Project Manager

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Reporting to the Senior Project Director, you will create impact within our Project Management Capability. The primary function of Project Management in our business is to meet client requirements by overseeing the project process, managing the schedule, and ensuring that the work of our practitioners is delivered on time, within budget, and following both quality standards and client goals. Having a background in Project Management and can adapt and perform from the start quickly.

Your primary responsibilities will include:

• Account Support: Assist Senior Account Managers in managing key projects and client relationships across Japan and APAC accounts, including Japan Airlines, Deckers Japan, and Ecommerce workstreams.

• Project Coordination: Work closely with internal teams to ensure smooth project execution, tracking timelines, deliverables, and resources to ensure projects stay on course.

• Salesforce & Admin Tracking: Maintain up-to-date records in Salesforce and other tracking tools, logging client interactions, project statuses, and any relevant administrative tasks.

• Cross-Department Collaboration: Support cross-functional teams across different regions, ensuring alignment between departments, and providing administrative assistance to streamline processes.

• Client Interaction (Gradual): As you develop in the role, you will begin to take on more client-facing tasks, including leading certain client meetings and managing smaller accounts or project components independently.

• Accountability & Reporting: Track project progress, maintain reporting, and keep Senior Account Managers and clients updated on key milestones, risks, and next steps.

• Assist in Strategy Development: Provide assistance in developing strategies for client projects and identifying areas for growth, while supporting senior colleagues in these processes.

• Ecommerce & Regional Projects: Help manage growing Ecommerce workstreams and other regional projects, supporting efforts to expand billable hours and client engagement across Japan and APAC.

• Preparation for Leadership: Gain exposure to the strategic side of account management with the goal of developing into a more senior, client-facing role over time.

Requirements

• Fluent in English and Japanese

• 1-2 years of experience in project or client management roles, preferably in Japan or APAC markets.

• Proficient in Japanese and English, with strong communication skills to support both internal coordination and eventual client-facing interactions.

• Familiarity with Salesforce or other CRM systems for tracking client relationships and project progress.

• Experience using project management tools (e.g., Asana, Jira) with a strong commitment to tracking deliverables and supporting senior management.

• Ability to work in a fast-paced environment, managing multiple tasks while maintaining high attention to detail.

• A proactive, growth-oriented mindset with a desire to develop into a more senior client-facing role.
   

• Experience in digital marketing, client support, or Ecommerce roles in Japan or APAC.

• Demonstrated ability to work with cross-functional teams across regions and manage evolving priorities.

• Interest in building a long-term career in project and client management, with an eagerness to take on more responsibility over time.

Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.

Join Jellyfish and experience a workplace where we prioritize your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll receive a loyalty salary increase on your Jellyfish anniversary, in addition to our company-wide annual bonus.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 7:30pm with flexible working hours.

📈 Growth, Your Way: Grow your career with one paid day each month for self-development and access to LinkedIn Learning with unlimited online courses.

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to [email protected].

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