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Front of House and Finance Administration Assistant

About Us

Founded in 1992, we are a successful, growing International digital transformation consultancy. We deliver multi-Queen’s Award for innovation winning platforms and services that support large-scale digital transformation. Our digital, data and technology solutions are used by globally recognised public and private sector brands operating in a variety of sectors including Civil Defence, Healthcare, Sustainable Environment and Land Asset Management, and Digital Democracy.

At a certified Great Place to Work® you’ll experience a dynamic and nurturing environment that rewards initiative and flexibility and enjoy a career path tailored to your own aspirations.

About the role

An excellent opportunity has arisen for an experienced and outcomes-focused Administrator with outstanding ability and professionalism to join our motivated Corporate Administration and Finance teams, based out of the Company’s Head Office in Altrincham on a full or part time basis.

If you are looking for a career in a professionally challenging environment, where you and your team can truly make your mark and earn an enviable reputation, then we want to hear from you.

We are happy to consider applicants with a variety of experience levels.  First and foremost, we are after the best people: driven by purpose and motivated by the opportunity to grow and develop.  We are committed to investing in you and helping you grow into the role with an outstanding talent development programme and flexible benefits package that includes pension, bonus scheme, life insurance and private health care.

Personal Qualities

  • Professional, clear thinking, positive under pressure and results driven.
  • A ‘can do’ attitude that inspires respect from other leaders and professionals. 
  • Strong relationship management skills.
  • Able to work well with others and shares the Company’s core professional values of innovation, excellence and integrity.

 

Key Accountabilities and Responsibilities

You will be excited by the opportunity to:

  • Facilitate all activities and communications relating to Reception and Front of House functions, including promptly dealing with all incoming telephone calls, visitor management and corporate hospitality in a personal, professional and highly effective manner.
  • Assist with office management, including the maintenance of office stock levels, supplies and coordinating staff benefits such as fortnightly massages.
  • Provide business support to other internal service groups, such are reconciliation of timesheets.
  • Provide administrative support and assistance, including document preparation, routine meeting coordination and staff travel & accommodation booking requests.
  • Support the Finance Services (FS) team with key processes such as; purchase ledger, purchase request forms, purchase orders, invoice approvals, expenses, credit card reconciliation, setting up new suppliers, purchase invoice processing, allocating Good Received notes, payments and supplier relations.

 

Requirements

  • Evidence of a minimum of 2 years’ experience in a professional services environment
  • Excellent MS Office skills including experience of managing calendars, creating and maintaining excel spreadsheets and word documents
  • Excellent business writing, superb telephone manner, interpersonal and verbal communication skills
  • Strong work prioritisation, organisation and time management skills
  • Thoroughness and a meticulous attention to detail
  • Familiarity with Sage 50 accounting package would be advantageous
  • Willing to travel occasionally alongside colleagues at our London and Edinburgh offices.

Our benefits package compliments our highly competitive salaries and our great working environment. We believe that our people should be properly rewarded for their commitment to the continued success of our business through a comprehensive and flexible range of benefits.

These can include:

  • InformedACADEMY© – We offer excellent career development opportunities through our award-winning personal and professional development programmes, including support with professional certifications.
  • Industry leading health and wellbeing plan – We partner with several wellbeing support functions to cater to each individual’s need, including 24/7 GP services, mental health support and physical health support.
  • Hybrid working*
  • Private Health Care Cover*
  • Generous life assurance cover*
  • Gym Membership*
  • Monthly office lunch
  • Onsite massage sessions
  • 25 paid working days holiday per year plus bank holidays*
  • Sabbatical Leave Scheme*
  • Enhanced Maternity Leave and Pay*
  • Enhanced Paternity Leave and Pay*
  • Company Pension Contribution
  • Profit Share Scheme
  • Payment of professional subscriptions
  • Generous referral scheme with no limits on the number of referrals
  • Salary Sacrifice scheme*

*Qualifying period applies

Culture

We are proud to nurture a workplace culture that is diverse, inclusive, rewarding, and egalitarian.

We strive to live up to our values of Innovation, Excellence, and Integrity by thinking about things differently, always doing our best, and acting in good faith at all times.

We’re a team of passionate problem solvers. We take pride in helping our clients accelerate and de-risk digital business change so that we can collaborate and codesign world class digital services that solve complex business and safety critical problems, particularly where place, location or geography are important.

Our workplace culture reflects how we go about our work, the type of work that we choose to do, and our commitment and contribution to the sustainable social, environmental, and economic development aims of the communities that we are part of. 

We focus both on technical skills and equally importantly, on the cultural fit of prospective new colleagues. Our success relies on fostering an environment where creativity and collaboration produces great outcomes for our people, our clients, and our partners.

Average salary estimate

$50000 / YEARLY (est.)
min
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$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Front of House and Finance Administration Assistant, Informed Solutions

We're thrilled to announce an amazing opportunity for the role of Front of House and Finance Administration Assistant at our dynamic consultancy firm! As part of our illustrious team founded in 1992, you will become a key player in a company that has won multiple Queen’s Awards for innovation. We pride ourselves on delivering cutting-edge digital transformation solutions to globally recognized brands across a variety of sectors, including Civil Defence, Healthcare, and Digital Democracy. In this position, you'll manage front-of-house functions and ensure that all communications and visitor experiences are handled with professionalism and care. You'll also work alongside our Finance Services team, supporting key financial processes like purchase orders and invoice approvals. We are looking for someone with at least two years of experience in a professional environment who is ready to make a mark with their excellent organizational skills and a 'can-do' attitude. Our nurturing environment supports growth, offering flexible benefits and a comprehensive development program tailored to your aspirations. If you're driven by purpose and excited to grow in a team that values innovation, excellence, and integrity, then we want to meet you!

Frequently Asked Questions (FAQs) for Front of House and Finance Administration Assistant Role at Informed Solutions
What are the primary responsibilities of the Front of House and Finance Administration Assistant at our consultancy?

As a Front of House and Finance Administration Assistant, you'll be responsible for managing reception duties, facilitating effective visitor management, and ensuring all communications run smoothly. You'll also support the Finance Services team with critical accounting processes, such as handling purchase orders and invoice approvals, alongside providing administrative support to staff, including document preparation and travel arrangements.

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What qualifications are needed to apply for the Front of House and Finance Administration Assistant position?

To apply for the Front of House and Finance Administration Assistant role, candidates should have a minimum of 2 years' experience in a professional services environment. Excellent skills in MS Office are essential, particularly in managing calendars and creating spreadsheets. Strong interpersonal and communication skills, attention to detail, and the ability to prioritize effectively are also crucial.

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Is experience with Sage 50 necessary for the Front of House and Finance Administration Assistant role?

While familiarity with the Sage 50 accounting package is considered advantageous for the Front of House and Finance Administration Assistant position, it is not an absolute requirement. We value a positive attitude, strong relationship management skills, and a willingness to learn above all else.

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What benefits can I expect if I am hired as the Front of House and Finance Administration Assistant?

As our Front of House and Finance Administration Assistant, you'll enjoy a comprehensive benefits package that includes hybrid working options, private health care, generous holiday leave, and a competitive pension scheme. Additionally, you'll have access to personal and professional development opportunities through our award-winning programs, a wellbeing plan, and various staff perks like onsite massages and gym membership.

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What is the company culture like for Front of House and Finance Administration Assistants?

Our consultancy fosters a diverse and inclusive workplace culture that values innovation, excellence, and integrity. As a Front of House and Finance Administration Assistant, you'll be part of a passionate team of problem solvers dedicated to making a positive impact in the digital transformation landscape. We believe in collaboration and creativity, providing a nurturing environment that offers both professional growth and a sense of belonging.

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Common Interview Questions for Front of House and Finance Administration Assistant
Can you describe your experience in managing front-of-house operations as a Front of House and Finance Administration Assistant?

In responding to this question, highlight specific experiences managing reception duties and how you dealt with visitor management and communications effectively. It’s important to convey your ability to maintain a welcoming environment and to handle challenges with professionalism.

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How do you prioritize multiple tasks as a Front of House and Finance Administration Assistant?

Explain your time management techniques and provide examples of how you've successfully prioritized tasks in a busy environment. Mention any tools or methods you use to stay organized and ensure deadlines are met without compromising quality.

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What strategies do you employ to maintain accurate financial records?

Discuss your approach to detail-oriented tasks and how you use tools for tracking finances, such as spreadsheets or accounting software. Highlight any particular experiences where your attention to detail helped resolve discrepancies or improve processes.

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How do you handle stressful situations in the workplace?

Provide examples of stressful situations you've faced in the past and how you managed them. Emphasize your ability to stay calm under pressure, communicate effectively, and seek solutions proactively.

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Can you give an example of how you have enhanced the visitor experience in a front-of-house role?

Share a specific instance where you improved visitor experiences through thoughtful interaction or streamlined processes. Highlight feedback you received or positive outcomes that resulted from your efforts.

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What is your experience with booking travel and accommodation?

Discuss your experience coordinating travel arrangements, including managing schedules and preferences. Mention any challenges you faced and how you navigated those to ensure smooth logistics.

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What do you believe are key qualities for a successful Front of House and Finance Administration Assistant?

Speak to qualities such as professionalism, organization, communication skills, and teamwork. Be sure to link these qualities back to your own experiences and how they would benefit the team.

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How do you stay updated with the latest financial regulations and best practices?

Discuss any continuing education or professional development avenues you pursue to stay informed. Highlight how you apply this knowledge to improve processes or ensure compliance in your work.

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What does good communication look like in a finance administration role?

Explain how effective communication could involve clear documentation, timely updates, and ensuring that all stakeholders are informed. Provide examples of how you have successfully communicated with team members or external contacts.

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Why are you interested in working for our consultancy as a Front of House and Finance Administration Assistant?

Share your reasons for wanting to be part of the company and how its values resonate with your career aspirations. This is a perfect opportunity to express your enthusiasm for contributing to a company known for innovation and excellence.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 30, 2024

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