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Receivables management

Company Description

About Bosch Global Business Services in Timișoara
Bosch Global Business Services has consolidated in Timișoara one of its largest global service centers delivering best-in-class services across all seven process lines, including accounting, finance, auditing, controlling, purchasing, logistics and HR. We’re on a mission to exceed customer expectations and continually elevate industry standards. Our colleagues contribute to this mission through their commitment in an environment where diversity is valued and where everyone can bring their own contribution.


Our promise to our colleagues is rock-solid: we grow together, we enjoy our work, and inspire each other. Join us and see the difference. Work #LikeABosch

Job Description

Main objective of the job:

  • Coordinates all commercial topics in line with customer requirements for top OEM/non-top OEM, Tier customers in an international environment.

Main attributions and responsibilities:

  • Collection and dispute management;
  • Allocation of deviations to GB and clarification of deviations;
  • Issue of credit/debit note for external customers; 
  • Invoices special revenue (including tooling, application and calibration costs, logistics);
  • Processes warranty claim credit notes;
  • Tracks and monitors sales targets and measurement of sales performance;
  • Analyses credit worthiness;
  • Calculates and Monitors credit responsibility for cross-GB customers (including decision for advance payment or delivery stop);
  • Supports cross-divisional receivables topics;
  • Supports creation and maintenance of customer master data;
  • Supports general/non project specific customer requirements (e.g. logistics).
  • Coordinates access and manages customer portals for Bosch users;
  • Customer price entry maintenance;
  • Reads, understands and applies the procedures from area of responsibility and other interdepartmental procedures, applicable within the company;
  • Fulfils any other tasks related to area of responsibility, as requested by direct superior.

Qualifications

  • Studies: University or High school Diploma;
  • Business fluent English;
  • Previous work experience in commercial/receivables environment;
  • Interested to work in: SAP (SD and FI module), MS Office (Excel) package;
  • Strong customer orientation;
  • Experience in working in/with an international team;
  • Interested in offering support for sales/commercial activities;
  • Reliable and efficient;
  • Willing to travel (1-2 weeks/quarter).

Additional Information

#LikeABosch Benefits:

 

Financial benefits:

  • Flexible benefits system – In addition to your salary, we provide 2700 RON/year through your benefits account, allowing reimbursements based on your preferences;
  • Meal tickets - A balanced diet includes at least one hot meal per day, therefore we offer you meal tickets with a value of 35 Ron;
  • The 13th salary - Your contribution to Bosch is valuable. Celebrate a successful year with the 13th salary, just in time for the winter holidays; 
  • Celebrate together - We Like to give presents to our Loved ones, therefore we offer you 300 Ron for Christmas and Easter. Your minor children will enjoy this benefit too, as they will also receive 300 Ron;
  • Loyalty bonus: We value your commitment and at 5 years you will receive 750 RON, at 10 years 1500 RON, and for every additional 5 years brings another 1500 RON. It’s our way of saying thank you for being part of our journey.
  • Language courses - A new language is key to a new world, so we invite you to learn languages in your free time and get a discount of up to 1200 RON/year (e.g.: two modules of 600 RON each). Please note that the discount is based on the certification that you have passed the specific module.
  • Referral bonuses - We build our teams on trust, so we encourage you to refer new candidates to us through our program: Recommend Bosch. For certain positions, we will honor you with an attractive bonus;
  • Relocation package - If you’re being recruited from more than 50 km away, we provide a standard relocation package of 500 Euro (conditions apply). This is a one-time fee, paid together with your first salary.
  • Life events celebration - Your family is growing while working at Bosch? We congratulate your newborn with a 5000 RON bonus; 
  • Unforeseen situations - In case of unfortunate events, we support you by offering you free days and financial support (handled on a case-by-case basis);
  • Discounts to our partners - We have a strong network in our community so we can offer you discounts to various businesses such as ISHO, Vodafone, and others.

Work-Life Balance:

  • Smart Work – Our working contracts are standardized to include the home office. Occasionally, you might be asked to come to the office (trainings, workshops, team events). Talk to your leader for more information.
  • Flex-time possibility - We care about your schedule, therefore we try to offer you flexible working hours, according to personal and business needs. Please discuss this with your leader.
  • Growing number of vacation days - Work-life balance is essential for us, therefore we offer you 1 more day of vacation for every 2 years you spend in Bosch. We start with 25 days.
  • Internal communities - You are welcome to become an active member of our internal communities: Trainers Community, Wellbeing Community, Quality Ambassadors, Project Management Ambassadors, IT Community, and many others;
  • Work from abroad: Do you want to work a few days from abroad? Our Smart Work concept allows you to work from outside Romania for up to 30 days per year. Conditions apply. Please contact HR for support.

Health and sport:

  • Medical subscription - We know how important health is, so you get a medical subscription through the Regina Maria network, paid by the company—extended package of medical tests, free or reduced ultrasounds, and consultations.
  • Sports benefits - Being active helps you in your personal and professional Life, so we encourage you to stay in shape by using the 7Card discount for Smartfit Studio; See also: flexible benefits;
  • Psychological counseling -Through the medical subscription, you can benefit from several free psychological counseling sessions at Clinicile Oana Nicolau and at a discounted price afterward.

Development:

  • Bookster- the road to self-improvement is paved by books. Borrow the books that interest you and your family through the Library that comes to your office (and your home).
  • Training and certifications -We believe in a Life-Long Learning approach, so we invite you to take part in technical and soft skills training delivered by our internal training team and through other methods.
  • Professional Development - Great opportunities to develop yourself within the company. Choose between different career paths: expert, project manager, or associates manager. Whether an upward or lateral move – we’ll be by your side.
  • Team-buildings - We organize yearly team-building activities for your department, so you get to know each other and build trust among your peers;
  • International Assignments - You can work on international projects with and in other Bosch Locations, as we have offices in more than 60 countries worldwide;
  • Diversity and multicultural mindset - More than 10 different nations are represented  and  several  Languages are spoken  by  our colleagues. Diversity Day is a special day dedicated to sharing our diverse cultural experiences.
What You Should Know About Receivables management, Bosch Group

Are you ready to take your career to the next level? Join Bosch Global Business Services in Timișoara as a Receivables Management expert where you'll play a critical role in streamlining commercial operations for both top OEM and Tier customers on an international scale. In this dynamic environment, you'll be handling tasks like collection and dispute management, confidently issuing credit/debit notes, and proactively tracking sales performance to ensure targets are not only met but exceeded. Your analytical skills will shine as you evaluate creditworthiness and manage customer master data. We're looking for someone with a keen interest in working with SAP (SD and FI modules) and MS Office, particularly Excel. You will be part of a diverse team and will engage with colleagues both locally and internationally. At Bosch, we believe in growing together as a team while inspiring each other day by day. Your commitment and customer orientation will be essential in supporting sales and commercial activities effectively. Join us and experience the unique Bosch spirit, where every voice matters and teamwork reigns supreme. Work #LikeABosch!

Frequently Asked Questions (FAQs) for Receivables management Role at Bosch Group
What are the main responsibilities of a Receivables Management professional at Bosch Global Business Services?

At Bosch Global Business Services, a Receivables Management expert is responsible for coordinating all commercial topics in line with customer requirements. This includes collection and dispute management, allocation of deviations, issuing credit/debit notes, and tracking sales performance. You will also analyze creditworthiness, manage customer portals, and support cross-divisional receivables topics.

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What qualifications do I need to apply for the Receivables Management position at Bosch in Timișoara?

To apply for the Receivables Management position at Bosch Global Business Services in Timișoara, candidates should hold at least a university or high school diploma and be business fluent in English. Prior experience in a commercial or receivables environment is essential, along with proficiency in SAP (SD and FI modules) and MS Office, particularly Excel.

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What does the work environment look like for Receivables Management roles at Bosch?

The work environment at Bosch Global Business Services for Receivables Management roles is dynamic and international. You will be collaborating with diverse colleagues who are passionate about exceeding customer expectations. The company fosters a culture where teamwork, learning, and personal growth are encouraged, making it an ideal place for those looking to develop their careers.

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Are there opportunities for career growth in Receivables Management at Bosch?

Yes, Bosch Global Business Services offers numerous opportunities for career growth within Receivables Management. Employees can choose different paths, such as becoming an expert, project manager, or associate manager. The company also emphasizes lifelong learning, providing access to training and certifications to enhance professional skill sets.

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What kind of benefits can one expect from working in Receivables Management at Bosch?

Employees in Receivables Management at Bosch enjoy a comprehensive benefits package, which includes financial perks like meal tickets, a 13th salary, and loyalty bonuses. Additionally, there are opportunities for personal development, flexible working arrangements, healthcare subscriptions, and even language courses, making it a well-rounded workplace.

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Common Interview Questions for Receivables management
Can you describe your experience in managing disputes in receivables?

When answering this question, it’s important to illustrate your problem-solving skills and attention to detail. Share specific examples of disputes you faced, how you approached them, the resolution process, and what the outcomes were. Highlight your ability to work collaboratively with customers to reach resolutions.

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What steps do you take to assess the creditworthiness of a customer?

Discuss the various factors you consider, such as financial statements, payment history, and credit reports. You might also want to mention how you use data analytics tools to support your assessments, showcasing your critical thinking and analytical skills specific to the Receivables Management position.

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How do you prioritize tasks in a fast-paced environment?

Share your time management strategies, such as creating to-do lists, setting urgent versus important tasks, and using software tools to help organize your workload. Providing a specific example of how you successfully prioritized tasks in the past will showcase your ability to make effective decisions under pressure.

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Describe a time when you successfully met a sales target.

Use the STAR method (Situation, Task, Action, Result) to articulate a specific instance where your efforts directly contributed to achieving a sales target. Highlight the strategies you employed and any data or metrics that demonstrate your success.

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What software tools do you find essential for Receivables Management?

Mention tools you are proficient in, such as SAP, MS Excel, and any CRM software. Discuss how you leverage these tools to streamline processes, manage customer data, and track performance effectively, showcasing your technical skills relevant to the position.

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How do you handle a situation where there is a discrepancy in an invoice?

Discuss your approach by first gathering all relevant information regarding the invoice. Explain how you communicate with the customer to clarify the discrepancies and how you work internally to resolve the issue. This shows your dedication to excellent customer service and your problem-solving abilities.

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In your opinion, what skills are most important for success in Receivables Management?

Highlight key skills such as strong analytical abilities, attention to detail, excellent communication, and customer service orientation. It might also be helpful to mention the importance of teamwork and collaboration in solving complex issues, aligning with Bosch’s values.

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Having a customer-focused approach is crucial. Can you give an example of this?

Share an instance where you went above and beyond to meet a customer's needs, emphasizing your commitment to service excellence. Discuss how this benefited the customer and reinforced their trust in your company, underlining the importance of a customer-centric mindset.

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What is your experience working in international teams?

Discuss your experience collaborating with colleagues from different countries or cultures, the challenges you faced, and how you overcame them. This demonstrates your ability to adapt and communicate effectively in diverse settings, which is essential for the Receivables Management role at Bosch.

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Are you comfortable with the possibility of travel for this position? What have been your previous experiences with work travel?

Be honest about your willingness to travel, as outlined in the job description. Share your previous travel experiences related to work, mentioning how these trips enhanced your professional relationships and understanding of international operations.

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Bosch is a global supplier of technology and services. Bosch specializes in consumer goods, industrial technology, and energy technology. It offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing...

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Full-time, hybrid
DATE POSTED
December 20, 2024

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