Shipping Assistant - Factory

At Buck Mason, the Shipping Assistant is tasked with coordinating pick-ups and drop-offs of products with local third-party vendors, ensuring smooth communication across departments about delivery statuses, and actively solving any discrepancies that may arise. You'll be pulling, packing, and processing factory orders while keeping up with the daily shipping totals, all while maintaining a keen eye for detail in labeling and sorting. Your role also includes performing cycle counts for inventory audits as needed, and supporting the maintenance of shipping stations.

To be considered for the Shipping Assistant position at Buck Mason, candidates should possess a valid driver’s license, as driving is essential for coordinating product pick-ups and drop-offs. Strong organizational skills, dependability, and the ability to adapt to changing work environments are crucial. While experience in the apparel or textile industry is preferred, it's not a strict requirement—what’s most important is a willingness to learn and efficiently perform your job with limited supervision.

While experience in the apparel or textile industry is preferred for the Shipping Assistant role at Buck Mason, it's not a strict requirement. What's vital is your ability to learn quickly, maintain a strong attention to detail, and adapt to our fast-paced work environment. The right attitude and skills can go a long way, so if you have relevant experience, that's great, but don’t hesitate to apply if you're eager to grow in this area!

As a Shipping Assistant at Buck Mason, you’ll utilize various equipment and software to carry out your responsibilities effectively. Familiarity with computerized scanning equipment is essential, and knowledge of tools like Google Suite, Email, Slack, Bartender, and Courier/Freight Carrier Software will be extremely helpful. You will also be operating equipment such as auto folding tables, pallet jacks, and UPC scanning tools, so being tech-savvy is a plus!

Buck Mason is committed to the growth and development of its team members, including those in the Shipping Assistant role. While starting as a Shipping Assistant, you’ll gain valuable skills and insights into the logistics sector of the company. With hard work, dedication, and a willingness to learn, you can explore additional development opportunities within our organization. Whether you aspire to rise to a supervisory position or expand your skills into other areas of the business, Buck Mason encourages career progression.

When answering this question, share a specific instance where you identified an issue with shipping accuracy or inventory discrepancies. Describe the steps you took to investigate the matter, communicate with relevant stakeholders, and implement solutions. Highlight your attention to detail and problem-solving abilities to demonstrate how you can effectively handle challenges like these at Buck Mason.

To answer this, explain your process for evaluating which tasks require immediate attention while also being mindful of deadlines. You can mention tools or techniques you use to stay organized, like to-do lists or software programs. Discuss how being proactive and adaptable is crucial in a shipping environment, emphasizing that you remain calm under pressure when prioritizing important tasks.

Discuss the importance of safety protocols in a shipping environment, particularly when operating machinery or handling heavy materials. Highlight practices such as wearing proper personal protective equipment, maintaining a clean workspace, and conducting regular equipment checks. Show your understanding of Buck Mason’s commitment to safety and your dedication to upholding those standards.

Share your approach to problem-solving in situations where a package is lost. Describe how you would contact all necessary stakeholders, investigate the issue using tracking tools, and establish a plan for re-shipping or compensating the customer as needed. Emphasize your communication skills and ability to remain composed under pressure, crucial traits for a Shipping Assistant at Buck Mason.

When answering this question, connect your personal values with those of Buck Mason. Talk about your passion for the apparel industry, the company's focus on quality and integrity, and how you can contribute to their mission. Share what excites you about being part of the Buck Mason team, such as the company culture or growth opportunities.

Discuss any previous roles where you used inventory management systems and how you've utilized them to track shipments, manage stock levels, or maintain records. Highlight your understanding of software and tools that enhance efficiency and accuracy in shipping and inventory management—traits that would be valuable in the Shipping Assistant role at Buck Mason.

Describe a systematic approach to quality control that you implement when preparing items for shipping. Talk about checking items for physical damage, ensuring correct labeling and documentation, and double-checking order details before sending them out. Illustrate your thoroughness and commitment to maintaining Buck Mason's quality standards.

Discuss your communication strategies in past positions. Explain how you ensure consistent updates about shipments by using tools like email, team chat programs, or formal reporting systems. Emphasize your belief in transparency and timely communication, particularly in a shipping role where collaboration with various departments is key at Buck Mason.

Attention to detail in shipping means being meticulous and diligent in all tasks related to packing, labeling, and processing shipments. Share examples of how minor oversights can lead to larger issues and explain steps you take to prevent mistakes, such as double-checking information and careful adherence to procedures to promote overall efficiency at Buck Mason.

In response, demonstrate your ability to work under pressure by sharing techniques you use to stay organized and calm, like breaking tasks into manageable parts or using prioritization strategies. Talk about the importance of teamwork and communication, emphasizing how you may seek assistance or delegate when necessary to meet deadlines efficiently at Buck Mason.