Principal Consultant - Payments

As a Principal Consultant - Payments at Capco, your responsibilities include leading client discussions around banking products, developing solutions to enhance business processes, measuring operational performance, and facilitating collaboration between business and technology. You will leverage your extensive experience in payments to deliver insights that drive client success.

The Principal Consultant - Payments position at Capco requires a minimum of 8 years of professional experience in financial services and management consulting. Candidates should have a strong background in commercial, retail, and private banking, along with expertise in various payments functions and knowledge of regulatory requirements.

In the Principal Consultant - Payments role at Capco, you will contribute to client success by developing and implementing strategies that address their most significant challenges and opportunities. Your insights will help clients improve operational performance and enhance customer experiences, solidifying Capco's reputation for innovation in the financial services industry.

Capco employs both Agile methodologies and traditional project management principles, using tools like JIRA and Confluence to manage project deliverables effectively. The Principal Consultant - Payments role emphasizes modern software delivery techniques and encourages innovative thinking in developing solutions.

Choosing to work as a Principal Consultant - Payments at Capco means joining a company that champions entrepreneurial spirit and independent thinking. With a supportive culture focusing on innovation and professional growth, Capco offers competitive benefits and an opportunity to make a real impact in the financial services landscape.

When answering this question, highlight specific instances where you led projects related to payments systems, detailing your role, the technologies used, and the outcomes achieved. Emphasize your understanding of both legacy and emerging payment technologies.

Showcase your client relationship management skills by discussing strategies you've employed to build strong connections, such as regular check-ins, understanding client needs, and actively seeking feedback to ensure satisfaction and foster collaboration.

Explain Agile methodologies by discussing their principles, such as iterative development and collaboration, and how you've applied these principles in your past roles to improve project outcomes and efficiency in payments-related projects.

Discuss tools and techniques you use to prioritize tasks, like creating task lists, employing project management software, and maintaining open communication with your team to ensure that deadlines and project goals are met.

Elaborate on your experience with regulatory compliance by discussing specific regulations you've navigated in previous roles. Highlight your knowledge of both US and global regulatory landscapes and your approach to ensuring compliance in payments processes.

Share a detailed example of a challenging project, highlighting the objectives, your leadership role, the strategies you implemented, and the results achieved. This will showcase your problem-solving skills and ability to lead under pressure.

Discuss your approach to driving innovation by encouraging brainstorming sessions, leveraging diverse team expertise, and staying informed about industry trends and technologies that can be applied to improve project outcomes in payments.

Articulate your metrics for measuring success, which may include performance improvements, client satisfaction surveys, and attainment of project milestones. Provide examples from previous projects to illustrate your points.

Share your experience with consumer deposit payment products, discussing specific products you've worked on, your role, and the impact of these products on clients' business objectives.

Emphasize the importance of clear and consistent communication. Discuss the tools and strategies you implement, such as regular meetings, collaborative software, and encouraging open dialogue to promote transparency and teamwork.