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Senior UX Consultant

Company Description

About Bosch Global Business Services in Timișoara

Bosch Global Business Services has consolidated in Timișoara one of its largest global service centers delivering best-in-class services across all seven process lines, including accounting, finance, auditing, controlling, purchasing, logistics and HR. We’re on a mission to exceed customer expectations and continually elevate industry standards. Our colleagues contribute to this mission through their commitment in an environment where diversity is valued and where everyone can bring their own contribution.

Our promise to our colleagues is rock-solid: we grow together, we enjoy our work and inspire each other. Join us and see the difference. Work #LikeABosch

Job Description

  • Coordinating improvement projects in close collaboration with the product owners, the internal IT department and domain experts in an international context 

  • Synthesizing design requirements and framework conditions based on UX research 

  • Creating information architectures, low- and high-fidelity prototypes, journey maps, service blueprints and business model canvases 

  • Business analysis and requirements engineering together with our MD (master data) Hub Team and other digitalization partners are part of the job 

  • Leading CIP and initiating digitalization and automation initiatives in the context of Bosch master data management and the S/4 HANA transformation for our GS/MDM2 department 

  • Communicating the value created to stakeholders within the Bosch Group 

Qualifications

  • Education: Diploma or Bachelor’s/Master’s degree in interaction design, information & communication design, software development or a comparable field of study 

  • Personality: Well-organized with outstanding analytical and conceptual skills, creative, communicative, customer- and team-oriented, highly motivated to push ideas from sketch note to reality 

  • Experience and know-how: 4-5 years of relevant professional experience in both UX and SW Development, proficiency with design tools such as Adobe CS, Figma, MIRO, Confluence) and related technologies 

  • Interests: Working in international cross-functional teams, design thinking and/or lean mindset,  

  • Languages: High level of English proficiency required, German is an additional asset 

Additional Information

Financial benefits:

  • Flexible benefits system – In addition to your salary, we provide 2700 RON/year through your benefits account, allowing reimbursements based on your preferences;
  • Meal tickets - A balanced diet includes at least one hot meal per day, therefore we offer you meal tickets with a value of 35 Ron;
  • The 13th salary - Your contribution to Bosch is valuable. Celebrate a successful year with the 13th salary, just in time for the winter holidays; 
  • Celebrate together - We Like to give presents to our Loved ones, therefore we offer you 300 Ron for Christmas and Easter. Your minor children will enjoy this benefit too, as they will also receive 300 Ron;
  • Loyalty bonus: We value your commitment and at 5 years you will receive 750 RON, at 10 years 1500 RON, and for every additional 5 years brings another 1500 RON. It’s our way of saying thank you for being part of our journey.
  • Language courses - A new language is key to a new world, so we invite you to learn languages in your free time and get a discount of up to 1200 RON/year (e.g.: two modules of 600 RON each). Please note that the discount is based on the certification that you have passed the specific module.
  • Referral bonuses - We build our teams on trust, so we encourage you to refer new candidates to us through our program: Recommend Bosch. For certain positions, we will honor you with an attractive bonus;
  • Relocation package - If you’re being recruited from more than 50 km away, we provide a standard relocation package of 2500 RON (conditions apply). This is a one-time fee, paid together with your first salary.
  • Life events celebration - Your family is growing while working at Bosch? We congratulate your newborn with a 5000 RON bonus; 
  • Unforeseen situations - In case of unfortunate events, we support you by offering you free days and financial support (handled on a case-by-case basis);
  • Discounts to our partners - We have a strong network in our community so we can offer you discounts to various businesses such as ISHO, Vodafone, and others.

Work-Life Balance:

  • Smart Work – Our working contracts are standardized to include the home office. Occasionally, you might be asked to come to the office (trainings, workshops, team events). Talk to your leader for more information.
  • Flex-time possibility - We care about your schedule, therefore we try to offer you flexible working hours, according to personal and business needs. Please discuss this with your leader.
  • Growing number of vacation days - Work-life balance is essential for us, therefore we offer you 1 more day of vacation for every 2 years you spend in Bosch. We start with 25 days.
  • Internal communities - You are welcome to become an active member of our internal communities: Trainers Community, Wellbeing Community, Quality Ambassadors, Project Management Ambassadors, IT Community, and many others;
  • Work from abroad: Do you want to work a few days from abroad? Our Smart Work concept allows you to work from outside Romania for up to 30 days per year. Conditions apply. Please contact HR for support.

Health and sport:

  • Medical subscription - We know how important health is, so you get a medical subscription through the Regina Maria network, paid by the company—extended package of medical tests, free or reduced ultrasounds, and consultations.
  • Sports benefits - Being active helps you in your personal and professional Life, so we encourage you to stay in shape by using the 7Card discount for Smartfit Studio; See also: flexible benefits;
  • Psychological counseling -Through the medical subscription, you can benefit from several free psychological counseling sessions at Clinicile Oana Nicolau and at a discounted price afterward.

Development:

  • Bookster- the road to self-improvement is paved by books. Borrow the books that interest you and your family through the Library that comes to your office (and your home).
  • Training and certifications -We believe in a Life-Long Learning approach, so we invite you to take part in technical and soft skills training delivered by our internal training team and through other methods.
  • Professional Development - Great opportunities to develop yourself within the company. Choose between different career paths: expert, project manager, or associates manager. Whether an upward or lateral move – we’ll be by your side.
  • Team-buildings - We organize yearly team-building activities for your department, so you get to know each other and build trust among your peers;
  • International Assignments - You can work on international projects with and in other Bosch Locations, as we have offices in more than 60 countries worldwide;
  • Diversity and multicultural mindset - More than 10 different nations are represented  and  several  Languages are spoken  by  our colleagues. Diversity Day is a special day dedicated to sharing our diverse cultural experiences.
What You Should Know About Senior UX Consultant, Bosch Group

As a Senior UX Consultant at Bosch Global Business Services in Timișoara, you'll be at the forefront of transforming user experiences in a vibrant, collaborative environment. Here, your role isn't just about creating designs; it's about leading the charge in UX improvement projects while working closely with product owners and IT experts across international borders. Imagine synthesizing insights from exhaustive UX research into information architectures and prototypes that enhance our innovative products. You’ll be facilitating design thinking workshops, crafting journey maps, and diving deep into business analysis to ensure that our user-centric designs meet real-world needs. With over 4-5 years of experience in UX and software development, you'll leverage your expertise in tools like Adobe CS and Figma to drive impactful strategies and initiatives in our Master Data management and automation projects as part of the S/4 HANA transformation. This role is perfect for someone who thrives in a dynamic environment where creativity meets data-driven decisions. If you're eager to communicate the value of UX design to stakeholders and collaborate with cross-functional teams, we're excited for you to join our Bosch family. Here at Bosch, we value not just your contributions but also your growth. Let’s work together to inspire change and make a difference in the world of technology and design!

Frequently Asked Questions (FAQs) for Senior UX Consultant Role at Bosch Group
What are the key responsibilities of a Senior UX Consultant at Bosch Global Business Services?

As a Senior UX Consultant at Bosch Global Business Services, your main responsibilities will include coordinating improvement projects in collaboration with product owners and IT departments, synthesizing design requirements from UX research, and creating essential design artifacts like prototypes and journey maps. Additionally, you will be deeply involved in business analysis with the Master Data Hub team and lead initiatives aimed at enhancing digitalization and automation throughout our processes.

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What qualifications are required for the Senior UX Consultant role at Bosch Global Business Services?

To be a successful Senior UX Consultant at Bosch Global Business Services, you should possess a diploma or degree in interaction design, software development, or a similar field. You will also need 4-5 years of professional experience in UX and software development, showcasing your skills in design tools such as Figma and Adobe CS. Proficiency in English is required, with German being an additional asset that could be beneficial in this international setting.

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How does Bosch Global Business Services support career development for Senior UX Consultants?

Bosch Global Business Services emphasizes continuous learning and professional development for Senior UX Consultants. You’ll have access to various internal training sessions, the opportunity to take on international assignments, and pathways for career advancement—whether you prefer to grow vertically or laterally. The company also supports participation in diverse projects that foster skill enhancement, making your growth an integral part of your journey with Bosch.

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What are the working conditions like for a Senior UX Consultant at Bosch Global Business Services in Timișoara?

At Bosch Global Business Services, Senior UX Consultants enjoy a flexible work environment, including the possibility of remote work and flexible working hours. The company recognizes the importance of work-life balance, offering generous vacation days that increase with tenure, as well as smart work options allowing you to work from abroad for a limited number of days each year. This ensures that you have the flexibility to manage your professional and personal life effectively.

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What benefits can I expect as a Senior UX Consultant at Bosch Global Business Services?

As a Senior UX Consultant at Bosch Global Business Services, you can expect a comprehensive benefits package, including a flexible benefits system, meal tickets, and a 13th salary. Additionally, there are bonuses for loyalty, financial support during unforeseen situations, and access to health and sports benefits. The company also fosters personal growth through language courses and a supportive environment for family milestones.

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Common Interview Questions for Senior UX Consultant
Can you describe your UX design process?

When discussing your UX design process, it's important to emphasize a user-centric approach. Start by mentioning how you conduct user research to understand the needs and pain points of users. Follow this with how you analyze the data collected to create user personas, journey maps, and wireframes. Highlight your proficiency with design tools and how you iterate on feedback through prototyping. Closing with your collaboration with stakeholders demonstrates your commitment to aligning design decisions with business goals.

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What experience do you have working with cross-functional teams?

Discuss your collaborative experiences in previous projects where you played a pivotal role in ensuring that the UX design aligns with both product and technical requirements. Share specific examples of how you navigated differences in perspectives among team members, and how that led to better outcomes. Emphasizing your adaptability and communication skills will underscore your capability to thrive in a cross-functional team environment.

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How do you handle conflicting feedback from stakeholders?

It’s essential to demonstrate your diplomatic skills by explaining how you approach conflicting feedback. Start by actively listening to all viewpoints and ensuring everyone feels heard. Then, assess the feedback against user data and your design principles. Propose a collaborative discussion to align on a consensus or compromise, showcasing your focus on the user experience as the ultimate priority in resolving conflicts.

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What tools do you prefer for prototyping and why?

Identify the tools you are most proficient with, such as Figma or Adobe XD, and explain why you prefer them. Discuss their features that facilitate collaboration or user testing in your design process. For example, you could highlight how Figma's real-time collaboration features enhance teamwork and allow for immediate feedback, thus speeding up the iteration process.

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Can you share a challenging project you worked on and how you overcame obstacles?

Choose a project where you encountered specific challenges, such as tight deadlines or complex user needs. Discuss the steps you took to address these challenges—whether it was prioritizing tasks, innovating solutions, or experimenting with new design approaches. Highlight how your resilience and problem-solving skills led to successful project outcomes, emphasizing lessons learned and how they shaped your professional growth.

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How do you stay updated with the latest trends in UX design?

Illustrate your commitment to continuous learning by mentioning resources you regularly follow, such as UX blogs, webinars, or industry conferences. You might highlight specific thought leaders or influential design communities you engage with. Additionally, mentioning any recent workshops or courses you have taken reinforces your proactive approach to keeping your skills sharp and relevant.

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What metrics do you consider important when measuring the success of a UX design?

Discuss a mix of qualitative and quantitative metrics, such as user satisfaction scores, task completion rates, and usability testing feedback. Explain how these metrics guide your design decisions and iteration cycles. Highlight your familiarity with analytics tools that help track user interactions and how they inform design adjustments to enhance overall user experience.

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Describe a time when you had to advocate for a user-centered approach in a project.

Share an instance where you faced resistance to a user-centered design recommendation. Explain how you gathered data or user feedback to present a convincing case to stakeholders, ensuring the voice of the user was appropriately represented. Your ability to articulate the benefits of a user-centered approach for achieving business objectives solidifies your role as an advocate for users.

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How do you prioritize your tasks when working on multiple projects?

Explaining your task prioritization methods can highlight your organizational skills. Discuss how you assess project timelines, stakeholder needs, and impact on user experience to determine priorities. You could also mention tools or methodologies (like Kanban or Scrum) you use to manage your workload effectively, showcasing your commitment to clear communication and timely delivery.

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What do you think is the most important aspect of UX design?

Emphasize that a keen understanding of user needs and behaviors is paramount in UX design. Discuss how empathy for users drives your design process, and how aligning design outcomes with user satisfaction ultimately benefits businesses as well. Mention real-world examples where focusing on the user experience significantly improved a product's reception.

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Bosch is a global supplier of technology and services. Bosch specializes in consumer goods, industrial technology, and energy technology. It offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing...

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DATE POSTED
April 11, 2025

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