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Principal Architect, IT Bill To Revenue

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

We are looking for a strategic and results-driven Principal Architect, IT Bill to Revenue with extensive expertise in telecommunications billing systems, revenue recognition and financial operations to join our growing team! You will work to streamline accounts receivable, revenue journaling, and revenue recognition while ensuring compliance with complex federal, state, and industry regulations. You will manage traceability and fidelity for large-scale billing migrations, ensuring minimal variance in bill-to-bill comparison and reconciliation of invoicing to revenue reporting. He/she will drive Billing/CRM/Product Catalog integration with a strong focus on innovation and process efficiency. In this role, you will ensure stakeholder alignment and architectural consensus across finance, accounting, IT and broader cross-functional teams. You will provide guidance for data architecture and data modeling while delivering actionable insights, ensuring end to end traceability, and enhancing accuracy, scalability and operational efficiency. You will also give guidance for data and system architecture to enable revenue reporting spanning customer segmentation, product hierarchy, and regulatory reporting for federal, state entities.

This role emphasizes a balance of technical leadership, strategic alignment, and collaborative influence to drive success in a highly dynamic and regulated telecommunications environment. It also integrates modern methodologies like agile architecture support and platform normalization to ensure a forward-looking approach.

As Principal Architect, IT Bill to Revenue, your duties & responsibilities will include:

  • Billing, Payment, and Mediation Platform Leadership:
    • Provide strategic direction for Telco Billing, Payment, and Mediation Platforms, aligning technology solutions with business objectives.
    • Strategize on critical business needs, identify deficiencies and potential opportunities, develop innovative, cost-effective solutions for increased revenue and improved customer experience.
  • Billing Systems Design and Integration
    • Architect end-to-end solutions for billing systems, ensuring seamless integration with upstream systems such as product catalog, ordering platforms and downstream systems such as tax applications, general ledger and revenue receivables
    • Optimize catalog structures across ordering and billing platforms to streamline workflows and enhance data accuracy
    • Establish scalable and flexible frameworks for managing diverse customer segments, product lines, and pricing structures
  • Complex Billing Migration and Modernization
    • Lead large-scale billing system migrations, ensuring zero revenue leakage and robust bill-to-bill analysis throughout transitions
    • Develop tools and frameworks to manage fidelity and traceability across legacy and modernized systems
    • Leverage cloud-based and next-gen technologies to future-proof billing and revenue architectures
  • Data Architecture and Reconciliation
    • Provide guidance to development teams to align data structures across platforms to enhance data integrity and facilitate accurate revenue recognition
    • Lead reconciliation processes between invoicing and revenue reporting, ensuring traceability and fidelity for all transactions
    • Build robust frameworks to track regulated/non-regulated revenue, affiliate/non-affiliate transactions, and federal/state subsidies
  • Revenue Management and Compliance
    • Oversee the alignment between billing and revenue reporting systems to conform with ASC 606 and GAAP standards, ensuring all revenue recognition processes meet management reporting, external reporting, regulatory reporting and audit requirements
    • Develop and maintain reporting frameworks to support federal/state subsidy audits and compliance needs
    • Optimize accounts receivable processes and implement automated journaling solutions for better transparency and efficiency
  • Agile Support and Delivery
    • Collaborate with agile delivery teams to ensure architectural alignment with iterative design and implementation cycles
    • Support cross-functional teams with detailed technical designs, enhancing speed-to-market while maintaining compliance and quality
  • Stakeholder Management and Consensus Building
    • Serve as the lead architect between technical teams, finance, accounting, and regulatory stakeholders to align business goals with technical execution
    • Drive stakeholder alignment through influence, negotiation, and consensus-building strategies
    • Deliver presentations to executive leadership, providing clear insights into billing system performance, revenue traceability, and compliance metrics
  • Continuous Improvement and Optimization
    • Identify opportunities to enhance the efficiency of billing-to-revenue workflows and streamline customer touchpoints
    • Monitor and optimize data flows between CRM, product catalog, billing systems and General Ledger to minimize operational bottlenecks
    • Foster innovation by implementing emerging technologies such as AI-driven reconciliation tools and predictive analytics for revenue forecasting

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

  • Bachelor’s degree in information technology, Computer Science, or a related field. Master’s degree preferred
  • Extensive experience (10+ years) in delivering OSS, BSS solutions for Telecommunications industry
  • Extensive experience in Billing, Payment, and Revenue Recognition for North American Telco
  • Extensive experience in managing large-scale system migrations and technology transformations Had played critical role in at least 2-3 large scale billing and/or revenue migrations
  • Strong understanding of North American Telco products, regulatory framework, revenue recognition rules and reporting framework.
  • Strong negotiation, influencing, and consensus-building skills
  • Agile thinking with a proactive and results-oriented mindset. Prior working experience with Atlassian tools, including JIRA, Confluence
  • Led end to end architecture, functional requirement, application development, and systems integration

BONUS PONINTS FOR:

  • Billing Systems: SAP BRIM, Amdocs, Oracle BRM, CSG Systems
  • Revenue & Compliance Standards: ASC 606, GAAP, SOX
  • Data Management: SQL, Look ML, ETL Pipelines, Data Modeling & Data Enrichment
  • Analytics Platforms: Google Cloud Platform & Big Query, AWS Redshift
  • Reporting & Analytics Tools: GCP Looker, Power BI, Oracle Hyperion, Tableau, Qlik

 

#LI-SS1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

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What You Should Know About Principal Architect, IT Bill To Revenue, Brightspeed

Join Brightspeed as a Principal Architect, IT Bill to Revenue and play a pivotal role in revolutionizing the way we provide internet services! Located in the heart of Charlotte, NC, Brightspeed is on a mission to deliver fast and reliable internet, especially to communities that have been traditionally underserved. In this exciting position, you will utilize your extensive knowledge of telecommunications billing systems, revenue recognition, and financial operations to drive innovation and efficiency. You'll lead the charge in optimizing accounts receivable, ensuring seamless billing migrations, and working collaboratively with our dynamic teams to ensure compliance with complex regulations. Your strategic outlook will help shape the architecture for billing and revenue management while delivering actionable insights to enhance our operational efficiency. This role isn't just about technology; it's about alignment and consensus among various teams, including finance, accounting, and IT. If you enjoy a fast-paced environment and are eager to spearhead modernization efforts for billing through agile methodologies and innovative solutions, we welcome your expertise at Brightspeed. Be prepared to influence and negotiate with stakeholders, present to executive leadership, and drive continuous improvement in our revenue systems. If you're passionate about making a real difference in the broadband space and helping us shape an exceptional customer experience, this is the opportunity for you!

Frequently Asked Questions (FAQs) for Principal Architect, IT Bill To Revenue Role at Brightspeed
What are the main responsibilities of the Principal Architect, IT Bill to Revenue at Brightspeed?

As the Principal Architect, IT Bill to Revenue at Brightspeed, your primary responsibilities include leading strategic direction for billing, payment, and mediation platforms. You'll also be responsible for designing seamless billing system integrations, managing large-scale migrations, and ensuring compliance with regulations like ASC 606 and GAAP. Your role will emphasize building frameworks for accurate revenue recognition while collaborating with cross-functional teams to enhance overall operational efficiency.

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What qualifications are required for the Principal Architect, IT Bill to Revenue position at Brightspeed?

To excel in the Principal Architect, IT Bill to Revenue role at Brightspeed, candidates should possess a Bachelor's degree in Information Technology, Computer Science, or a related field, with a preference for a Master's degree. A minimum of 10 years of experience in delivering OSS/BSS solutions in the telecommunications industry is essential, along with a strong background in billing systems and revenue management specific to the North American Telco market.

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How does the Principal Architect, IT Bill to Revenue contribute to process improvement at Brightspeed?

In the Principal Architect, IT Bill to Revenue role at Brightspeed, you play a crucial role in driving continuous improvement in billing workflows. You will leverage modern technologies and frameworks to identify inefficiencies in the billing-to-revenue processes, streamline customer touchpoints, and enhance data accuracy. Your insights will foster innovation in processes, enabling better alignment with business objectives and customer expectations.

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What technologies and tools should the Principal Architect, IT Bill to Revenue at Brightspeed be familiar with?

The ideal candidate for the Principal Architect, IT Bill to Revenue position at Brightspeed should have a solid understanding of various billing systems, including SAP BRIM, Amdocs, and Oracle BRM. Familiarity with revenue compliance standards like ASC 606 and GAAP, data management tools, and analytics platforms such as Google Cloud Platform and AWS Redshift is also essential for effectively managing complex billing architectures.

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What is Brightspeed's approach to team collaboration for the Principal Architect, IT Bill to Revenue?

At Brightspeed, we prioritize collaboration across teams, particularly for the Principal Architect, IT Bill to Revenue role. You will work closely with finance, accounting, IT, and product teams to align technical execution with business strategies. Regular interactions with stakeholders will be encouraged to drive consensus and ensure that all billing and revenue solutions meet compliance standards while enhancing customer experiences.

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Common Interview Questions for Principal Architect, IT Bill To Revenue
Can you describe your experience with billing systems and how it relates to the Principal Architect, IT Bill to Revenue role?

To answer this question effectively, highlight specific projects you've worked on in the telecommunications sector where you managed billing systems. Discuss your understanding of revenue recognition, compliance with financial regulations, and any migrations you have led, emphasizing how these experiences align with the responsibilities outlined in the Principal Architect position at Brightspeed.

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How do you ensure compliance with revenue recognition standards such as ASC 606?

In responding to this question, share your knowledge of ASC 606 and its implications for revenue reporting. Discuss your approach to aligning billing and finance systems to ensure compliance, including the development of reporting frameworks, reconciliation processes, and how you've implemented checks to maintain accuracy in revenue recognition.

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What strategies do you use for stakeholder management and consensus building in complex projects?

For this question, illustrate your negotiation and influencing skills by providing examples of past experiences. Talk about how you have facilitated discussions among diverse teams, used data to support your recommendations, and the methods you employed to maintain alignment across stakeholders in your previous roles.

Join Rise to see the full answer
Can you give an example of a large-scale billing migration you have led?

Describe a specific billing migration project where you played a crucial role. Detail the challenges faced, the strategies implemented to ensure zero revenue leakage, and how you managed data integrity and reconciliation during the transition. Highlight any technological tools or methodologies used to facilitate the migration successfully.

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What modern technologies do you think are important in the evolution of billing systems?

Discuss your knowledge of emerging technologies such as cloud computing, AI-driven tools, and predictive analytics in the context of billing systems. Share your thoughts on how these innovations can enhance compliance, accuracy, and operational efficiency in the revenue cycle, referencing their relevance for Brightspeed's future direction.

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How do you keep yourself updated on industry trends and regulatory changes?

In your response, emphasize your commitment to continuous learning. Talk about subscribing to industry publications, attending relevant conferences, or being part of professional organizations. Highlight any specific instances where you've adapted strategies in your previous roles based on recent regulatory developments or industry trends.

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Describe how you approach data architecture and reconciliation in your projects.

To address this question, explain your methods for building robust data architectures that ensure the integrity and traceability of billing data. Provide examples of how you have led reconciliation processes between invoicing and revenue reporting, ensuring compliance with both internal and external auditing standards throughout your career.

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What role does cross-functional collaboration play in making billing and revenue systems more efficient?

Elaborate on the importance of cross-functional collaboration in enhancing billing and revenue operations. Use examples to show how you've effectively worked with diverse teams, including finance, IT, and operations, to streamline processes, resolve issues, and drive collective improvements in customer experiences.

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How do you ensure the scalability and flexibility of billing systems for diverse customer segments?

Discuss your approach to designing scalable architectures that accommodate various customer segments and product lines. Provide examples from your experience where you optimized catalog structures or developed flexible frameworks that improved operational efficiency while adapting to market changes.

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What techniques do you employ to identify opportunities for process improvement in billing-to-revenue workflows?

In your answer, highlight specific methods you've used to analyze workflows, such as process mapping, data analysis, or feedback loops from customers/stakeholders. Share examples of improvements you've implemented in past roles that have led to better transparency, efficiency, and outcomes in billing and revenue management.

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Building a future where more communities can benefit from a more connected life. "Internet Equals Opportunity." We’re Brightspeed, a brand-new internet provider on a mission to bring more connectivity to America. We believe where you choose to ca...

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Full-time, hybrid
DATE POSTED
January 11, 2025

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