Senior Account Executive

A Senior Account Executive at Block is responsible for managing a substantial pipeline of leads, qualifying them, and guiding them through the sales process from initial contact to closing. They need to develop strong relationships with customers and contractors, tailor offerings to specific renovation needs, and continually exceed their sales quotas.

Candidates for the Senior Account Executive position at Block should have at least 5 years of sales experience with a proven track record of success. They should be comfortable engaging cold leads through various communication channels and possess strong time management and problem-solving skills, alongside the ability to adapt to an evolving business landscape.

The initial annual on-target earnings for a Senior Account Executive at Block is expected to range from $100,000 to $120,000, which includes base salary and target commission. Actual compensation may vary based on experience, skills, and other relevant factors.

The Senior Account Executive position at Block requires candidates to work on-site in Brooklyn, NY, at least 3 days per week. Block offers a flexible work environment that promotes a hybrid schedule, allowing for a mix of in-office and remote work, along with a culture that values authenticity and collaboration.

At Block, Senior Account Executives can enjoy a comprehensive benefits package including equity in the company, subsidized health insurance, flexible working arrangements, generous PTO, and a robust 401k plan with employer contributions. They also have access to a learning and development stipend to enhance their professional growth.

In an interview, emphasize your ability to leverage various channels like cold calling, emails, and networking events. Discuss your strategies for identifying target audiences and building relationships with potential clients. Showcase your prior successes in lead generation to support your answer.

Prepare to share a specific example where you exceeded your sales quota through innovative strategies or exceptional customer service. Highlight the methods you employed to achieve this and the impact it had on the company or team, demonstrating your results-driven mindset.

Discuss your approach to lead qualification, focusing on understanding customer motivations and needs. Explain any frameworks or questions you use to determine whether a lead is worth pursuing, showcasing your customer-first mindset.

Talk about using personalized communication, follow-ups, and providing value through insights or resources. Describe how this approach has helped you maintain long-term relationships and generate repeat business.

Demonstrate your ability to listen actively to objections and respond constructively. Discuss techniques you apply to turn objections into opportunities for discussion and how you ensure prospects feel heard and valued throughout the process.

Be prepared to discuss your experience or knowledge in the renovation and construction space. Emphasize your understanding of industry terminology, common challenges homeowners face, and how your insights can benefit clients in making informed decisions.

Share the tools and methods you use to keep track of leads and manage your time efficiently. Mention any CRM software you are familiar with and how it helps you prioritize tasks and monitor customer interactions.

Explain how you would engage with contractors to ensure lead quality and align on customer needs. Discuss the importance of collaboration and how sharing insights with contractors can enhance overall business outcomes.

Highlight essential skills such as strong communication, problem-solving, resilience, and adaptability. Provide examples of how these skills have been pivotal in your past roles and contribute significantly to sales success.

Articulate your passion for the renovation industry and your enthusiasm for joining a company with a strong mission. Share what excites you about Block's approach and how you believe you can contribute to its overall objectives and team culture.