B.F. Saul Company Hospitality Group
What are the primary responsibilities of the Bar Manager at The Hay-Adams?

As the Bar Manager at The Hay-Adams, your primary responsibilities include overseeing the bar operations, ensuring guest satisfaction by providing excellent service, managing inventory, and training your team on drinks and cocktails. You'll be the go-to person for mixed beverages, wine offerings, and food pairing recommendations.

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What qualifications are needed to be a successful Bar Manager at The Hay-Adams?

To succeed as a Bar Manager at The Hay-Adams, you'll ideally have a Bachelor's Degree in Hotel or Restaurant Management or equivalent experience. A minimum of two to three years of relevant experience is also beneficial, along with a solid understanding of food service operations, mixology, and strong leadership skills.

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How does the Bar Manager at The Hay-Adams ensure guest satisfaction?

The Bar Manager at The Hay-Adams ensures guest satisfaction by personally engaging with guests, remembering their preferences, and providing personalized service. You'll oversee the bar team to maintain excellent service standards and regularly gather feedback to continually improve the guest experience.

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What are the physical requirements of the Bar Manager position at The Hay-Adams?

The Bar Manager position at The Hay-Adams requires the ability to stand for long periods, lift up to 50 pounds, and perform various tasks like mixing drinks and managing staff. Candidates should possess a good level of physical fitness to handle the demands of busy service times.

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What does a typical day look like for a Bar Manager at The Hay-Adams?

A typical day for a Bar Manager at The Hay-Adams involves a mix of hands-on bar work, staff training sessions, inventory management, and guest engagement. You'll also conduct pre-shift meetings, coordinate with the kitchen staff, and ensure the bar area is always up to standards.

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Common Interview Questions for Bar Manager - Off the Record
How do you handle difficult guests as a Bar Manager?

Handling difficult guests requires patience, active listening, and quick problem-solving skills. It's important to remain calm, understand the guest's concerns, and offer a solution that aligns with company policies while still making the guest feel valued. Share an example from your experience to showcase your skills.

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Can you describe your experience with mixology?

Discuss your education or training in mixology and any specific styles or techniques you are skilled in. Highlight any unique cocktails you’ve created or implemented and how they contributed to the bar's success. Personal anecdotes on drink menu innovations can make your answer compelling.

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What strategies do you use for inventory management?

Effective inventory management involves regular stock takes, using inventory software, and establishing par levels for commonly used items. Discuss your previous experiences in managing budgets and controlling costs while still ensuring quality service in a busy bar environment.

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How do you train your bartending team?

Training should involve a mix of theoretical understanding and practical experience. I emphasize role-playing for service scenarios, cocktail preparation training, and regular tastings. It's also important to encourage teamwork and communication, which can enhance the overall guest experience.

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What is your approach to creating a bar menu?

Creating a bar menu should start with understanding the guest demographic and trends in mixology. Share your process of developing drink concepts, sourcing ingredients, and balancing costs. Discuss creating seasonal or themed specials that entice guests and showcase creativity.

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Describe a time you successfully overcame a service challenge at the bar.

Use the STAR method — Situation, Task, Action, Result — to share a concrete example where you faced a service challenge and successfully navigated it. Highlight your communication skills and teamwork with staff in your response.

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How do you ensure quality control in the bar?

Quality control starts with proper training and standard operating procedures. Regular taste tests, staff feedback, and maintaining a clean workspace are all essential components. Discuss your strategies for continuous monitoring and enhancing guest feedback.

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What role does teamwork play in a bar setting?

Teamwork is crucial in ensuring smooth operations and providing guests with an exceptional experience. Discuss how you foster a team environment by encouraging communication, sharing responsibilities, and supporting each other during peak hours.

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How do you keep up with industry trends?

To stay current with industry trends, I follow mixology blogs, attend industry events, and engage with professional networks. Sharing insights is vital, so I often bring new ideas back to the team and discuss how we can adapt our offerings.

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What is your management style?

My management style is collaborative and supportive. I believe in empowering my team by encouraging input and recognizing their efforts. Discuss specific ways you've boosted team morale and created a positive work environment in past roles.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 15, 2025

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