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Functional Analyst Intern - Bus

About BlaBlaCar


BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.


Your Mission


We are looking for a Functional Analyst intern to join the Software Integration team. The Software Integration team’s mission is to explore, integrate and maintain best-in-class external softwares, that enable the internal teams to fulfill their mission with efficiency, productivity, and comfort.


Your role will be to manage various projects and initiatives on our Bus products to ensure a best-in-class experience for our passengers during their whole journey.  You will contribute to optimize the inventory and distribution of our Western Europe Bus offer on the sales platforms, as well as improving business teams efficiency in their operational processes. 


Working closely with Product, Engineering and Business teams, this is an excellent opportunity for hands-on exposure to Product & Tech challenges at one of France's fastest-growing scale-up.


Your Responsibilities 


• Studying, challenging and refining business needs from our stakeholders (like automating refund process for customers, changing bus offer pricing rules), working closely with Product managers and Bus systems lead to select the most appropriate technical or functional solution.

• Lead the delivery of your projects including ideation, definition of solutions, translation of business needs into project specifications for development and deployment. Implement these solutions through configuration of the systems of your scope (Inventory management, Revenue management, …).

• Ensuring the run of our solutions (inventory management, revenue management, bus tracking system) and assisting users into bug fixing and continuous improvement of our tools in coordination with all tech teams. 

• Coordinating projects and developments from internal Tech teams and external solutions providers regarding new solutions.



Your Qualifications


• Master’s degree student (Gap or Last year) in Engineering or Business course.

• Able to coordinate and work with multidisciplinary stakeholders (esp. Operations, Engineering, Product)

• Eager to manage projects both from a Business and Tech standpoint ; a prior Tech and/or Project Management internship would be a plus

• Be humble, structured, organized, motivated by innovation and a relentless doer 

• Enjoy working as a team-player and learning from others

• Highly detail-oriented and capable of managing multiple tasks simultaneously 

• Fluency in French and English


If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application!


What we have to offer


• Hybrid working mode

• One holiday per month 

• Local meal plan policy (Swile card)

• 50% transportation paid (Forfait Mobilité Durable)

• Free unlimited carpooling & bus rides

• Personal growth via trainings, mentorship, and internal mobility programs

• Regular team building events

• Mental health support through Moka.care

• 1 day off per year to test our product

• 1 day per year for social engagements with non-profits


Interested in joining the ride?


• a 45-min video-call with our Talent Acquisition Manager Maxime Gaudillière to get to know you, understand your expectations and answer your questions

• A 60-min video-call with  Solene, Bus System Lead, your future manager to get to know you, assess your soft skills and present the team

• A 60-min video-call, including a 20 minutes analytical task with Jeremie, Guillaume and Benjamin  to assess your hardskills and meet the team


Usually, our hiring process lasts on average 25-30 days and offers usually come within 48 hours.

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you don’t meet 100% of the qualifications outlined above, tell us why you’d still be a great fit for this role in your application.

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What You Should Know About Functional Analyst Intern - Bus, BlaBlaCar

BlaBlaCar, the premier community-based travel app, is on the lookout for a dedicated Functional Analyst Intern for our Bus division in Paris, France! In this exciting role, you'll join our dynamic Software Integration team, which is all about streamlining our offerings to maximize efficiency and enhance user experience for our 27 million members across 21 countries. As a Functional Analyst intern, your days will be filled with managing vital projects that ensure our bus products deliver a top-notch experience from start to finish. Collaborating closely with Product, Engineering, and Business teams, you will play a key role in refining business needs, implementing innovative solutions, and optimizing our inventory management and revenue processes. You will have the opportunity to immerse yourself in the challenges and triumphs of working within one of France's fastest-growing scale-ups. If you're a Master’s degree student eager to dive into both technical and business realms, this might just be the perfect fit for you! We’re looking for someone organized, detail-oriented, and motivated by a spirit of innovation and collaboration. Join us for a unique opportunity to contribute to meaningful projects while enjoying the perks of our hybrid work culture, professional growth opportunities, and a supportive team environment. Ready to embark on this adventure? Let’s make travel better together with BlaBlaCar!

Frequently Asked Questions (FAQs) for Functional Analyst Intern - Bus Role at BlaBlaCar
What are the primary responsibilities of a Functional Analyst Intern at BlaBlaCar?

As a Functional Analyst Intern at BlaBlaCar, your main responsibilities include understanding and refining business needs from various stakeholders, managing projects related to our Bus products, and ensuring the successful implementation of technical and functional solutions. You will lead projects from ideation to deployment, work closely with product managers, and assist in the continuous improvement of our operational processes.

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What qualifications do I need to apply for the Functional Analyst Intern role at BlaBlaCar?

To apply for the Functional Analyst Intern position at BlaBlaCar, you should ideally be a Master’s degree student in Engineering or Business, with a passion for coordinating multidisciplinary projects. Previous experience in tech or project management, along with fluency in French and English, is a plus. Being organized, detail-oriented, and a team player will also help you stand out.

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How does the internship experience at BlaBlaCar help with career growth?

Interning as a Functional Analyst at BlaBlaCar provides hands-on experience in a fast-paced, innovative environment. You'll have the chance to learn from industry professionals, engage in projects that challenge your skills, and gain exposure to product and tech challenges in the travel industry, all while being part of a supportive team committed to your personal growth and career development.

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What measures does BlaBlaCar take to support mental health and well-being during the internship?

At BlaBlaCar, we prioritize the mental health and well-being of our interns. We offer various support systems, including access to mental health resources through Moka.care, regular team-building events to foster community, and flexibility in work environment through our hybrid work model, ensuring you have a fulfilling internship experience.

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What does the hiring process for the Functional Analyst Intern at BlaBlaCar involve?

The hiring process for the Functional Analyst Intern role at BlaBlaCar typically includes a 45-minute introductory video call with our Talent Acquisition Manager, a follow-up 60-minute technical interview with the Bus System Lead, and a final 60-minute interview with team members that involves an analytical task. The process usually takes 25-30 days, leading up to a quick offer turnaround!

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Common Interview Questions for Functional Analyst Intern - Bus
Can you describe a project you managed from start to finish?

When discussing a project you managed, use the STAR method (Situation, Task, Action, Result) to articulate your approach. Explain the project's context, your specific task, the actions you took, and the positive results achieved by the end of the project.

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How do you prioritize tasks when working on multiple projects?

A great way to approach prioritization is to assess each task's urgency and impact. You can discuss the use of task management tools or methods, like the Eisenhower Matrix, to categorize tasks and ensure you focus on what contributes the most value to your projects, thereby optimizing your workflow.

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Describe a time you faced a challenge in a project and how you overcame it.

When addressing challenges, be candid about the difficulty you faced and detail the steps you took to resolve it. Highlight your problem-solving skills, adaptability, and collaboration with team members. It shows resilience and a positive mindset are crucial in managing project setbacks.

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What technical tools are you familiar with for project management?

Be prepared to discuss any project management or analytical tools you've used, such as JIRA, Trello, or Asana. Mention how these tools have helped you streamline processes, track progress, and communicate effectively with team members.

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How do you gather requirements from stakeholders?

Explain your approach to engaging with stakeholders, such as conducting interviews, surveys, or workshops. Emphasize the importance of actively listening to their needs and ensuring that their feedback is incorporated into project specifications.

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What role do you believe communication plays in project success?

Communication is pivotal in any project. Discuss how clear, consistent communication helps to align team members, manage expectations, mitigate risks, and ensure that everyone is on the same page, ultimately contributing to successful project outcomes.

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How would you handle conflicting priorities from different stakeholders?

Addressing conflicting priorities involves actively listening to all parties, analyzing the impact of each task, and then facilitating a discussion to find a compromise or establish a priority order. This skill showcases your mediation and negotiation abilities.

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Why are you interested in this Functional Analyst Intern position at BlaBlaCar?

Reflect your enthusiasm for the travel industry and how BlaBlaCar's mission aligns with your career goals. Discuss specific aspects of the role, such as the opportunity to work with diverse teams and contribute to innovative projects that enhance travel experiences.

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Can you explain how you approach problem-solving in a technical environment?

Make sure to outline a structured problem-solving approach. Discuss identifying the issue, analyzing necessary data, brainstorming potential solutions, and testing them. Emphasizing logical thinking and teamwork is important in a technical role.

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What do you hope to learn during your internship at BlaBlaCar?

Highlight your eagerness to learn about business analysis, project management intricacies, and software integration, along with gaining a deeper understanding of the travel industry. This shows your ambition and commitment to growth during your time at BlaBlaCar.

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To bring freedom, fairness and fraternity to the world of travel, while operating a travel network that saves 1.6 million carbon emissions a year. #ZeroEmptySeats

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Internship, hybrid
DATE POSTED
December 8, 2024

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