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Program Manager II

Capgemini is seeking a highly motivated and detail-oriented Program Manager II for a top 10 US Insurance Carrier.

In this role you will be responsible for:

  • Manage small internal projects.
  • Set up and track department portfolio.
  • Interact with multiple stakeholders throughout the organization.   
  • Experience with End User Computing concepts (i.e. hardware imaging and distribution, software packaging and distribution, patch management) and/or experience with M365 productivity tools (i.e. Office products, Power Platform) and collaboration/av tools (i.e. MS Teams, SharePoint, OneDrive, AV) is a plus.

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

Work Experience: Minimum Required: 4-6 (Preferred: 4-6)

English Proficiency: Intermediate

Required Branch(es) of study: Technology, Engineering or similar

Work Experience in This Field: Minimum Required: 1-3

Required Education: Minimum Required: None required

Certification: PMI

Strategic Planning: Able to facilitate and manage the development of strategic goals, success measures, tasks, deliverables, deadlines and budgets as part of the planning process for a project, portfolio, or program​.

Business Case Development: Able to support Business Owners/Epic Owners in providing the justification for undertaking the project, portfolio or program by critically examining the cost/benefit analysis and ensuring solution aligns to strategic theme(s), objective(s) and key result(s).

Project Research & Development: Able to gather and refine understandings of customer and stakeholder needs into a holistic vision, roadmap, and/or a prioritized program backlog/task list.

Prioritization: Able to effectively prioritize work items to support business needs and proactively facilitate tradeoff communications based on priority and capacity limitations​.

Issue & Dependency Management: Able to effectively assess and mitigate risk, including an accurate assessment of potential failures and their consequences.

Team Development, Coaching & Management for Informal Leaders: Able to effectively identify and appropriately develop team members to accomplish project, portfolio or program goals​.

Initiative & Problem-Solving Skills

Other Critical Skills:

Rally - Entry Level (1-3 Years)
Excel - Intermediate (4-6 Years)
Power BI - Entry Level (1-3 Years)

Competitive compensation and benefits package:

  1. Competitive salary and performance-based bonuses
  2. Comprehensive benefits package
  3. Career development and training opportunities
  4. Flexible work arrangements (remote and/or office-based)
  5. Dynamic and inclusive work culture within a globally renowned group
  6. Private Health Insurance
  7. Pension Plan
  8. Paid Time Off
  9. Training & Development

Note: Benefits differ based on employee level.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.

https://www.capgemini.com/us-en/about-us/who-we-are/

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Average salary estimate

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What You Should Know About Program Manager II, Capgemini

Capgemini is on the lookout for a talented Program Manager II to join their team and make a remarkable impact within a top 10 US Insurance Carrier. If you thrive in a dynamic environment and enjoy the challenge of managing small internal projects, this could be the perfect role for you. As a Program Manager II, you will have the responsibility of setting up and tracking the department portfolio while engaging with multiple stakeholders across the organization. Your expertise in End User Computing concepts, such as hardware imaging, software packaging, and patch management, will be highly valued, along with familiarity with M365 productivity tools including Office products and collaboration platforms like MS Teams and SharePoint. Capgemini’s client stands as one of the largest insurers in the U.S., serving over 10 million households and boasting more than 19 million individual policies across the country. This position offers not only competitive compensation but also the chance to work within a vibrant, inclusive culture that fosters career development. With flexible work arrangements and a comprehensive benefits package, you can enjoy a balanced work-life experience while contributing to impactful projects that align with strategic goals. If you are a detail-oriented individual excited about uncovering innovative solutions and driving business success, don’t miss the opportunity to join Capgemini as a Program Manager II!

Frequently Asked Questions (FAQs) for Program Manager II Role at Capgemini
What are the primary responsibilities of a Program Manager II at Capgemini?

As a Program Manager II at Capgemini, your main responsibilities include managing small internal projects, setting up and tracking the department portfolio, and interacting with multiple stakeholders throughout the organization. You will utilize your expertise in End User Computing concepts and M365 productivity tools to enhance project success and ensure effective communication across teams.

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What qualifications are needed for the Program Manager II position at Capgemini?

To qualify for the Program Manager II role at Capgemini, candidates should have 4-6 years of relevant work experience in technology or engineering, along with a minimum of 1-3 years in a similar role. While no formal education is required, certifications such as PMI will be advantageous. Proficiency in software like Rally, Excel, and Power BI is also expected.

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What benefits does Capgemini offer to Program Manager II employees?

Capgemini provides a competitive compensation package for the Program Manager II position that includes performance-based bonuses, private health insurance, a pension plan, and paid time off. Employees also benefit from comprehensive training and development opportunities, flexible work arrangements, and a dynamic, inclusive workplace culture.

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How does Capgemini support career development for its Program Manager II employees?

Capgemini is committed to the career development of its Program Manager II employees through various training opportunities and initiatives aimed at skill enhancement and professional growth. Employees can access resources to foster their development and pursue career advancement within the organization.

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What skills are essential for a Program Manager II at Capgemini to excel?

To excel as a Program Manager II at Capgemini, essential skills include strategic planning, business case development, effective prioritization, and adept issue and dependency management. Moreover, strong initiative and problem-solving skills are critical in driving projects forward and navigating challenges with ease.

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Common Interview Questions for Program Manager II
How do you manage multiple projects as a Program Manager II?

When managing multiple projects, it's crucial to prioritize tasks based on urgency and impact. Utilize tools for tracking progress and maintain clear communication with stakeholders to ensure alignment and address any issues promptly.

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Can you describe a time when you faced a significant challenge in a project?

Illustrating a past challenge with a focus on problem-solving and resolution strategies helps demonstrate critical thinking. Detail the situation, the actions taken to address it, and the positive outcome achieved.

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What methodologies do you prefer for project management?

Highlight your familiarity with methodologies such as Agile, Scrum, or Waterfall. Explain how you use these frameworks to adapt to project requirements, enhance team collaboration, and achieve project objectives efficiently.

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How do you ensure effective stakeholder engagement?

Effective stakeholder engagement involves regular communication and feedback loops. Establishing trust through transparency and active listening helps in gathering insights and addressing concerns proactively.

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What tools do you use for project tracking and management?

Share your experience with project management tools like Jira, Rally, or Asana. Emphasize how these tools have aided you in maintaining organization, tracking progress, and facilitating collaboration among team members.

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How do you assess project risks and develop mitigation strategies?

Discuss your approach to risk assessment, including identifying potential risks early on and documenting them. Emphasize the importance of creating mitigation strategies and communicating them to the team to prepare for any foreseeable challenges.

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Can you give an example of how you balanced competing priorities?

Describing a scenario where you successfully balanced competing priorities offers insight into your time management skills. Detail how you evaluated each priority's significance and allocated resources effectively to meet deadlines.

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How do you measure the success of a project?

Success measurement can include key performance indicators (KPIs) tied to project goals, stakeholder satisfaction, and overall impact on the organization. Share instances where you have analyzed these metrics post-project to drive improvements.

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How do you approach team development and coaching?

Discuss your commitment to team development through mentoring, providing constructive feedback, and encouraging professional development opportunities. Showcase how you've helped team members grow and succeed in their roles.

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What do you believe is the most critical skill for a Program Manager II?

Articulate your belief based on your own experiences. Skills like communication, strategic planning, and problem-solving are often vital. Relate this to how you’ve applied these skills in your previous roles to enhance project outcomes.

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Capgemini partners with companies to transform and manage their business by unlocking the value of technology.

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Full-time, hybrid
DATE POSTED
December 11, 2024

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