Sr. Manager, Channel Partner Program Development

The Sr. Manager, Channel Partner Program Development at CallRail is responsible for building and overseeing a resale program, developing effective channel sales strategies, and managing partner relationships to drive revenue and growth.

Candidates for the Sr. Manager, Channel Partner Program Development position at CallRail should have a Bachelor's degree in Business or a related field, with 5+ years of relevant experience in GTM partnerships, and strong leadership and sales skills.

CallRail provides various supports for the Sr. Manager, Channel Partner Program Development, including ongoing training, resources for channel partners, and a collaborative internal environment to drive execution and alignment with sales goals.

CallRail fosters a culture of collaboration and innovation, emphasizing diversity and inclusion, which is crucial for the Sr. Manager, Channel Partner Program Development to thrive and excel in building partnerships.

The primary goals for the Sr. Manager, Channel Partner Program Development at CallRail include expanding the channel partner network, driving partner-sourced revenue, and enhancing customer experiences through effective collaboration and program management.

CallRail offers competitive healthcare benefits, a flexible vacation policy, educational allowances, and employee stock options, among other perks aimed at enriching the experience of the Sr. Manager, Channel Partner Program Development.

Interested candidates can apply for the Sr. Manager, Channel Partner Program Development position at CallRail by submitting their resumes and cover letters that reflect their relevant experience and skills to the company.

In answering this question, focus on your experience creating data-driven strategies. Discuss how you've identified high-impact partners and optimized performance, linking your past work to the specific needs of CallRail's goals.

Provide a detailed example of a channel program you've developed. Highlight your role, the strategies you employed, the results achieved, and how it aligns with CallRail’s objectives.

Discuss key performance indicators relevant to channel sales, such as revenue growth, partner onboarding rates, and partner satisfaction metrics, explaining how you analyze and utilize this data to improve strategies.

Share your techniques for relationship management, emphasizing regular communication, providing resources, training, and gathering feedback to ensure mutual success.

Detail your negotiation strategies and experiences, focusing on how you secure favorable terms that align with company objectives, illustrating your results with specific outcomes.

Explain your approach to cross-functional collaboration, perhaps detailing how you organize teams, communicate goals, and track progress to ensure everyone is aligned and working towards the same targets.

Share a specific challenge you encountered, the steps you took to address it, and what the outcome was, demonstrating your problem-solving skills and strategic thinking.

Discuss the tools, resources, or communities you engage with to keep up-to-date with the latest trends in SaaS and channel dynamics, and how you leverage this information for strategic planning.

Detail your approach to partner enablement, including the resource materials, training sessions, and incentive programs you would implement to ensure partners are effectively equipped.

Share your aspirational vision for what you foresee the partner program becoming and how you would drive its evolution. Emphasize your strategic approach and how it would serve CallRail’s long-term objectives.