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Associate Director, Crisis & Security Consulting

This role may be based in Houston, New York City, or Washington DC.

We seek a highly motivated, detail oriented, business-minded professional with creativity, initiative, teamwork and project management skills to help drive our Crisis and Security Consulting practice inclusive of crisis management, business continuity, enterprise risk management, emergency response, corporate security, and the range of various impact reduction consultancy engagements.

The role of Associate Director, Crisis and Security Consulting is that of a fee-earning consultant who will be expected to market, sell and deliver end-to-end crisis management, business continuity, enterprise risk management and emergency response and related resilience consulting engagements.

Tasks and responsibilities

Work with team members on crisis and security consulting engagements of diverse scope and complexity consistent with industry best practice and drawing on personal experiences. Specifically:

  • Assess, design, implement and improve end-to-end programs and capabilities across all previously stated focus areas
  • Develop, design and deliver scenario-based exercises for client training and testing
  • Independently identify prospects and lead business development activities, including, but not limited to, conducting client meetings, scoping and writing proposals
  • End-to-end project management of client engagements, including being the primary contact to the client and managing a delivery team
  • Author thought leadership / white papers on topics that are relevant to our clients’ operating environments and risk profiles
  • Collaborate across Control Risks to help us better solve complicated client problems

Knowledge and experience

  • Eight to 10 years of total work experience
  • Excellent client relationship skills with a track record of sales and engagement delivery success in a high-performing management consulting environment
  • Significant experience in crisis management and business continuity for large, global corporations
  • Experience delivering high quality engagements in multiple client industries
  • The ability to both work independently and collaboratively as a team
  • Preferred: At least 5 years of consulting experience in crisis management and business continuity
  • Preferred: Experience delivering corporate security engagements Experience living and working abroad in a consulting capacity

Qualifications and specialist skills

  • Bachelor’s degree; master’s degree preferred
  • ABCP or higher certification from DRII or equivalent organization strongly preferred
  • Ability to travel 50-70% of the time and on short notice
  • Exceptional written and interpersonal communications skills
  • Ownership and accountability to drive success both within the team and across Control Risks
  • The ability to multi-task and balance competing requirements, including client-facing, business development-related and internal matters
  • Creative and analytical problem-solving skills
  • Committed and enthusiastic with a “can do” approach
  • Confident and solution-oriented with a positive attitude
  • A high level of integrity, loyalty and discretion
  • Willingness to learn and develop new skills
  • A large degree of flexibility with regards to work schedule and peaks in work intensity

Behaviors

  • All employees are expected to display behaviors reflective of our company values: Integrity and Ethics, Collaboration and Teamwork, Commitment to People and Professionalism and Excellence.

The base salary range for this position is $140,000-$145,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
  • Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
  • Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
  • As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.
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Average salary estimate

$142500 / YEARLY (est.)
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$140000K
$145000K

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What You Should Know About Associate Director, Crisis & Security Consulting, Control Risks

Are you passionate about crisis management and security consulting? At Control Risks, we're on the lookout for an enthusiastic Associate Director, Crisis & Security Consulting who will thrive in our dynamic environments located in Houston, New York City, or Washington DC. This position is perfect for a creative and proactive professional who excels in teamwork and project management. You’ll play a vital role in steering our crisis and security consulting practice, tackling engaging challenges in areas like enterprise risk management and emergency response. As an Associate Director, you'll manage end-to-end consulting activations, working closely with clients to assess, design, and implement impactful programs. You'll also have the chance to develop and deliver engaging scenario-based exercises to prepare clients for real-life situations. Taking charge of business development activities, you'll identify prospects, conduct meetings, and write compelling proposals. With eight to ten years of experience in providing high-quality services in crisis management—especially with global corporates—your exceptional interpersonal skills will shine as you foster strong client relationships. We're also looking for someone who isn’t afraid to share insights through thought leadership pieces, helping clients navigate their unique risks. If you possess a bachelor's degree (master's preferred) and have the ability to travel 50-70% of the time, we encourage you to join our collaborative team at Control Risks, where integrity, professionalism, and excellence are key to our success!

Frequently Asked Questions (FAQs) for Associate Director, Crisis & Security Consulting Role at Control Risks
What are the main responsibilities of the Associate Director, Crisis & Security Consulting at Control Risks?

The Associate Director, Crisis & Security Consulting at Control Risks is charged with delivering a range of consultancy services including crisis management, business continuity, and emergency response. This role involves assessing, designing, and implementing programs tailored to client needs, as well as maintaining client relationships and conducting business development activities. You will also manage client engagements, author thought leadership pieces, and collaborate across teams to enhance problem-solving capabilities.

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What qualifications are preferred for the Associate Director, Crisis & Security Consulting position at Control Risks?

Control Risks prefers candidates for the Associate Director, Crisis & Security Consulting position to have a bachelor’s degree, with a master’s degree being an added advantage. Additionally, an ABCP certification or equivalent from DRII is strongly preferred. Significant experience in crisis management and business continuity for global corporations, alongside consulting experience of at least five years, is highly desirable.

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What skills are necessary to succeed as an Associate Director, Crisis & Security Consulting at Control Risks?

To excel as an Associate Director, Crisis & Security Consulting at Control Risks, strong interpersonal and client relationship skills are essential. You should possess a proactive approach to business development and project management. Exceptional written communication skills and the ability to multi-task in a fast-paced environment are vital. Problem-solving skills, flexibility, and a commitment to integrity and excellence will help you thrive in this role.

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How much travel is expected for the Associate Director, Crisis & Security Consulting role at Control Risks?

The Associate Director, Crisis & Security Consulting role at Control Risks expects candidates to be prepared for travel approximately 50-70% of the time. This includes traveling domestically and possibly internationally on short notice to perform on-site consulting engagements and client meetings.

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What is the expected salary range for the Associate Director, Crisis & Security Consulting at Control Risks?

The base salary range for the Associate Director, Crisis & Security Consulting position at Control Risks is between $140,000 and $145,000 per year. Actual compensation may be influenced by your job-related skills, experience, and knowledge, reflecting Control Risks’ commitment to fair remuneration.

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Common Interview Questions for Associate Director, Crisis & Security Consulting
Can you describe your experience in crisis management as an Associate Director?

When addressing your experience in crisis management, focus on specific situations where you successfully handled a crisis for a client. Highlight how you assessed the situation, formulated a response plan, and led your team to effective resolution. Be sure to showcase your problem-solving skills and how your actions positively impacted the client's operations.

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How do you prioritize multiple projects and ensure timely delivery as an Associate Director?

In your response, emphasize your ability to create structured timelines and integrate feedback from various stakeholders. Discuss the tools and methodologies you employ to keep projects on track, such as Agile or project management software. Highlight examples demonstrating your successful juggling of competing priorities and commitments.

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What strategies do you use to build strong relationships with clients?

Building strong client relationships involves active listening and understanding their unique challenges. Discuss how you establish trust through regular communication, transparency, and being genuinely interested in their business needs. Share memorable experiences where your relationship-building led to successful project outcomes.

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How do you keep up with the latest trends in crisis management and security consulting?

Talk about your methods for staying informed, such as attending industry conferences, subscribing to relevant journals, and participating in professional networks. Emphasize your commitment to continuous learning and how you apply new insights to benefit your consulting work at Control Risks.

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Can you describe a challenging consulting engagement you faced and how you overcame it?

When discussing a challenging engagement, provide a specific example that illustrates your critical thinking and problem-solving abilities. Share the context, the challenges encountered, and your decision-making process that led to a successful resolution. Emphasize your adaptability and teamwork.

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What role do scenario-based exercises play in crisis management, according to you?

Discuss the significance of scenario-based exercises as vital training tools. They enable organizations to practice their response plans in real-world-like situations, improving readiness and identifying potential gaps in strategy. Share how you specifically design and facilitate these exercises to maximize their effectiveness.

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How do you ensure compliance with industry standards during consulting engagements?

Emphasize your thorough understanding of applicable regulations and standards relevant to crisis management. Describe the processes you follow to conduct assessments and ensure that your consulting solutions align with regulatory requirements and best practices, enhancing corporate governance.

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What do you believe is the most important quality for an Associate Director in this field?

Highlight the importance of integrity in crisis management. Discuss how navigating complex situations requires trust from clients, and maintaining credibility is essential for effective consulting. Share how you embody this quality through your actions and decision-making.

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Describe your approach to conducting business development activities as an Associate Director.

Your business development approach should focus on understanding client needs, investigating market trends, and developing tailored proposals. Discuss how you leverage your network and past successes to identify new prospects and engage them in meaningful conversations.

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How do you manage a diverse team during a consulting project?

Addressing diversity in project management means appreciating everyone's contributions. Discuss how you foster collaboration by recognizing individual strengths and promoting an inclusive environment. Share specific strategies you use to motivate and align the team's goals throughout the project.

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Experts in risk and opportunity Control Risks is a global specialist risk consultancy that helps to create secure, compliant and resilient organisations. Combining unrivalled expertise, experience and reach with the power of data and technology, ...

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DATE POSTED
December 22, 2024

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