Sr Business Analyst, Studio Production Technology

NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. Comcast Corporation owns a controlling 100% interest in NBCUniversal.

The Business Analyst Studio Production Technology is responsible for designing, implementing, & optimizing technology solutions and processes in support of NBCUniversal’s Film & Television production groups as part of the Studio Technology Solutions organization. This person will leverage their subject matter expertise in production technologies across the SDLC to support projects for new technology solutions. This role requires a strong understanding of Film and TV production tools, processes and workflows. The Business Analyst will leverage established NBCU processes, methodologies, and associated practices while carrying out their responsibilities and services for the studio production groups. 

In addition to supporting the NBCU production business units, the business analyst will partner with technical operations and engineering teams to support enterprise initiatives for our upstream production technologies, workflows, and metadata as part of a rapidly evolving, connected company-wide media supply chain. 

Responsibilities include, but are not limited to: 

Serve as the primary point of contact for regular production support activities, including issue analysis, documentation & prioritization, defect management, and testing. 

• Conduct and drive business requirements & design-related discussions and workshops. 
• Create design specifications using use case format, workflows, wireframes, modeling, and related methods as needed. 
• Create & execute test scripts to support change requests and defect verification, including user acceptance testing support. 
• Create training documentation for new system enhancements and conduct user training sessions/demos to support knowledge transfer and user adoption of system updates 
• Research and evaluate new technology tools to support larger-scale system enhancements 
• Support day-to-day operational activities as needed across the landscape of applications utilized by our supported business groups 
• All other duties as assigned 

Qualifications

• Bachelor’s degree in Computer Science or related field, or equivalent experience 
• 5+ years of experience in supporting Studio / TV / Film platforms and operations 
• 5+ years of experience developing software solutions to address business needs, applying software disciplines, with a strong understanding of software development 
• 5+ years of experience in application production support, change management processes and have a structured approach to troubleshooting issues and bug fixes 
• Expertise in production and post-production technologies and workflows 
• Skilled in designing and documenting functional specifications for complex calculations, financial reports, and business scenarios/modeling 
• Good written and oral communication skills 
• Good understanding of technology project management SDLC processes and methodologies, such as Waterfall, Agile Scrum, and associated best practices 
• Strong analytical and problem-solving skills with ability to utilize technology to create innovative solutions 
• Superior customer service skills 

Preferred Qualifications 

• Experience within the Media and Entertainment industry. 
• Experience working with TV/Film/Studio Productions 
• Ability to work collaboratively with remote teams across varying time zones 
• Creative and original thinker who is highly self-motivated and has the ability to learn new technologies with a desire to have hands-on experience and an understanding of the business value that it provides. 
• Ability to demonstrate initiative and work on assigned development tasks with minimal oversight, leveraging team members and resources as necessary. 

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $115,000 - $140,000

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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