Job details

Customer Support Specialist - Manufacturing

As a Customer Support Specialist – Manufacturing, you will support customers through inquiries, order processing, and resolving concerns to ensure satisfaction. The role requires interaction and collaboration across departments to meet customer needs.

Skills

Proficient computer skills.
Familiarity with Microsoft Office products.
Knowledge of manufacturing processes.

Responsibilities

Act as primary contact for customer requests via telephone or email.
Process orders and analyze requests for information.
Create and manage customer quotations.
Coordinate with sales and other departments to satisfy customer orders.
Update internal systems with detailed notes from customer interactions.

Education

Bachelor's Degree in Business or related field.
7+ years of experience in Customer Service.

Benefits

Health insurance
Retirement plan
Paid time off

To read the complete job description, please click on the ‘Apply’ button

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By Brennan Industries

Brennan offers over 50,000 of the most extraordinary hydraulic, pneumatic and instrumentation fittings, adapters and accessories available anywhere in the world today. These include a wide choice of fitting types such as tube, O-ring face seal, in...

3 jobs

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FUNDING

Other

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Machinery Manufacturing

TEAM SIZE