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Retail Operations Representative

Who We Are

At C.A. Carlin, we take brands to new heights. We are one of the leading privately held sales agencies in the industry. Thanks to nimble growth and associations with our operating partners, C.A. Fortune and C.A. Ferolie, we have built brand value that is unlike any other in the CPG industry.

What We Do

Since our start in 1962, we have built industry relationships on the foundation of trust and action. We turn information into insight. We convert insight into programs. We drive programs that consistently deliver results to our clients, on their timeline.

We have more than 300 associates and multiple offices throughout the country. We represent top brands in many categories such as confection, snack, grocery, beverage, frozen, dairy etc. 

Overview of the Role

  • C.A. Carlin is looking for a full-time Retail Operations Representative to service retailers around the Minneapolis, MN area. Prior experience as a sales rep in the CPG industry is preferred. You must be able to lift, bend /stoop for extended periods of time. This is a position where you work independently, follow direction and have excellent communication skills. Reliable transportation, clean driving record, valid driver’s license and to maintain business level auto insurance is required.
  • This role will be responsible for selling, merchandising, gaining / maintaining distribution within convenience stores as well as reporting tasks in a reporting system.
  • Location: Minneapolis, MN and will cover areas outside of the metro Minneapolis, MN area (within 150 mile radius of Minneapolis, MN) 
  • Overnight travel is required for this position. On average there is one night out per month.
  • Flexible work days are between the hours of 6:00 AM and 4:30 PM 
  • No Weekends. Work is to be completed between Monday and Friday. 

What You’ll Do at C.A. Carlin

  • Retail work will entail (but not limited to) cutting new items into stores, adjusting candy sets, working product displays by registers, handling short-dated product with store managers, etc.  
  • Must maintain a safe working environment while working in the stores 
  • Must adhere to attendance and dress code guidelines 
  • Must be able to perform physical activities, i.e., frequent standing, walking, bending, squatting, lifting, etc. Must be able to lift up to 40 pounds 
  • Comply with any additional guidelines established by the Store Team 

What You Should Bring to the Table

  • Local to the Minneapolis, MN metro area to service retailers
  • Must have at least 1 year of merchandising experience, preferably with groceries 
  • High school diploma or GED equivalent is required
  • Valid driver's license, reliable transportation and proof of auto insurance are required
  • Must have a clean driving record
  • Must display a positive and professional attitude and appearance
  • Must have excellent communication skills
  • Highly motivated self-starter who can work with minimal supervision 
  • Retail background with planogram experience is preferred
  • Must be computer literate (Word, Excel, Email)
  • Must have cell phone, printer and computer with internet accessibility
  • May be subject to a background check and drug screening

Perks

  • Paid drive time
  • Company gas card provided
  • Car stipend provided
  • Flexible monthly schedule
  • 16 days of PTO 
  • 11 paid company holidays per year 
  • 2 paid volunteer days per year 
  • 3 months fully paid parental leave (regardless of gender) 
  • Medical, dental, and vision 
  • Paid company life insurance 
  • 401k with company match 
  • Summer hours (half day Fridays from Memorial Day thru Labor Day) 

 

Come As You Are

C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Operations Representative , C.A. Carlin

Join C.A. Carlin as a Retail Operations Representative in the vibrant city of Minneapolis, MN! We are on a mission to elevate brands and have a strong track record as one of the leading privately held sales agencies in the CPG industry since 1962. In this full-time role, you'll be visiting convenience stores, building relationships, and ensuring top brands get the exposure they deserve. With flexible work days, you’ll have the freedom to operate between 6:00 AM and 4:30 PM, all while enjoying your weekends. We're looking for someone with at least a year of merchandising experience, preferably in groceries, who can communicate effectively and work independently. Your role will involve tasks like merchandising, adjusting displays, and collaborating with store managers on inventory management. If you have reliable transportation, a clean driving record, and are a motivated self-starter, you could be a great fit. C.A. Carlin values diversity and is dedicated to fostering an inclusive workplace. With attractive perks like paid drive time, a gas card, 16 days of PTO, and even three months of fully paid parental leave, you’ll feel supported in both your career and personal life. If you meet most of the qualifications, we encourage you to apply and make a difference with us!

Frequently Asked Questions (FAQs) for Retail Operations Representative Role at C.A. Carlin
What are the responsibilities of a Retail Operations Representative at C.A. Carlin?

As a Retail Operations Representative at C.A. Carlin, your primary responsibilities include selling and merchandising products in convenience stores, gaining and maintaining distribution, and reporting tasks in our system. You’ll be required to cut new items into stores, adjust candy sets, and handle short-dated products while ensuring a safe working environment.

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What qualifications do I need to apply for the Retail Operations Representative position at C.A. Carlin?

To apply for the Retail Operations Representative position at C.A. Carlin, you should have at least one year of merchandising experience, preferably in the grocery sector, along with a high school diploma or GED equivalent. A valid driver's license, clean driving record, and reliable transportation are also required.

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Is prior experience in the CPG industry necessary for the Retail Operations Representative role at C.A. Carlin?

While prior experience as a sales representative in the CPG industry is preferred for the Retail Operations Representative role at C.A. Carlin, it's not a strict requirement. However, having a strong background in retail and merchandising will certainly give applicants an edge.

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What are the work hours for the Retail Operations Representative at C.A. Carlin?

Retail Operations Representatives at C.A. Carlin have flexible working hours from 6:00 AM to 4:30 PM, Monday through Friday. There is no weekend work, allowing you to enjoy your personal life while succeeding in your career.

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What kind of travel is involved as a Retail Operations Representative with C.A. Carlin?

The Retail Operations Representative position at C.A. Carlin does involve overnight travel, averaging about one night per month. This allows representatives to service retailers within a 150-mile radius of Minneapolis, MN, granting a dynamic range to your work environment.

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Common Interview Questions for Retail Operations Representative
Can you describe your experience with merchandising in the retail environment?

When answering this question, tailor your response to include specific instances where you successfully handled merchandising tasks, such as setting up displays or maintaining inventory. Highlight any experience related to CPG products, especially in convenience stores, and show your understanding of effective merchandising techniques.

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How do you prioritize tasks when managing multiple stores?

In answering this question, discuss methods you use for time management and task prioritization. Reference past experiences where you've had to juggle multiple responsibilities, ensuring you meet deadlines while maintaining quality service in each store.

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What strategies do you use to build rapport with store managers?

Talk about specific strategies you employ, such as communication skills, active listening, and showing appreciation for the managers' insights. Share examples demonstrating a successful working relationship that resulted in a win-win situation for both sides.

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How do you ensure safety while working in a retail environment?

Discuss the importance of adhering to safety protocols and best practices. Mention practical steps you've taken to maintain safety, such as careful handling of products and being aware of your surroundings while merchandising in stores.

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Describe a time you had to adjust a strategy based on feedback from a store team.

Provide a clear example of when you received feedback and how you adapted your approach based on that insight. Focus on your ability to remain flexible and responsive to the dynamic demands of the retail environment.

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How do you handle physical demands of the Retail Operations Representative job?

Here, emphasize your physical fitness and preparedness for carrying out duties that include lifting, standing, and bending. Share experiences where you demonstrated your ability to manage physical tasks effectively while maintaining high productivity.

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What tools do you utilize for reporting tasks and maintaining organization?

Reference any specific software or apps you have found useful in previous roles for reporting and organization, such as Excel, Word, or inventory management systems. Highlight your computer literacy and adaptability with technology.

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How do you stay motivated when working independently?

Share personal strategies you’ve developed for self-motivation, such as setting daily goals, rewarding yourself for tasks completed, and using a structured schedule to maintain focus on your objectives.

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What do you know about C.A. Carlin and the products we represent?

It's beneficial to do some research on C.A. Carlin before the interview. Share knowledge about the company’s history, its valued partnership within the CPG industry, and its commitment to diversity and innovation. Reflect your enthusiasm for representing seasoned brands.

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Why do you want to work as a Retail Operations Representative for C.A. Carlin?

Express your passion for the role and relate it to your career aspirations. Talk about how C.A. Carlin aligns with your values and how you see yourself contributing to the company’s mission of elevating brands in the CPG market.

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DATE POSTED
April 17, 2025

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