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Roofing Operations Manager

Job Description

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.

The Opportunity

Our Kiteleys business is looking for a Roofing Operations Manager to join the Sydney team. For more than 60 years, the Kiteleys name has been synonymous in steel roofing. From its foundation in the Shoalhaven area in 1957, it has grown to serve clients ranging from individual homeowners to leading project home builders and industrial and commercial property developers throughout NSW.

Being in an Operations role with us, you’ll be supporting and managing the day-to-day operations, ensuring your team is focused on the delivery of exceptional performance. You’ll ensure our business plan objectives and targets are continually met.

What Will You Do?

As someone who is committed to the safety of their team and delivering on customer expectations you will be:

  • enhancing operations with the implementation and maintenance of improved workflows
  • undertaking project management and administrative tasks across a range internal projects/programs
  • monitoring and manage client incoming & outgoing correspondence (phone calls, voice mails & emails).
  • raising Work Orders for production, dispatching orders, freight organisation and invoicing.
  • implementation of process improvements and standardisation including automation, compliance, accuracy, and customer experience
  • liasing with regional counterparts to maximise utilisation of labour resources

More About You

Being a reliable and dedicated individual with a willingness to learn and develop yourself, you will also bring: 

  • exposure or interest in, working in a manufacturing environment
  • a positive attitude and a keen eye for detail
  • the ability to work in a fast-paced environment
  • experience in working with social housing projects is advantageous but not essential
  • a commitment to your own safety and wellbeing and care for others

Why BlueScope​

As we’re creating strength for the future through our people, products and solutions, BlueScope supports you to build your expertise within a safe and positive team environment. At BlueScope, you’ll:​

  • Learn and develop as you grow. Work alongside specialists and keep your skills and knowledge at the forefront of industry with our lifelong learning culture.​
  • Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.​
  • Build innovative products. Seek better, smarter ways to work, help develop sustainable solutions and make things happen.​
  • Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do. ​

We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and we encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.​ At BlueScope, we offer work-life flexibility through our B-flex program.

It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.” ​

Come and discover us at www.bluescope.com/auscareers​

Join us, creating strength for the future.

Applications close Thursday, 24th April 2025.

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What You Should Know About Roofing Operations Manager, BlueScope

Are you ready to take your career to the next level as a Roofing Operations Manager with BlueScope in beautiful Sydney, NSW? At BlueScope, we’re not just about steel; we’re about creating innovative solutions that support communities today and for the future. With over 16,500 team members across 15 countries, our people are our greatest asset. In this pivotal role, you'll be at the heart of our Kiteleys business, which has been a trusted name in steel roofing for over 60 years. You'll lead the day-to-day operations, ensuring that your team delivers exceptional performance while keeping safety at the forefront. Your responsibilities include enhancing our workflows, overseeing project management tasks, managing client communications, and ensuring our business goals are met efficiently. Do you thrive in fast-paced environments and have a keen eye for detail? We want dedicated individuals who are ready to learn and grow with us. With BlueScope, you’ll benefit from ongoing learning opportunities, a supportive work culture, and a chance to contribute to sustainable practices that matter to our communities. Join us as we strive for innovation and community strength with each roofing project we undertake, and experience a workplace where your efforts genuinely count. If you’re ready to make an impact and help us create smart solutions in steel, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Roofing Operations Manager Role at BlueScope
What are the primary responsibilities of a Roofing Operations Manager at BlueScope?

As the Roofing Operations Manager at BlueScope, your primary responsibilities include managing day-to-day operations, implementing improved workflows, handling project management tasks, and overseeing client communications. You'll also be responsible for raising work orders, coordinating production and dispatching, and collaborating with regional teams to optimize labor resource utilization.

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What qualifications are required for the Roofing Operations Manager position at BlueScope?

To become a Roofing Operations Manager at BlueScope, candidates are expected to have experience or interest in the manufacturing field, strong project management skills, and a commitment to safety. While experience in social housing projects is advantageous, it is not essential. A positive attitude and a detail-oriented mindset are key attributes that can help you excel in this role.

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How does BlueScope ensure a safe working environment for the Roofing Operations Manager and their team?

BlueScope prioritizes safety by fostering a culture of care and proactive measures. As a Roofing Operations Manager, you will be expected to lead by example, ensuring not only your safety but also the well-being of your team members. The company provides ongoing training and support to maintain a safe work environment, so everyone can thrive.

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What opportunities for growth exist for Roofing Operations Managers at BlueScope?

Roofing Operations Managers at BlueScope enjoy numerous opportunities for professional development. The company values lifelong learning and provides access to industry specialists, training programs, and resources to help you advance your skills and knowledge, ensuring you stay at the forefront of your career.

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What is the work culture like for a Roofing Operations Manager at BlueScope?

The work culture at BlueScope is inclusive and supportive, emphasizing the importance of teamwork and connection among employees. As a Roofing Operations Manager, you'll experience a positive environment where safety, well-being, and innovation are celebrated, allowing you to contribute effectively to meaningful projects.

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Common Interview Questions for Roofing Operations Manager
Can you describe your experience with managing operations in a manufacturing environment?

When answering this question, provide specific examples of your previous roles in operations management. Focus on projects you managed, improvements you implemented, and how you ensured efficiency and safety within the team. Highlight your ability to adapt to challenges in a manufacturing setting.

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How do you ensure that safety protocols are followed in your team?

Demonstrate your commitment to safety by discussing specific safety measures you've successfully implemented in the past. Share instances where you trained your team on safety standards and how you monitored adherence to these protocols effectively.

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What strategies do you use to improve operational efficiency?

Discuss your approach to assessing workflows and identifying bottlenecks in operations. Sharing specific methodologies, such as Lean or Six Sigma, can provide context. Talk about how you engage your team in continuous improvement initiatives to enhance efficiency.

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How do you manage client communications and expectations?

Explain your communication style and the tools you use to keep in touch with clients, such as regular updates and feedback loops. Share an example of how you effectively managed a client’s expectations during a challenging project, demonstrating your ability to build strong relationships.

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Describe a time you faced a challenge in your operations role and how you overcame it.

Use the STAR method (Situation, Task, Action, Result) to explain a specific challenge related to operations management. Emphasize the actions you took, the results you achieved, and what you learned from the experience.

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What experience do you have with project management in the roofing industry?

Provide examples of roofing projects you've managed, outlining your role, the objectives of the projects, and the outcomes. Detail the skills you used, such as budgeting, scheduling, and overseeing teams to ensure successful project execution.

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How do you handle team conflicts or disagreements?

Express your approach to conflict resolution, emphasizing communication and teamwork. Share an experience where you mediated a conflict, leading to a positive resolution and improved team dynamics.

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What role does customer feedback play in your operations management?

Discuss the importance of customer feedback in shaping operational decisions. Provide examples of how you've utilized feedback to drive improvements or changes within the team or projects.

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How do you keep yourself and your team motivated during challenging times?

Talk about the strategies you implement to maintain morale, such as recognition programs, team-building activities, or creating an inclusive culture. Present a specific instance where your motivation tactics positively impacted your team.

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Why do you want to work for BlueScope as a Roofing Operations Manager?

Share your passion for the roofing industry, along with your admiration for BlueScope's commitment to innovation and sustainability. Discuss how your values align with the company culture and how you envision contributing to their mission and goals.

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Since 1915 the steel industry has been an essential part of Australia and its economy. BlueScope's heritage traces back to the very beginning. Our history has always been in steelmaking - but the future lies in selling Australian innovation, tec...

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DATE POSTED
April 12, 2025

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