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Enhancement Manager

At BrightView, the best teams are created and maintained here.  If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest.  We’re looking for an Enhancement Manager. Can you picture yourself here?

Here’s what you’d do:

The Enhancement Manager (EM) schedules and directs personnel and resources towards providing quality, cost-effective enhancement services to clients. EMs also support the Account Manager(s) in estimating, design and client meetings as needed as well as sell enhancement services to clients, with or without base maintenance contracts, on their own. The EM will oversee a commercial landscape portfolio and multiple service teams.  The EM will be responsible for training and developing these individuals by providing day-to-day operational scheduling and guidance.  

You’d be responsible for:

  • Understanding client needs via regular communication with the Account Manager(s)
  • Managing all landscape enhancement services, including the coordination of all materials, people, equipment and subcontractors required to produce quality work
  • Inspecting properties prior to scheduled service in order to properly prepare a specific action plan for service
  • Understanding irrigation systems, identify necessary repairs or adjustments, and communicate recommendations to the appropriate party
  • After services, monitoring all aspects of the landscape and identify insect or disease problems
  • As necessary, performing hands-on work with crews to meet work and scheduling demands
  • Implementing and enforcing BrightView policies and procedures related to proper upkeep and maintenance, storage, use, and training required for branch equipment
  • Working with the Branch Manager to identify staffing needs, hire new crew, and prepare daily crew schedules
  • Ensuring proper paperwork is completed for all employee changes and hires
  • Communicating with, counsel, train, discipline, review, and develop growth plan for employees
  • Hands-on training and supporting of crew members, including proper operation of equipment, pruning techniques, safety, and quality standards
  • Focusing on safety and monitor safety records
  • Maintaining and managing all required administrative systems, including but not limited to time sheets, job databases, and service schedules
  • Ordering materials as needed and monitor costs and deliveries
  • Requesting purchase orders and use in accordance with company guidelines  
  • Assisting the Branch Manager in the performance of enhancement sales tasks as required

 You might be a good fit if you have:

  • A minimum of a 2 year degree in a business related field or equivalent experience required
  • Minimum of 3 years of prior customer service, management, and leadership experience within an organization, the landscaping industry or local marketplace, including at least 1 year supervisory experience
  • Obtain and maintain a PLANET Certification (Installation of Hard and Softscapes)

Here’s what to know about working here:

Here at BrightView, we’re as passionate about caring for our clients as we are about caring for each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home. 

If you’re looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.

Growing Everyday

Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like:

  • Paid time off
  • Health and wellness coverage
  • 401k savings plan

Start Your Bright New Career Journey

 

BrightView is an Equal Employment Opportunity and E-Verify Employer.

 

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Enhancement Manager, BrightView Landscape Services

At BrightView, we take great pride in our ability to build top-notch teams and make a real difference in people's careers. If you're on the hunt for a role that allows you to thrive, we want you to join us as an Enhancement Manager. In this pivotal role, you’ll be in charge of managing personnel and resources to deliver cost-effective enhancement services to our clients, all while leading a dedicated team within a commercial landscape portfolio. Your day-to-day will involve regular communication with Account Managers, understanding client needs, and orchestrating various landscape improvement services. Moreover, you’ll inspect properties to draft tailored action plans while also diving into hands-on work alongside your crew to meet scheduling demands. This isn't just about task management; it involves the ongoing training and growth of your team, ensuring they operate safely and efficiently, all while adhering to industry standards. Collaborating with the Branch Manager to identify staffing needs will also fall under your wing. BrightView is known not only for being the leading landscape service provider but also for our commitment to our employees’ well-being and growth. So, if you’re ready to be part of a dynamic team where your skills will be valued, come start your journey with us, and let’s grow together!

Frequently Asked Questions (FAQs) for Enhancement Manager Role at BrightView Landscape Services
What are the responsibilities of an Enhancement Manager at BrightView?

As an Enhancement Manager at BrightView, your responsibilities will include managing landscape enhancement services, coordinating materials, equipment, and personnel, as well as developing action plans to meet client needs. You'll also oversee training and supporting your team and ensure compliance with safety standards and company policies.

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What qualifications do I need to become an Enhancement Manager at BrightView?

To qualify for the Enhancement Manager position at BrightView, you should have a minimum of a 2-year degree in a business-related field or equivalent experience, coupled with at least 3 years of prior customer service, management, and supervisory experience, especially within the landscaping industry.

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How does BrightView support its Enhancement Managers in terms of training and development?

BrightView is committed to your ongoing growth as an Enhancement Manager. This includes providing hands-on training to support your team in equipment operation and safety standards, as well as opportunities for personal development within our inclusive and supportive environment.

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What can I expect in terms of benefits as an Enhancement Manager at BrightView?

As an Enhancement Manager at BrightView, you can expect a competitive salary along with a comprehensive benefits package that may include paid time off, health and wellness coverage, and a 401k savings plan.

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How can I succeed in the Enhancement Manager role at BrightView?

To succeed as an Enhancement Manager at BrightView, focus on developing strong relationships with your team and clients, understanding their needs, staying organized with service schedules, and maintaining a commitment to safety and quality to drive successful projects.

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Common Interview Questions for Enhancement Manager
Can you describe a time when you successfully managed a team in a landscaping project?

Highlight your leadership skills by describing a specific project, focusing on the coordination of tasks, handling challenges, and how your team achieved the desired outcome.

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How do you prioritize tasks and manage resources effectively as an Enhancement Manager?

Discuss your approach to assessing project needs, setting priorities based on client demands, and efficiently allocating resources while staying on schedule.

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What strategies do you employ to ensure client satisfaction?

Emphasize proactive communication, assessing client needs regularly, and providing tailored solutions that exceed their expectations.

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How would you handle a conflict with a team member?

Explain your approach to conflict resolution, focusing on open communication, understanding different perspectives, and finding a mutually beneficial solution.

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Can you provide an example of a successful enhancement project you oversaw?

Share details of a project you managed, explaining your role, the challenges faced, and how you ultimately ensured success.

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What experience do you have with managing budgets and expenses on enhancement services?

Discuss your experience with budgeting, including how you track expenses, analyze costs, and ensure projects remain financially viable.

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How do you ensure safety procedures are followed on the job site?

Highlight the importance of safety training, conducting regular safety audits, and fostering a culture of safety within your team.

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What methods do you use to train and develop your team members?

Explain your hands-on training approach, mentorship activities, and how you provide constructive feedback to support their professional growth.

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How do you keep up-to-date with industry trends and best practices?

Share your strategies for continuous learning, such as attending workshops, conferences, and networking with other professionals in the landscaping field.

Join Rise to see the full answer
Why do you want to work as an Enhancement Manager at BrightView?

Express your alignment with BrightView’s values, your excitement for working within a leading company in the landscape field, and your passion for enhancing community spaces.

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BrightView provides landscape and snow services. BrightView team members design, develop, maintain, and enhance client properties including housing communities, corporate campuses, healthcare facilities, universities, retail establishments, and re...

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Full-time, on-site
DATE POSTED
March 23, 2025

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