FOOD SERVER -STAR CLUB (PART TIME)

As a Food Server at Boyd Gaming Corporation, specifically in the Star Club, your main responsibilities include greeting guests promptly, taking and serving drink orders, maintaining the cleanliness of tables, and ensuring that guests have everything they need throughout their dining experience. You'll also be required to monitor alcohol consumption responsibly and provide a personal touch to enhance guest satisfaction.

To qualify for the Food Server position at Boyd Gaming Corporation, you should have prior experience in food service, ideally one to two years. You'll need to be at least 21 years old and possess a valid driver's and gaming license. Additionally, you must be able to read and write in English to communicate effectively with your team and guests.

As a Food Server at Boyd Gaming Corporation, you'll undergo training that includes job-specific skills and customer service best practices. This will involve a successful completion of a TIPS training class for responsible alcohol service. You'll also learn about our Sequence of Service to ensure you're prepared to provide the best possible service to our guests.

The work schedule for a Food Server at Boyd Gaming Corporation is flexible. You may be assigned shifts during evenings, weekends, and holidays. This flexibility allows you to balance your work with personal commitments while contributing to a dynamic team environment.

Absolutely! Working as a Food Server at Boyd Gaming Corporation can lead to various career advancement opportunities within the hospitality and gaming sector. With experience and dedication, you can explore roles in management, specialized service positions, or even transition into other areas of the business.

To ensure excellent service as a Food Server, I would focus on the Sequence of Service, greeting guests warmly and promptly, being attentive to their needs, and proactively checking in to refill drinks and anticipate requests. Listening to guests and addressing their concerns is also vital in creating a positive experience.

In a previous role, I encountered a customer who was unhappy with their order. I calmly listened to their concerns, apologized for the inconvenience, and offered a replacement or alternative option. By remaining professional and solution-oriented, I was able to turn the situation around and satisfy the customer.

I thrive in team environments and understand the importance of collaborating with colleagues for smooth service. In my previous roles, I regularly communicated with kitchen staff and fellow servers to ensure we met our guests' needs efficiently and effectively.

During busy shifts, I prioritize tasks by focusing on immediate guest needs, such as taking orders and serving food, while also keeping an eye on table maintenance. I stay organized by making quick mental notes of what needs to be done and utilizing teamwork to delegate tasks when necessary.

I want to work as a Food Server at Boyd Gaming Corporation because I admire the company's commitment to providing excellent service and creating memorable experiences for guests. I am passionate about hospitality and believe that my skills can contribute positively to the Star Club's exceptional reputation.

If I'm unsure how to handle a guest's request, I would approach my supervisor or a fellow team member for guidance. It's essential to remain transparent and return to the guest with an informed response, ensuring that we address their needs effectively and uphold service quality.

During peak hours, I stay calm and focused by taking deep breaths and maintaining a positive attitude. I try to break down my tasks and remain organized, prioritizing the most urgent ones while keeping communication open with my team to ensure we support each other.

My approach to maintaining cleanliness includes constantly checking the dining area for any mess and promptly clearing tables after guests leave. I also pay attention to side stations, ensuring they are stocked and tidy throughout the service to provide a pleasant environment for our guests.

To meet liquor service regulations, I always ensure that I am aware of the age of my guests and observe their alcohol consumption. Completing the TIPS training class has provided me with the necessary guidelines, and I remain vigilant during service to promote responsible drinking.

I believe my strong interpersonal skills, attention to detail, and genuine passion for hospitality make me a great Food Server. I prioritize creating a welcoming and enjoyable experience for every guest while also being adaptable and ready to address challenges in a fast-paced environment.