Maintenance Supervisor

As a Maintenance Supervisor at ByHeart, you will direct and organize activities around facility systems and equipment operations. This includes overseeing maintenance technicians, implementing a Computerized Maintenance Management System (CMMS), conducting facility inspections, managing relationships with contractors, and preparing maintenance schedules. Your role is vital in ensuring compliance with health and safety regulations while maintaining the highest quality standards.

To qualify for the Maintenance Supervisor role at ByHeart, you should have a high school diploma or equivalent, with a preference for an associate degree from a vocational school. Minimum of 5 years of industrial maintenance experience is required, along with electrical and electronic troubleshooting skills. Strong leadership, communication, and organizational abilities are essential for this position.

Successful Maintenance Supervisors at ByHeart possess excellent troubleshooting and repair skills in electrical and electronic systems, outstanding communication and interpersonal abilities, as well as strong organizational and leadership skills. Being self-disciplined, a team player, and capable of managing emergency situations are also crucial for thriving in this role.

As a Maintenance Supervisor at ByHeart, you can expect a dynamic work environment focused on fostering innovation and quality in infant nutrition. You will work closely with a dedicated team of professionals in a facility designed for optimal productivity, all while adhering to safety protocols and regulatory compliance to ensure our products meet the highest standards.

The physical requirements for the Maintenance Supervisor position at ByHeart include the ability to lift up to 50 lbs, standing, crouching, climbing, and working in confined spaces. You may also need to perform manual adjustments to equipment and use ladders. Wearing personal protective equipment (PPE) may be required based on the tasks assigned.

When answering this question, detail your previous roles where you implemented preventive maintenance programs. Highlight specific examples that demonstrate how these programs improved equipment performance or reduced downtime. Emphasize your understanding of the importance of preventive measures in maintaining safety and compliance.

Explain your approach to prioritizing tasks during a maintenance shutdown, focusing on efficiency and safety. Discuss how you assess critical systems, allocate resources, and ensure that your team works collaboratively to meet project deadlines while minimizing disruption.

Share your leadership style and the methods you employ to manage your team effectively. Discuss strategies such as open communication, setting clear expectations, providing regular feedback, and facilitating ongoing training to empower your team and foster a collaborative work environment.

When asked about a challenging maintenance issue, provide a specific example that highlights your problem-solving skills. Clearly outline the problem, the actions you took to resolve it, and the outcome. Make sure to convey how your proactive approach prevented similar issues in the future.

Discuss your experience with Computerized Maintenance Management Systems (CMMS), including what software you’ve used. Highlight your ability to leverage CMMS for tracking maintenance activities, managing equipment inventory, and generating reports to optimize maintenance workflows.

Emphasize your commitment to safety by outlining the specific protocols you follow, such as wearing proper PPE, following lockout/tagout procedures, and conducting regular safety inspections. Showing your dedication to a safe work environment will resonate positively during the interview.

In addressing conflicts, explain your approach to mediation and conflict resolution. Share examples of how you’ve facilitated conversations to understand perspectives and find common ground among team members. Highlight the importance of fostering a respectful and collaborative workplace.

Describe how you build and manage relationships with contractors through clear communication, setting expectations, and maintaining quality standards. Provide examples of past experiences where you've successfully collaborated with contractors during installations or repairs.

Convey your commitment to professional development by discussing how you stay current with industry trends, whether through online courses, workshops, or networking with peers. Share specific resources you use to incorporate the latest maintenance technologies into your practice.

Discuss your experience in adhering to regulatory compliance and safety standards within the maintenance field. Highlight specific regulations you’ve worked with and how you’ve implemented practices to ensure compliance to enhance workplace safety and product quality.