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Logistics Senior Specialist Scrum Master

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!As a Scrum Master in our Business Solutions division (CIO's Org), you will play a pivotal role in driving the adoption of Agile methodologies, particularly Scrum, to enhance the delivery of technology solutions. You will facilitate the Agile process and serve as a servant leader, guiding our development teams through the entire software development lifecycle. Your primary focus will be on enabling teams to achieve their highest potential by promoting self-organization, collaboration, and continuous improvement.Responsibilities• Serve as a Scrum Master for one or more Agile teams, fostering a culture of transparency, accountability, and continuous improvement.• Facilitate all Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, ensuring their effectiveness and efficiency.• Coach and mentor team members on Agile principles, practices, and frameworks, helping them to understand and embrace the Agile mindset.• Remove impediments and blockers that hinder the team's progress, working collaboratively with stakeholders to find timely resolutions.• Act as a shield for the team, protecting them from external distractions and influences that may disrupt their focus and productivity.• Collaborate closely with Product Owners, Developers, Quality Assurance, and other stakeholders to prioritize and deliver high-quality software increments in a timely manner.• Track and communicate team progress, velocity, and other relevant metrics to stakeholders, promoting transparency and visibility.• Continuously seek opportunities to optimize the Agile process and drive improvements in team performance, efficiency, and delivery.• Generate and maintain various reports, including sprint progress, velocity, burndown charts, and stakeholder updates, to ensure transparency, visibility, and continuous improvement within Agile teams.• Oversee the coordination and management of multiple Agile teams to ensure alignment and successful delivery of technology solutions.• Leverage core banking experience to provide valuable insights and guidance specific to the financial services environmentRequirements• Bachelor's degree in Computer Science, Information Technology, or a related field.• 8 to 12 years of experience as a Scrum Master.• Certification in Agile methodologies, such as Certified Scrum Master (CSM) or Professional Scrum Master (PSM).• SAFe certification and Kanban certification are a plus.• Proven experience in the banking or financial services sector, with a deep understanding of core banking technology systems and processes.• Strong knowledge of Agile principles, practices, and frameworks, particularly Scrum and Kanban.• Excellent facilitation, communication, and interpersonal skills, with the ability to effectively collaborate and influence stakeholders at all levels.• Experience working with cross-functional Agile teams comprised of Developers, Quality Assurance, Business Analysts, and other roles.• Demonstrated ability to manage and coach multiple teams, ensuring the successful adoption and implementation of Agile practices.• Strong problem-solving skills and the ability to navigate complex environments to drive team success.Preferred Qualifications• Prior experience as an Agile Coach, providing guidance and mentorship to teams and individuals in adopting Agile practices.• Strong understanding of Agile scaling frameworks, such as SAFe, and the ability to implement and coach these frameworks within the organization.• Experience with tools such as Jira, Confluence, and other Agile project management software.The estimated salary range for this position is $135,000.00 to $160,000.00. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.#LI-FO1#LI-HybridAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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What You Should Know About Logistics Senior Specialist Scrum Master, Eaton

Are you ready to take your career to the next level? Join Webster as a Logistics Senior Specialist Scrum Master in Menomonee Falls, WI. With a rich history dating back to 1935, Webster is dedicated to putting people first. In this role, you will be the driving force behind Agile methodologies within our Business Solutions division. Imagine being at the forefront of transforming how our teams deliver cutting-edge technology solutions! As the Scrum Master, you’ll facilitate all Agile ceremonies, from sprint planning to retrospectives, ensuring that our teams operate with transparency and accountability. Your leadership will not only help them self-organize but will also promote continuous improvement. You'll be the go-to person for removing impediments and ensuring a laser focus on delivering high-quality software increments. Your collaboration with various stakeholders, including Product Owners and Developers, will be key to fostering a culture of excellence. Think of the impact you'll have as you generate reports that boost visibility and communicate team progress. With your experience in the financial services sector and in-depth core banking knowledge, you’ll provide invaluable insights that drive our teams towards success. At Webster, we offer robust career development opportunities, so you can grow alongside us while making a meaningful difference in the communities we serve. If you're passionate about Agile and ready to lead these dynamic teams, we can't wait to welcome you to the Webster family!

Frequently Asked Questions (FAQs) for Logistics Senior Specialist Scrum Master Role at Eaton
What are the main responsibilities of a Logistics Senior Specialist Scrum Master at Webster?

As a Logistics Senior Specialist Scrum Master at Webster, your primary responsibilities include facilitating all Agile ceremonies like sprint planning and retrospectives, coaching team members on Agile principles, and removing obstacles that hinder progress. You will promote a culture of collaboration and continuous improvement while managing multiple Agile teams to deliver high-quality technology solutions.

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What qualifications are required for the Logistics Senior Specialist Scrum Master position at Webster?

To qualify for the Logistics Senior Specialist Scrum Master role at Webster, candidates should have a Bachelor's degree in Computer Science or a related field, along with 8 to 12 years of experience as a Scrum Master. Certification in Agile methodologies, such as Certified Scrum Master (CSM), and previous experience in the banking sector are highly desirable.

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How does the Logistics Senior Specialist Scrum Master contribute to team performance at Webster?

The Logistics Senior Specialist Scrum Master at Webster amplifies team performance by coaching members on Agile practices, facilitating efficient Agile ceremonies, and ensuring clear communication of progress and metrics. By fostering a self-organizing culture, you empower teams to excel and continuously improve, leading to increased delivery efficiency.

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What tools are typically used by Logistics Senior Specialist Scrum Masters at Webster?

In the role of Logistics Senior Specialist Scrum Master at Webster, common tools include Jira and Confluence for project management and tracking team progress. Familiarity with other Agile project management software will also assist in effectively managing multiple teams and driving the Agile processes.

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What is the expected salary range for a Logistics Senior Specialist Scrum Master at Webster?

The expected salary range for the Logistics Senior Specialist Scrum Master position at Webster is between $135,000.00 and $160,000.00, depending on job-related factors including experience and location. Additionally, this position is eligible for incentive compensation.

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Common Interview Questions for Logistics Senior Specialist Scrum Master
What Agile methodologies are you most familiar with, and how have you implemented them as a Scrum Master?

Share specific methodologies like Scrum and Kanban that you have utilized. Highlight your experiences in facilitating ceremonies and coaching teams to promote best practices and continuous improvement. Providing examples will demonstrate your hands-on expertise.

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Can you describe a time when you removed an impediment for your team?

Detail a specific scenario where you identified a blocker and how you acted to resolve it. Emphasize your problem-solving skills and the outcome of your actions, showcasing your ability to shield the team and keep them focused.

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How do you facilitate effective communication among cross-functional teams?

Discuss your strategies for ensuring open communication, such as setting up regular check-ins, utilizing tools like Confluence for information sharing, and fostering a culture where team members feel comfortable voicing concerns and ideas.

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What steps do you take to ensure that Agile ceremonies are effective?

Explain your approach to Agile ceremonies, including planning agendas, ensuring participation, and collecting feedback to iterate on the process. Highlight how you measure the effectiveness of these meetings in contributing to team alignment and progress.

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How do you measure team performance and productivity as a Scrum Master?

Mention various metrics you track, such as velocity, burndown charts, and team satisfaction surveys. Describe how you use these metrics to provide visibility to stakeholders and to coach teams towards continuous improvement.

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What strategies do you utilize for coaching team members on Agile practices?

Discuss methods you use, such as mentoring sessions, workshops, and hands-on training. Share past experiences where you've successfully guided team members towards a better understanding of Agile methodologies.

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How do you approach conflict resolution within your Agile team?

Highlight your techniques for mediating conflicts, such as open discussions, promoting empathy between team members, and adhering to Agile values to facilitate constructive conversations that lead to resolutions.

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Describe your experience with Agile project management tools.

List tools you are accustomed to, primarily Jira and Confluence. Offer insight into how you've leveraged these tools to enhance team collaboration, track project progress, and maintain transparency with stakeholders.

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What do you think makes for an ideal Agile team?

Discuss characteristics such as strong collaboration, continuous improvement mindset, shared accountability, and effective communication among members. Provide examples of how you have nurtured these traits in your teams.

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In what ways do you promote a culture of continuous improvement?

Share practices like retrospectives where feedback is gathered and acted on, as well as encouraging experimentation within teams. Illustrate how fostering a learning environment contributes to overall team success.

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Customer-Centric
Collaboration over Competition
Growth & Learning
Take Risks
Medical Insurance
Dental Insurance
Vision Insurance
Flex-Friendly
Equity
Learning & Development

Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services.

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Full-time, hybrid
DATE POSTED
December 8, 2024

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