Job details

Implementation Manager

The Company

At CancerIQ, our technology is expanding access to precision cancer prevention, early detection & treatment to more patient populations. We build software and design services that make it easy for health systems to use genetic information to get ahead of cancer at scale. Our best-in-class, science-based platform is proven to double genetic counseling service capacity, quadruple genetic testing uptake & significantly improve screening compliance. To date, CancerIQ has raised over $26 million to deliver on our mission, with our Series B funding round led by Merck Global Health Innovation Fund and Amgen Ventures.

Our team is made up of a committed, all-in group of people who are as driven to ending cancer as we know it as the providers and patients we serve. This has led to a growing network of over 200 clinical locations across the country, with a robust ecosystem of partners in the diagnostic and genomics space behind us. But we’re committed to scaling quickly – in this era of tremendous progress against cancer, we’re looking for people to be just as tremendously committed to their work at CancerIQ. If you want your work to matter, join us.

The Role

This individual will be responsible for optimizing utilization of Cancer IQ within medical practices and health systems with a focus on the following specialties: Genetics, Oncology, Surgery, Gastroenterology, Breast Imaging and Preventive Care (OB/GYN, Primary Care, Internal Medicine) via programmatic design, protocol development/quality improvement via Lean methodology, and project management.

Ensure customers are utilizing Cancer IQ services to their contracted level while partnering with Business Development to find growth opportunities.

· Collaboration with Account Executives, Executive Sponsors and Product Specialists to target, plan and drive Cancer IQ utilization within health care practices or facilities at the clinical and operational levels, to achieve improved patient outcomes.

· Providing Quality Improvement expertise that includes analysis and solutions to make cancer risk assessment via Cancer IQ standard of care with healthcare providers. Including but not limited to Lean and Six Sigma methodology to drive consistent, reliable and dependable processes to support physician behavior and impact patient outcomes.

· Analysis, understanding and demonstration of revenue generation resulting from practice population-based risk stratification, including cost effectiveness associated with proper utilization of personalized molecular diagnostics. This requires a basic understanding of billing, reimbursement and the impact of healthcare reform on physician’s practices in addition to how healthcare quality and delivery is measured and rewarded.

· Building relationships between different disciplines across the academic and community network of healthcare providers to optimize an integrated multidisciplinary approach to the identification, diagnosis and management of high-risk patients.

Individual has proven ability to teach, tailor and take control with customers to drive optimal utilization, recognizing that customer success is predicated on the ability to challenge the status quo and align people toward change.

· Individuals to be considered for this position should have a proven track record of customer success results, program design and management skills, and knowledge of healthcare delivery systems, demonstrated examples of leadership or management preferably in the Oncology, Women's Health, or molecular diagnostics markets.

· LEAN Six Sigma preferred or completed in first year of employment.

Competitive pay and benefits (Health, Vision, Dental, HSA/FSA, EAP, 401-K, Commuter Benefits)
Headquartered in Chicago's iconic Wrigley Building, with complementary Water Taxi service to and from Union and Ogilvy Stations
Complementary gym membership with daily instructor-led classes located in the building
Generous company paid holidays and monthly CancerIQ mental health days
Formal training and professional development opportunities
Bi-annual "All Hands" weeks where local Chicago employees convene and connect with employees based in other cities
Passionate, high-energy culture with a team of people that are excited to get stuff done and make an impact
Building things that save lives

CancerIQ is building a diverse and inclusive work environment. We welcome people of diverse backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and strive to cultivate a fast-paced, collaborative, laid back, rewarding space to work.

Average salary estimate

$105000 / YEARLY (est.)

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$90000K

$120000K

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What You Should Know About Implementation Manager, Cancer IQ

At CancerIQ, we're on a vital mission to enhance cancer prevention and treatment through our leading-edge technology, and we’re seeking an Implementation Manager to help drive our efforts. You’ll play a key role in optimizing CancerIQ’s utilization within medical practices and health systems, particularly focusing on specialties like Genetics, Oncology, and Preventive Care. Your expertise will be essential in program design, protocol development, and quality improvement, ensuring that healthcare providers use our services effectively and are achieving the best possible patient outcomes. You'll work hand-in-hand with a dynamic team, including Account Executives and Product Specialists, to build strong relationships across diverse healthcare disciplines. This role is perfect for someone who enjoys analyzing processes and developing solutions, specifically using Lean methodology to improve quality and efficiency in cancer risk assessment. With a focus on customer success, we’re looking for a proactive individual who can lead discussions, challenge the status quo, and drive significant change within the healthcare community. CancerIQ offers not only competitive pay but also incredible benefits, formal training, and a passionate, supportive culture dedicated to making a real impact in the fight against cancer. Join us at our Chicago headquarters, and together, let’s work towards saving lives through innovation.

Frequently Asked Questions (FAQs) for Implementation Manager Role at Cancer IQ

What are the main responsibilities of the Implementation Manager at CancerIQ?

The Implementation Manager at CancerIQ is primarily responsible for optimizing the use of CancerIQ services within various medical specialties such as Genetics and Oncology. This role involves program design, quality improvement via Lean methodology, and collaborating with various stakeholders to ensure that healthcare practices utilize our technology effectively, ultimately aiming to improve patient outcomes.