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Affiliates & Community Manager (South Asia)

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 230 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.


We are seeking a seasoned Affiliate & Community Manager to join our South Asia marketing team. The ideal candidate will have a passion for all things marketing and technology, and you should have a well-versed understanding of the cryptocurrency and blockchain industry. 


Responsibilities
  • [KOL Management]
  • Proactively reach out to KOLs (Key Opinion Leaders/Influencers/YouTubers) to expand our affiliate network 
  • Handle negotiations, onboarding processes, and any necessary paperwork to ensure smooth integration of new affiliates
  • Maintain consistent and effective communication with affiliates to build strong relationships
  • Analyze affiliate performance data and provide actionable recommendations to enhance their effectiveness
  • Develop and implement promotional campaigns with a strong focus on maximizing ROI
  • Build reports using internal data to track and optimize the overall performance of the affiliate channel
  • Continuously monitor industry trends, competitor activities, and emerging KOLs to stay ahead in the market 

  • [Community Management]
  • Actively engage with the South Asian community across various platforms (Telegram, forums, chat groups, etc.) to foster an interactive environment and assist community members with their inquiries 
  • Plan and execute community events, both online and offline, such as meetups, events, workshops, webinars, and AMA sessions
  • Gather and analyze community feedback to provide actionable insights to internal teams, helping to shape product development and marketing strategies
  • Track and report on community growth, engagement, and sentiment, using analytics tools to measure success and identify areas for improvement
  • Work closely with marketing, product, and support teams to deploy cross-functional community initiatives


Requirements
  • 3-4 years of experience in managing affiliate and/or community programs, preferably in the fintech space, ideally in the crypto space
  • Strong understanding of cryptocurrency, blockchain technology, and the broader fintech landscape.
  • A business development background is a plus
  • Strong interpersonal skills with the ability to build relationships and manage a diverse community.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
  • Experience in working with media, celebrities, key partners, or influencers
  • Must be a fluent English & Hindi speaker.


Why Binance

• Shape the future with the world’s leading blockchain ecosystem

• Collaborate with world-class talent in a user-centric global organization with a flat structure

• Tackle unique, fast-paced projects with autonomy in an innovative environment

• Thrive in a results-driven workplace with opportunities for career growth and continuous learning

• Competitive salary and company benefits

• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)


Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

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CEO of Binance
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Changpeng CZ Zhao
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What You Should Know About Affiliates & Community Manager (South Asia), Binance

If you're looking to leap into an exciting role with Binance as an Affiliates & Community Manager for South Asia, you’ve landed in the right place! As a global leader in the blockchain ecosystem, Binance is renowned for its secure and efficient cryptocurrency exchange. In this pivotal position, you'll have the opportunity to engage with influential KOLs, building and nurturing affiliate networks that enhance our outreach in South Asia. Your key responsibilities will span from managing relationships with influential figures in the crypto space to analyzing performance data that drives our affiliate success. You'll be at the heart of community management, interacting with our vibrant South Asian audience on platforms like Telegram and forums, creating engaging events, and gathering invaluable feedback that will shape our marketing strategies. With 3-4 years of experience in affiliate or community programs, especially in fintech or crypto, you’ll be equipped to thrive in our fast-paced environment. If you're passionate about cryptocurrency and eager to develop meaningful connections, this role at Binance could be your perfect fit, offering you both personal growth and the chance to contribute to a leading blockchain powerhouse.

Frequently Asked Questions (FAQs) for Affiliates & Community Manager (South Asia) Role at Binance
What are the responsibilities of the Affiliates & Community Manager at Binance?

As an Affiliates & Community Manager at Binance, you will be responsible for managing KOL relationships, analyzing affiliate performance, developing promotional campaigns, and engaging with the South Asian community across various platforms. Additionally, you will organize community events and gather feedback for internal teams, ensuring that our strategies reflect our users' needs.

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What qualifications are required for the Affiliates & Community Manager position at Binance?

Candidates for the Affiliates & Community Manager role at Binance should have 3-4 years of experience in affiliate or community management, preferably in the fintech or cryptocurrency sector. A strong understanding of blockchain technology and excellent interpersonal skills are essential, along with fluency in English and Hindi.

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How do I apply for the Affiliates & Community Manager position at Binance?

To apply for the Affiliates & Community Manager role at Binance, you should submit your application through the company’s official channels. Make sure to include your resume outlining your relevant experience and cover letter explaining your passion for cryptocurrency and community management.

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What does a typical day look like for the Affiliates & Community Manager at Binance?

A typical day for the Affiliates & Community Manager at Binance would involve analyzing affiliate performance data, reaching out to potential KOLs, engaging in community discussions, planning events, and collaborating with internal teams to implement marketing strategies tailored for the South Asian market.

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What is the work environment like for an Affiliates & Community Manager at Binance?

The work environment for an Affiliates & Community Manager at Binance is dynamic and innovative. You will collaborate with talented professionals in a user-centric organization while tackling fast-paced projects, and you’ll enjoy autonomy in your role as you contribute to the success of our community initiatives.

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What career growth opportunities exist for an Affiliates & Community Manager at Binance?

At Binance, an Affiliates & Community Manager can explore multiple career growth opportunities. With a focus on results and continuous learning, you’ll be encouraged to take on new challenges within the organization, potentially moving into leadership roles or diversifying into other areas of the business such as marketing or product management.

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What benefits does Binance offer for the Affiliates & Community Manager position?

Binance offers competitive salaries and company benefits for the Affiliates & Community Manager position, along with a work-from-home arrangement that may vary depending on project requirements. Employees enjoy opportunities for ongoing professional development and the chance to work in a diverse and inclusive environment.

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Common Interview Questions for Affiliates & Community Manager (South Asia)
Can you describe your experience with affiliate programs in the fintech industry?

When answering this question, focus on your past roles that involved affiliate recruitment, management, and success metrics. Highlight specific campaigns you ran, the KOLs you engaged with, and results achieved. Use data and outcomes to demonstrate your understanding and impact in the fintech space.

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How do you engage with a community effectively?

In your response, discuss strategies like regular interaction on social media platforms, organizing events, and soliciting feedback. Give examples of previous community engagement efforts you led, particularly in the crypto space, that resulted in increased interaction and community growth.

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What metrics do you consider when analyzing affiliate performance?

Discuss key performance indicators (KPIs) such as conversion rates, ROI on campaigns, and engagement levels. Share how you have utilized these metrics to make data-driven decisions in your previous roles, emphasizing any tools or analytics software you have used.

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How do you prioritize tasks in a fast-paced environment?

Here you should explain your time management techniques, such as prioritizing by urgency and impact. Discuss how you use task management tools to keep track of multiple projects, and give an example of a time when you successfully managed competing priorities in a previous job.

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Describe a successful promotional campaign you led.

In your answer, outline the goals, your strategies, and the results of the campaign. Be specific about your target audience, the channels used, and how you measured success. Highlight any innovative tactics you employed that contributed to the campaign's achievements.

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What role do KOLs play in affiliate marketing?

Explain that KOLs can amplify brand reach, build trust, and drive conversions. Provide examples of how you have successfully partnered with KOLs in your past work, demonstrating the results that influenced your marketing strategy and how it fits within Binance's objectives.

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How do you adapt marketing strategies for different regions, such as South Asia?

Discuss your understanding of cultural nuances and market trends in South Asia, and how you would tailor marketing strategies to resonate with diverse audiences. Provide examples of adjustments you’ve made in the past based on regional insights to showcase your expertise.

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How would you utilize community feedback for product development?

Explain your approach to gathering and analyzing community feedback, emphasizing how it can inform product improvements and feature enhancements. Share specific instances where feedback influenced product decisions in your previous roles.

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What steps would you take to promote a new product launch within the community?

Outline your strategy for a product launch, including pre-launch teasers, engagement activities, and post-launch analysis. Mention how you would communicate with affiliates and community members to create buzz and anticipation for the launch.

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Why do you want to work at Binance as an Affiliates & Community Manager?

Your response should reflect your passion for cryptocurrency and community engagement. Mention Binance’s innovative reputation, its commitment to inclusivity, and how your skills align with the company’s values and mission. Share what excites you the most about the opportunity.

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Binance is a leading global cryptocurrency exchange company founded in 2017 by Changpeng Zhao. We offer our services to over 169 million registered users in over 180 countries worldwide.

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Full-time, remote
DATE POSTED
November 29, 2024

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