Cocktail Server - job 1 of 3

As a Cocktail Server at Boyd Gaming Corporation, your primary responsibilities include greeting and serving beverages to guests in various environments such as lounges, restaurants, and gaming areas. You'll circulate throughout your assigned work station, taking drink orders and delivering them while ensuring exceptional customer service throughout the shift.

To apply for the Cocktail Server position at Boyd Gaming Corporation, you need to be at least 21 years of age and have preferably six months of related experience. Excellent customer service skills are essential, as is the ability to walk and carry trays weighing up to 10 pounds for the duration of your shift.

Cocktail Servers at Boyd Gaming Corporation receive compensation ranging from $9.00 to $10.65 per hour, plus gratuity. This structure allows our servers to earn a competitive wage while providing excellent service to guests.

As a Cocktail Server at Boyd Gaming Corporation, you can expect a lively and fast-paced work environment. You'll interact with a diverse clientele in various settings including lounges and gaming areas, all while being part of a supportive team that values hard work and excellent service.

Yes, Boyd Gaming Corporation offers benefits to Cocktail Servers, which can include health benefits, employee discounts, and ongoing training opportunities. To learn more about the full range of benefits available, please refer to our employee benefits documentation.

When answering this question, share a specific example that highlights your ability to engage with guests, resolve issues, and create a positive experience. Focus on your actions and the outcome, emphasizing how your service contributed to customer satisfaction.

Explain your organizational skills and methods for prioritizing orders. Mention the importance of effective communication with the bar staff and staying attentive to guests’ needs to ensure timely service without compromising quality.

Discuss the importance of listening to the customer, acknowledging their concern, and providing a solution, such as replacing the drink or offering a different option. Highlight your commitment to maintaining a positive guest experience.

You can mention techniques you use to memorize orders, such as repeating them back to guests or writing them down. Emphasize your attention to detail and the strategies you apply to minimize mistakes.

Talk about your approach to engaging with guests, asking open-ended questions, and being proactive in service. Discuss your understanding of the role in enhancing their overall experience through friendly and attentive service.

Mention your ability to stay active and balanced while managing a full tray of drinks. Share your strategies for maintaining stamina and focus throughout your shifts.

Discuss your routine for keeping your workspace tidy, checking for empty glasses or messes, and assisting colleagues to ensure that everyone has a smooth service experience.

Talk about your commitment to continuous learning, such as attending training sessions or doing personal research. Explain how this knowledge helps you make recommendations to guests.

Provide an example of a time when you collaborated effectively with co-workers to ensure services ran smoothly. Highlight your communication skills and team spirit.

Express your enthusiasm for the hospitality industry and your admiration for Boyd Gaming Corporation's reputation. Mention how you align with their values and want to contribute to their commitment to excellent service.