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Product Planning Manager

Company Description

Campfire Interactive is a leader in cloud-based Opportunity Management & Sales Forecasting, Quote Lifecycle Management, and Program, Project & Issues Management. We work with many of the world’s largest automotive suppliers, an exciting industry facing big changes from electrification of vehicles to globally distributed supply chains. Rapid adoption of Campfire software has resulted in our company being named to the Inc. 5000 as one of America’s fastest growing companies.

This is where YOU will impact the future of our business. Campfire’s unique, powerful, and cost-effective solution suite has kindled a growing base of happy customers around the world by bringing future and current revenues and costs under a single roof, with advanced functionality to create, analyze, and modify plans, optimize portfolios, and manage long-term profitability. Campfire’s technology sparks unprecedented insight into a company’s bottom line, which can unleash the freedom to focus on the decisions that matter most. Join our visionary tech company and talented and passionate team as we continue to develop such valuable systems.

Job Description

As a Product Planning Manager you will be responsible for the overall success of our product line. You will be responsible for managing the product's lifecycle from requirements to development to product launch and support. The Product Planning Manager will be responsible for assisting with bringing our company's vision and strategy to life. This person will need to understand and respond to customer needs and wants in addition to being able to convert those into product and/or project requirements. Specific duties include:

Qualifications

  • Help lead the product development team in creating the product road map
  • Listen to and understand customer feedback, and respond to product suggestions
  • Work with a cross-functional team to determine the product's impact on the current and future business model
  • Meet with clients and other key stakeholders
  • Support the internal team by providing product information
  • Research and suggest new product development and refinements for existing product
  • Identify delays and accordingly adjust schedules to meet deadlines
  • Provide excellent customer service and ensure customer satisfaction
  • Evaluate current production processes and recommend improvements
  • Assist in new product development and enhancements, with the following activities:
  1. Write requirement specifications (UI, navigation, backend logic, security and licensing)
  2. Conduct reviews with development to clarify direction or mitigate issues
  3. Define any data transformation needed
  4. Provide QA testing scenarios to test the new development
  5. Assist with QA testing when required
  6. Ensure implementation has the required information for first-time setup
  7. Support rollout of new development and any issues that arise
  8. Other product management tasks as required

Successful Candidates Will Demonstrate:

  • Ability to work in a collaborative team environment while also being able to execute work independently
  • Ability to problem-solve complex issues independently and with a team
  • Meet project timelines and deadlines while producing high-quality work
  • Ability to identify the big picture in all components of decision making using the top-down thinking approach
  • Ability to balance customer wants with new product direction
  • Ability to think through a problem to come up with a generic solution, avoiding costly customization for customers and Campfire
  • Eagerness to learn and the ability to adapt to company culture.
  • Establish and maintain effective working relationships with peers, project team members, and customers
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment, high energy, and can-do attitude
  • Willingness and ability to travel

Work Experience

  • A minimum of 5 years’ experience in product management or a related field
  • Exceptional analytical and conceptual thinking skills
  • Ability to influence stakeholders and work closely with them to determine acceptable solutions
  • High level of comfort with technology and its development
  • Excellent planning, organizational, problem-solving, time management, and communication skills
  • Excellent documentation skills along with in-depth knowledge of product strategy 

Educational Experience

  • A bachelor’s degree in business, computer science, or a related field; MBA preferred

 

 

 

Additional Information

Currently, Campfire is working remotely to keep our employees safe and healthy! This individual might need to be in the office and able to meet with our customers when necessary. 

All your information will be kept confidential according to EEO guidelines.

We do not accept unsolicited 3rd party resumes. 

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Planning Manager, Campfire Interactive

Campfire Interactive is looking for an enthusiastic and skilled Product Planning Manager to join our talented team in Ann Arbor, MI. In this pivotal role, you’ll manage the entire lifecycle of our product line, from gathering requirements to launching and supporting products that impact the automotive industry significantly. As a Product Planning Manager, you will play a crucial part in bringing our vision and strategy to life by closely listening to our customers' feedback and transforming their suggestions into actionable product requirements. Here, you will be at the forefront of innovation, working with cross-functional teams to ensure our products align perfectly with customer needs while meeting our business goals. You'll also help shape the product roadmap by researching new opportunities and refining existing offerings to ensure we stay ahead of market trends. If you thrive in collaborative environments, love solving complex challenges, and have a passion for technology, this is the place for you! With your analytical mindset and excellent communication skills, you will engage directly with clients and stakeholders to provide them with an exceptional experience while continuously improving our processes. Join Campfire Interactive – where your efforts will ignite solutions that empower our clients to navigate the evolving landscape of electrification and global supply chains. We can’t wait for you to spark fresh ideas with us.

Frequently Asked Questions (FAQs) for Product Planning Manager Role at Campfire Interactive
What are the main responsibilities of a Product Planning Manager at Campfire Interactive?

A Product Planning Manager at Campfire Interactive is tasked with overseeing the entire product lifecycle. This includes managing product development from requirement gathering to launch and support. You'll be responsible for leading the product development team in creating the product roadmap, understanding customer feedback, collaborating with cross-functional teams, and identifying areas for product development and refinement.

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What qualifications are required to be a Product Planning Manager at Campfire Interactive?

To qualify for the Product Planning Manager role at Campfire Interactive, candidates should have a minimum of 5 years of experience in product management or related fields. A bachelor’s degree in business or computer science is required, while an MBA is preferred. Exceptional analytical and conceptual thinking skills, along with the ability to communicate effectively with stakeholders, are essential for success in this position.

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How does a Product Planning Manager gather and utilize customer feedback at Campfire Interactive?

At Campfire Interactive, the Product Planning Manager plays an integral role in gathering customer feedback by actively listening to client suggestions and integrating them into product development. This involves meeting with clients, conducting surveys, and analyzing customer interaction data, which all contribute to making informed decisions that enhance product offerings.

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What skills are essential for success as a Product Planning Manager at Campfire Interactive?

Successful Product Planning Managers at Campfire Interactive possess advanced problem-solving skills, a collaborative spirit, and the ability to think strategically. They should also be tech-savvy, have excellent planning and organizational abilities, and be capable of identifying long-term business impacts of products, all while meeting tight deadlines in a fast-paced environment.

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Is the Product Planning Manager position at Campfire Interactive remote or in-person?

Currently, Campfire Interactive is facilitating remote work to ensure the safety and well-being of its employees. However, the Product Planning Manager may need to be present in the office occasionally to meet clients when necessary. Flexibility and adaptability to the company's operating model are important.

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Common Interview Questions for Product Planning Manager
How do you approach product lifecycle management in your previous roles?

When discussing product lifecycle management, emphasize your ability to oversee every stage, from requirements gathering to product launch and support. Highlight your experience in collaborating with diverse teams and effectively managing timelines to ensure successful product rollouts.

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Can you describe a time you responded to customer feedback to improve a product?

Provide a specific example where you successfully gathered customer feedback, analyzed it, and then collaborated with your team to implement changes. Detail the positive outcome of these changes on customer satisfaction and product performance.

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What techniques do you use for developing product roadmaps?

Discuss your methods for creating product roadmaps, such as engaging stakeholders for input, analyzing market trends, and aligning product development with the company’s vision and strategy. Point out how a well-defined roadmap helps in prioritizing features and allocating resources effectively.

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How do you balance technical requirements with customer needs?

Explain your approach to balancing technical requirements and customer needs by discussing effective communication strategies with tech teams and customers. Highlight your ability to translate customer needs into feasible technical solutions without compromising quality.

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What role does teamwork play in your approach as a Product Planning Manager?

Illustrate how teamwork is vital to the role of a Product Planning Manager. Emphasize collaboration with cross-functional teams, leveraging diverse skills and perspectives to enhance product development and problem-solving capabilities.

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Describe your experience with product testing and quality assurance.

Detail your experience with quality assurance processes, from defining testing scenarios to actively participating in testing efforts. Offer insights into how you ensure product quality before going live and how you handle issues post-launch.

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Tell us about a challenging product-related decision you've made and its outcome.

Share a specific scenario where you faced a challenging decision related to a product. Discuss the process you followed, the stakeholders involved, and the ultimate result, making sure to highlight your analytical thinking and decision-making skills.

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How do you keep yourself updated with the latest trends in product management?

Talk about your methods for staying updated on product management trends, which could include attending industry conferences, engaging in networking communities, following thought leaders on social media, or consuming relevant literature. Your commitment to continuous learning is essential for the role.

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What tools and technologies do you find essential in product management?

Share your familiarity with various tools and technologies commonly used in product management, such as project management software, analytics platforms, or customer feedback tools. Discuss how these tools contribute to effective product planning and stakeholder communication.

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How would you ensure customer satisfaction post-launch of a product?

Discuss your strategies for ensuring customer satisfaction after a product launch, such as setting up customer support channels, requesting feedback regularly, and being proactive in solving any arising issues. Highlight the importance of maintaining strong customer relationships for long-term success.

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Full-time, hybrid
DATE POSTED
December 8, 2024

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