Xfinity Retail Sales Associate- New Castle

As an Xfinity Retail Sales Associate at Blufox Mobile, your primary responsibilities include presenting and selling Xfinity products and services to customers. You'll utilize your sales skills to upsell accounts, explain new features, and ensure excellent customer interactions to achieve high Net Promoter Scores.

Blufox Mobile prefers candidates with 2-5 years of sales experience, but it is not a strict requirement. If you have a high school diploma and are passionate about technology and customer service, we encourage you to apply regardless of your experience level.

Xfinity Retail Sales Associates at Blufox Mobile can expect aggressive hourly pay plus commissions, with expected earnings ranging between $18-35 per hour. Additionally, we offer benefits such as medical, dental, vision, a 401k plan, and paid training, as well as various opportunities for career advancement.

At Blufox Mobile, we support the growth of our Xfinity Retail Sales Associates through initiatives like the Blufox Raise Program, which provides automatic compensation increases, and the Blufox Milestone Program to reward and recognize top performances. We also offer opportunities for promotions and special trips for top achievers.

Absolutely! Customer service is a crucial part of the Xfinity Retail Sales Associate role at Blufox Mobile. You'll be expected to maintain a friendly and courteous attitude while interacting with customers, building positive relationships to enhance our public perception and achieve high customer satisfaction.

Key skills for an Xfinity Retail Sales Associate at Blufox Mobile include strong sales acumen, excellent communication skills, relationship management abilities, and a willingness to stay updated on the latest communication technologies to effectively meet customer needs and sales targets.

Xfinity Retail Sales Associates at Blufox Mobile should be flexible with their schedules, as the role requires the ability to work nights, weekends, and sometimes longer hours to accommodate customer needs and boost sales performance.

To effectively engage customers, I focus on active listening to understand their needs while providing tailored product recommendations. Building rapport is key, so I maintain a friendly demeanor and strive to create a welcoming environment where customers feel valued.

In my previous sales roles, I successfully implemented various sales techniques to exceed targets. This includes utilizing upselling strategies and maintaining strong customer relationships, which aligns perfectly with the responsibilities of an Xfinity Retail Sales Associate at Blufox Mobile.

I handle objections by addressing each concern thoughtfully. I empathize with the customer's perspective, clarify any misconceptions, and provide relevant information or alternatives that highlight the benefits of Xfinity products, ensuring they feel informed about their options.

To achieve high Net Promoter Scores, I prioritize exceptional customer service. This includes staying attentive to customer needs, following up post-sale to ensure satisfaction, and soliciting feedback to continually improve the customer experience.

I subscribe to industry newsletters, follow technology blogs, and participate in webinars. Staying current with the latest trends and product offerings allows me to provide informed recommendations and enhance my sales discussions with customers.

In a previous role, I assisted a customer with troubleshooting and resolving a technical issue even after they left the store. I followed up by calling them to ensure their problem was resolved, which reinforced their trust in the company and boosted their satisfaction.

Success for me is defined by not only meeting or exceeding sales targets but also by ensuring customers leave the store satisfied and informed. I strive to foster long-term relationships that lead to repeat business, enhancing both sales and customer loyalty.

I believe in fostering open communication and collaboration among team members. Sharing best practices, celebrating team achievements, and organizing team-building activities can strengthen our bond and drive collective success as an Xfinity Retail Sales Associate team.

I employ techniques such as summarizing the customer's needs, aligning the product benefits with those needs, and providing a compelling call-to-action. Effective closing also involves reinforcing trust and excitement about choosing Xfinity products.

I want to work for Blufox Mobile because of its strong commitment to employee growth and exceptional customer service. The opportunity to be part of a dynamic team, contribute to innovative communication solutions, and develop my sales skills in a supportive environment excites me.