Tech Program Delivery Lead

The primary responsibilities of a Tech Program Delivery Lead at Capco include overseeing the planning, execution, and delivery of technology programs, developing detailed roadmaps, monitoring project progress, and serving as the main point of contact for senior stakeholders, ensuring communication is effective between technical teams and business units.

To qualify for the Tech Program Delivery Lead position at Capco, candidates should have 8+ years of experience managing large-scale technology programs, with at least 5 years specifically in Financial Services consulting. A strong understanding of technology trends such as cloud platforms and regulatory technology is also essential.

The Tech Program Delivery Lead plays a crucial role in ensuring program delivery aligns with business goals, effectively managing risks, and maintaining strong client relationships, all of which contribute to Capco's success as a leader in the financial services consulting sector.

Key skills for a Tech Program Delivery Lead at Capco include exceptional leadership and communication abilities, strategic thinking, a solid understanding of program management tools and methodologies like Agile and SAFe, and experience with enterprise system modernization in Financial Services.

At Capco, a Tech Program Delivery Lead can expect rapid career growth opportunities, thanks to our entrepreneurial spirit and minimal bureaucracy. You can take on new challenges, receive substantial professional development support, and quickly move up within the organization.

When answering this question, highlight specific projects you've managed, focusing on the scale, technology used, and the key achievements gained. Emphasize your role in overcoming challenges and delivering results aligned with the project's objectives.

Explain your methods for fostering communication, such as regular meetings, project updates, and using collaborative tools. Share instances where clear communication helped resolve misunderstandings and facilitated project success.

Discuss your risk identification processes, assessment strategies, and the mitigation techniques you've successfully used in previous roles. Provide examples of how your risk management led to successful project outcomes.

Share specific examples of how you managed team dynamics, prioritized tasks, and utilized project management tools to ensure timely delivery. Focus on the impact of your leadership under pressure.

Outline the specific program management tools you have experience with, such as Jira or Trello, and methodologies like Agile or Waterfall. Discuss how these tools and practices help you achieve program goals efficiently.

Highlight the importance of regular communication, addressing their concerns promptly, and involving them in key decisions. Share examples of successful relationships you've built in the past.

Be prepared to discuss a specific project, the challenges faced (like resource constraints or technical issues), and the strategies you implemented to overcome them. Emphasize lessons learned and the outcomes.

Discuss techniques you use for mentoring, such as providing constructive feedback, setting growth-oriented goals, and recognizing achievements. Share how these approaches have fostered a collaborative culture.

Identify your key strength that aligns with the role's requirements, such as leadership, strategic planning, or risk management. Provide real-world examples of how this strength has contributed to past project successes.

Explain your approach to data collection, analysis methods, and how you use the insights gained to make informed decisions and improve future project performance and delivery outcomes.